Very professional, attentive and efficient. I would definitely recommend my friends and family.read more

First, I want to say it's taken me a while to write this because I have been busy battling to be…read moreheard and taken seriously - because I'm a woman and doctors are misogynistic - after a car accident left me with a fully herniated spine and worsened hip dysplasia. It is bringing up a lot of emotion to even write this because of the way I was treated. I came in, nearly being carried by my husband because I could barely walk. When I got to the room, I was bawling, shuddering with tremors, and could barely get a word out, let alone explain what was going on. Instead of listening to my husband, he decides to force me to speak and gets irritated when I can't get much out. The nurse asks me what typically works for me in situations like these because I also suffer from multiple chronic and painful illnesses, so I answered that it just depends. Sometimes a medication will work for certain pain, sometimes it won't, and I didn't know how else to answer. So they ask about Norco. I said no, because I'm already taking that daily for those chronic illnesses, so it's not likely to be effective. The doctor ignores that, gives me 1 Norco, which was no different from what I had already tried before going in. I told him after 20 minutes that nothing changed and he sent in the nurse, who then told me he would give me something for anxiety and to relax. Bitch, I was NOT having anxiety. I was crying from excessive pain and I hope you experience every single BIT of pain I do every single day. You know exactly who you are, Mr. Football is More Important Than the Patients I am PAID to give a shit about. So, we obviously left 'against medical advice' when he refused to even speak to my husband, and he had to practically carry me out in tears again to go start the process OVER again elsewhere, where I got immaculate care. SO, anyone thinking of going here, save your time and money and drive out to Greenville's ER if you have insurance. Trust and believe these people do not care one iota about you. You should absolutely fire the useless doctor you've got up there. Seems like maybe the little tyke would have preferred to be in the NFL. He should have availability to watch it 24/7 because he's the worst doctor I've ever been to, which is saying a whole hell of a lot with my medical history. I will never come here again and I actively tell everyone I can to avoid it at all costs. I hope you get shut down. You deserve it, especially after reading these other reviews. Genuinely, seek a different career. You suck at this one. Thanks!

Tried to schedule a CT scan and was told they did not know my Dr which is a Baylor Dallas Dr and to…read moreCall Baylor Dallas. It made no since to me so I am going to Texas Health Kaufman which was very professional unlike Baylor Terrell.

Ample waiting area in the front and back and big, clean bathrooms available. They're quick to give…read morea germ mask to anyone who walks in coughing to help contain the bugs to the person who already has them. There have radiology and lab work onsite - so you don't have to go to another place as a rule to get work done. Doctors fulfill prescriptions with their laptops and straight to your pharmacy electronically so you don't have to run with an Rx script in your hand to a pharmacy. I wish the seating in the waiting area was more comfortable. When you're sick with a fever and waiting for an hour to go in for your appointment, it would be nice if there were comfortable leather couches instead of those stiff wooden chairs. I am not a fan of the billing here. I will go in, make my copay, then see the doc and leave. Then about 6 weeks later, I'll get some random crazy bill for $300 - or something. Nothing in the bill indicates that your insurance may still cover this - so if you pay it, good-bye money. These are cycle bills - a waste of trees and heart-attacks, because if you just wait a while, turns out your insurance covered most of it - but not always. The doctor I had in Denton several years ago knew how much lab work cost, how much medicine cost and what was covered by insurance. I so appreciated him! I never got surprises. Here, it's like a new surprise every time you visit. I find it very aggravating that the people here don't know how much things are going to cost and they just send you for this or that. I hate having to come in and make a copay just to get a prescription for an anti-fungal - it's not like I'm getting an exam. My other doctor was far more considerate of how much his patients had to spend out of pocket. If it wasn't 160 miles round trip, I'd still be going to my doctor in Denton.

I have had to go there for 3 concerns between my baby and I this past year, and every single time I…read morefeel we are so taken care of and assured. This hospital has such a great staff and I notably recommend this hospital out of any that I've ever been to. One of the concerns was while I was pregnant & extremely terrified of what was going on, and I felt so safe and taken care of. No doubt I trust them with my little baby boy who is my everything. LOVE the staff!! I feel less worried as a new mother knowing they exist!

It wouldn't let me give a zero star review. Worst er took my son here to be seen running high fever…read morebad cough complete inconsolable sat there for over 3 hours waiting to be seen asked how long and all we got told was we don't know. DO NOT TAKE YOUR CHILDREN HERE WORSE THEN GUN BARREL CITY ER

I have to say this is one of the best hospitals I've ever been to. One of the most compassionate…read morehealthcare workers I've ever seen from the start of my stay to end. I was very pleased and I'm very thankful. Thank you for being as compassionate and caring for me in my time of stay it was appreciated. Great nurses , great techs , great doctors , just a great staff all together

If I could give zero stars, I'd give one--because I survived. Barely…read more Let me start by saying: I died here. Literally. Coded. Flatlined. Whatever euphemism you prefer. I was dead. And the documentation I got afterward read like someone was filing a mildly annoying IT support ticket: "CPR was initiated and ROSC was achieved." Cool. Thanks for the thrilling novel. I guess coming back from the dead just doesn't get the drama it used to. To whoever performed the CPR: I don't know if you were trying not to scuff your scrubs, but I'm wheeled out of there saying, "Whoever did the compressions didn't even crack the intercostals." That's not CPR. That's jazz hands on a corpse. The cause? I underwent a bronchoscopy while in full-blown undiagnosed adrenal crisis. Stress steroids? Nope! I was sedated and scoped like a Thanksgiving turkey. Ten minutes later? Flatline. And here's where it gets good: No neurology follow-up. None. I came back shaking like a paint mixer at a coffee convention, couldn't remember my own birthday, and the chart reads like, "Patient hemodynamically stable at the time of visit." Yeah, I was also dead during the same visit, but sure, let's call it "stable." Apparently, short-term memory loss and hands doing the Harlem Shake don't rise to the level of a neurology consult. Maybe they thought I was auditioning for "So You Think You Can Seizure." Echo? Pending. Follow-up? Also pending. Pulse? Pending Neuro? Missing in action, just like half my memories. This wasn't medicine. It was a Lazarus act with paperwork written by someone who missed the show. So what did I get for dying and being dragged back into the land of the living? No apology. No proper diagnosis. Not even a box of cigars. I had to fight to even get someone to believe I coded. I left that hospital sicker than when I entered, and I've spent months since recovering from what happened. If you're looking for a hospital that listens, diagnoses, or performs basic CPR with enough force to actually restart a heart? Look elsewhere. If you want someone to downplay a cardiac arrest like it was a mild WiFi outage, this is your spot. Came back to consciousness hoping for a cigar and a "welcome back" steak. Got dry mouth, hospital lighting, and someone saying, "You're lucky to be alive." Really? Then show it. Where's my plaque? My parade? My free pudding cup? Pro tip: if you die here, do it with low expectations. And maybe request a neurologist on standby, because apparently, coming back shaking and confused still isn't enough to get one. Would not recommend. Still alive, somehow.

The recovery room was awesome. The nurse took good care of me and answered every question that I…read moreneeded answered. She was so sweet and caring. I wish I could've got her name, but I was so groggy. The prep nurse getting me ready for surgery was nice but could tell she was tired of her job. She asked to get my son to come in and it took forever. I think she forgot. I finally had to push the nurse button and ask her to get my son. Surgery room was very nice and the people in there were very kind and understanding and patient.

3.5 hours to get into a room. Blood drawn, go back to…read morewaiting room. CT scan, go back to waiting room. Took an hour to get registration paperwork! Seriously? Finally get back to a room, Nurse named Bob A. Asked what meds my wife was on and in the middle of her answering some random staff member walks in and they both walk out together. He asked how long her pains been going on, and we told him 30 mins before we got here and the full 3.5 hours we've been waiting. He laughs and says "oh that ain't long!". I have health problems, 22+ visits to the hospital in the past 2 years. Oh, and that "room", they put us in, is a freaking storage room. I will NEVER be back or recommend this awful joke of a hospital to anyone---ever!

Had a calcium heart scan in the radiology departmen. I was told the Results would be sent to my…read moredoctor later the same day. three days later I called. Still nothing. When I contacted the supervisor and complained. still nothing. I never raised my voice to the lady but felt like she didn't forward my results out of spite. My doc finally contacted the department to obtain my results. What an outfit. Cordial but incompetent

Never go here. Girlfriend who is pregnant waited 5 hours just for some results. Lady and the front…read morenot nice and doctors don't care. Never go

The staff was incredibly helpful, and the nurses took great care of us throughout the entire…read moreexperience. The patient care was wonderful, and I felt genuinely well cared for during my surgery. I especially appreciated the follow-up call from the nurse after the procedure to check on my recovery. Overall, a very caring and supportive team.

I have chronic issues (as an US Air Force veteran) so I have had medical emergencies numerous times…read moreand surgeries and been to various hospitals due to these issues. This hospital is the only one I trust to go to and the care is always so amazing with staff going above and beyond. This means so much when having to deal with health issues frequently, which is not pleasant at all but the staff always has amazing attitudes and the care has always been top tier. This hospital needs to be the hiring manager for ALL medical facilities!

To the Administration of Baylor Scott & White Emergency - Forney,…read more As a new resident of Forney, I am writing to express my deep disappointment regarding the service I received at your emergency room. I arrived at approximately 10:00 PM seeking immediate assistance for a cut that required stitches. Upon arrival, I noticed at least 20 people in the waiting area. The intake staff were unwelcoming, and after receiving a wristband, I was told to wait. I sat for one hour and 45 minutes while actively bleeding, and I overhead several other patients complaining about wait times exceeding three hours. Due to the lack of urgency, I chose to leave and drive 20 minutes to Presbyterian Hospital in Rockwall. I was seen immediately by a pleasant staff with no wait time at all. As a Black person, it is distressing to experience such poor service, which unfortunately aligns with the negative experiences many minorities face at facilities like yours. While Forney is growing rapidly, the current representation of care at Baylor Scott & White is unacceptable for tax-paying citizens. I hope the city considers providing residents with better healthcare options, as your facility failed to provide even basic timely care.

I went to the ER and was sent home with abnormal labs and when I called in to get assistance to…read morefind out why most of my labs were abnormal and they send my home, I was advised to Google my labs! What in the world? Why are you guys so rude and nonchalant about peoples health! This place is the worst ER I have ever been two. Two times now I have been sent home with no help. The last time a doctor called me stating they saw and infections in my lab work and they wanted to send me drugs. But they did not see it until after I left. I went to the ER with intense lower left side cramps. I have a history of ectopic and they ran labs and I am seeing my results online two days after leaving the ER and all labs are abnormal. No one explained anything to me or is willing to help me. Your team are terrible and don't care about human life. Pls if you can avoid going here pls do. Waste of money and time and their healthcare team don't care!