Amazing worker…read more Professional. Diligent. Respectful. Forthcoming. Took time to answer any question.

I called them last Monday to get a new toilet installed. They told me they'd have someone here…read moreWednesday. My wife called them Wednesday to see what time of day they'd be here. They told her it would be before noon. We waited around all day, no plumber came & no one called us. Then Thursday morning I called them & asked them what happened. I was told it must have "fallen thru the cracks" & they could come for sure that day but I had to go out of town for a Dr. appt so I was told someone would be here Friday afternoon. Guess what happened. No one ever showed up or called. So, like they say, "fool me once shame on you, fool me twice shame on me". Two days they were scheduled no one came or called. Bruce Plumbing the the last plumber I would ever call. I gave them one star only because there wasn't a zero stars.

The workers the come out are nice but the owner/office guy are rude and very unprofessional they…read moresend late invoices and make it seem like your a deadbeat..after 3 years using them I will not use this service again.

When you want it done right, no tricks; call Kelly Plumbing. They've been doing plumbing for many…read moreyears. I've had to have them correct other plumbers' mistakes.

My husband and I had a good experience with 911 Handyman with repairing the master bathroom. We…read morehad 1 wall that needed repaired where the old sink and vanity was connected to the wall. Plus, there had been some work done behind the toilet as well and you can see the patch work. 911 Handyman had their painters repair and paint all our walls plus the ceiling. They did an awesome job. You don't see the imperfections anymore on the wall. 911 Handyman installed our need molding, and they put together a cabinet that I had bought. They installed our new mirror, vanity with sink and faucet along with a new light fixture too. Our bathroom looks beautiful. The contractors were friendly, very clean and respectable too. I will use them again.

These guys are great. Professional, on time, courteous, and excellent work!…read moreI highly recommend for any project.

Repainted my entire house. Zach and his team where quick, professional, and did an amazing job…read more Will use them for all my future remodel needs.

Do not hire these guys. Took him 7 weeks amd my roof is still messed up. His headman was arrested…read morefor drugs along with another helper. The guy that replaced him wasn't any better. I knew this was going south so I started recording our conversation. he knew about the drugs, he admitted to hiring illegal immigrants, he admitted to hiring addicts, he admitted to hiring day labor guys and even said one of them left the drugs. Trash is everywhere. They didn't secure my roof and let it rain. by the time they fixed it my attic was flooded and my ceiling collapsed. My brand new roof has spray foam coming out of the cracks and is all over the place. One side of my house is missing a couple lines of screws and the just rattles in the wind. I left the review on their facebook page. Go look at the damage they caused my house. I think and it's my belief that I was scammed. if he will take advantage of a disabled veteran waiting on heart surgery he will do you wrong too. The day they left they left the dormers open and it was raining. They didn't care. kaden (guy in charge that day) told me he was being evicted and asked me for money. Said he would come back next week. no joke. I called the authorities. Monday I'll be calling ICE to turn in the recordings. IRS be notified. I will be talking to Louisiana contractors and reporting him. Do not trust these guys.

Unfortunately, I had a slab leak and finding someone to even out was a struggle. I tried a couple…read moreof local companies first with no luck so during my search I found MJ & Sons. I had seen their trucks around, so I knew they serviced Monroe. I gave them a call and within a few days, I had a consultation appointment with Jimmy Mack and signed up with them that day. They provided me with three (3) options, all of which were completely out of my price range but thankfully they offered financing. In the end I decided to re-pipe the entire house instead of stressing over a leak developing with the hot water side. Yes, it was expensive and it literally took all day, but again it only took one (1) day. When they left, I had running water again and no leaks. I probably could have gotten the job done for less but I'm glad I called MJ & Sons and I'm even more grateful that Mike Matteson was assigned to my ticket/work order.

Did a great job and I'm not knocking the work but they left me feeling ripped off…read more Won't suggest them

Outrageous price for replacing the toilet tank valve. A $30-40 kit with approx $250 labor. When I…read moreasked for a breakdown, plumber said he didn't know - he pushes a button on a tablet and it tells him the price. (And his "free estimate" included a senior discount.) Nice guy but horrible price!

I spent half the day calling around different plumbing companies and when I talked to Mr. Jerry I…read moreinstantly knew he was the one for me. Not only was he the lowest quote but the way he conducted business over the phone I knew I could trust him to get the job done. Once his guys showed up to my house all within an hour of me calling him, I was over exceeded with expectations. These guys named Josh and Red went above and beyond to find and fix my problem. They were very detailed with every part of the process. They gave me the best customer service and made me comfortable asking alot of questions. These guys honestly made my terrible situation better all within an hour. I could go on and on as to why you should use this company, but hardworking honest and polite workers are hard to come by these days and Mr. Jerry is very blessed to have them on his team.

First off, I was a regular customer. Then when I needed them on a Saturday night, the guy says,…read more"all booked up". No care that I'am a senior, with 2 dogs, and can't leave the house. I finally got a good company to come out. I was thinking all this time that I was getting good checkups. No, there were all kinds of things going wrong on a six year old unit. This worked out in my favor.

You don't know what you have until its gone. We lived in West Monroe for 15+ years, during that…read moretime we had to use many different heating & air companies. Ultimately, we found the folks at Air Service. It doesn't get any better than these folks. Their service people are first class -- they get it right the first time -- they care about their customers. We had service work done on old units, ultimate had to have one of our units replaced -- they did a terrific job at a fair price. These are the type of people that you want to recommend to your friends. When we were moving, the service techs happened to be at the house for the maintenance plan and noticed my wife was running low on boxes. Next thing she knew an Air Service truck was pulling up with a truck load of empty boxes. Just one example of many as to how they look for ways to do more than what is required.

My bathtub was dripping and driving me crazy. I called one place here in Ruston and was quoted an…read more*outrageous* amount. I then called two other local plumbers and didn't hear back from them . . . at all. Then, I tried Eric. He got in touch with me right away and drove from West Monroe at 4pm that very same day to fix my leak/drip! Very nice people, very fast, and was only 1/8 of what the first guy quoted. I HIGHLY recommend his service.

Eric is very dependable and professional. I have used Eric for numerous plumbing repairs. I highly…read morerecommend Eric for any of your plumbing needs.