I can't recall the approx. year that I used to goto to your business but you were located on…read moreBrunswick St. & shared a rental entrance with someone else. You were humoured that I was very interested in having large HDD's for my PC. I eventually became so interested in building my own PC in which I did and became so interested in my product I found enjoyment infusing it for gaming, business, and etc. I've lost touch with your business but I'm keen to get back to visit to see what you're into. Brian Jones (baj@nbnet.nb.ca) No more to roll with at this time.

I had an excellent experience with RepairTech, Highly recommend them for anyone looking for…read morecomputer tech support!

Years ago when I lived in Fredericton and worked in architecture, the firm I worked for used Kwik…read moreKopy Printing quite a bit for large drawing sets. Fast forward 7 years and I'm back in Fredericton still working in architecture but also pursuing professional photography. So when I needed 4 large photo prints done very quickly for a gallery show, did I go to KKP? No. I went to a different print shop, one perhaps more associated with photography and fine art. The result? Terrible regret. The competitor's prints clearly didn't match the intent of my image at all. Instead of bright, vibrant, saturated colours, their prints turned out looking like they had been faded by 50 years of sunlight. They explained that screens are backlit and as such give a brightness and contrast that printers can't automatically replicate, so they lightened the images a bit. The result? Still terrible, now just terrible and slightly lighter. I've been led down this road by other print shops before - spending weeks playing with profiles and export options at their direction, only to make no progress with the actual issue. So I phoned KKP and Brendan - who leads the large format print division - understood my concerns immediately, was able to quickly give me a time estimate and price estimate, and seemed much more capable than the "I'm going to hit print and that's as far as my job goes" attitude found elsewhere. He told me he could turn them around very quickly. He lied. It wasn't very quick, it was unbelievably quick. He was so fast that when I received the email about my prints being ready to pick up, I wondered if he understood the full extent of the job. How could he possibly be that fast? Their competitor was impressively fast, but KKP was 8x faster! But what about the quality? I sent Brendan the very same files that their competitor was unable to print correctly. Could it be my fault after all? Would these photos look like near colourless colour prints like the others? I walked in, saw my photo from across the room, and instantly recognized it as my photo (something I couldn't say about most of the competitor's prints). The vibrant, super saturated colours came out... vibrant and super saturated! It was my photo, printed exactly as I envisioned it when I created the image. Brendan explained their large format printer is a 10 cartridge ink jet whereas a lot of printers use fewer cartridges. He explained the settings he uses to get the gradients to really pop. He explained the details of printing my particular job, and I ate it up. The icing on the cake? Not only was KKP able to turn around my rush job in an almost unreal timeframe, not only was KKP able to print my images as I intended them, and not only did Brendan obviously care about his job and sweat the details: KKP did all this and charged me 1/3rd (33%) of what their competitor charged me! That's right, for 33% of the cost of the garbage prints from their competitor, I got a vastly superior product that matched my intention and was delivered with an astonishingly fast turnaround time by people who obviously care about their work. DON'T WASTE YOUR TIME AND MONEY AT OTHER PRINT SHOPS - go to KKP and let them impress you.

The shadiest customer service I've ever had…read more I went in for a last minute purchase (and to be perfectly frank, had I prepared in advance I wouldn't have gone in at all because they tend to grossly overprice items that you can find for much less online), but alas, they are the monopoly in town for art supplies and last minute Lucy here went in and bought a pad of paper. I went into the store, spoke directly to the sales rep and asked for exactly what I was looking for, professional soft pastel paper. The rep showed me a pad of paper that had a flimsy plastic wrap on it, stating that it was special paper designed specifically for soft pastels, as it had a groovy texture that gripped the pastel. To which I excitedly replied, "Like a sandpaper?!" to which the rep said, "yes!". Great! Sold! Keep in mind that I was not shown an example of the paper inside the pad before paying for it, even after I had given a detailed description of the type of paper I was looking for. The exorbitant price of $80 for the 8" x 10" pad of glorified craft paper was a price that I was sucking up to pay because of my last minute Lucy blunder. It saves to prepare in advance...literally. When I got home and opened the pad, I saw that the paper wasn't even remotely what I had asked for. As it was still in perfect condition, not bent or used in any way, I assumed, like every other art supply store, that I would be able to return it. I read the receipt to make sure and the receipt simply stated that the product had to be in the original condition, which it was. When I went to return it they didn't accept the return because the plastic wrap wasn't on it and they claimed they couldn't resell it in this condition. To claim that the product is no longer sell-able simply because the plastic wrap was removed is asinine. What do they do for online orders? I'm not returning a sterile medical cup that's been tarnished, it's a pad of paper that is perfectly in tact, exactly like new. Accepting this type of return is typical policy for every art supply store I've ever visited. I'm a professional artist, have been creating art for 40 years and a professional for 20. I've lived in 8 different cities and travelled around the world and have been to art supply stores in every city and country I've been in. I also worked at an art supply store in my 20's. In the end, it isn't even about the stupidly expensive tiny pad of paper. In the end, it's about integrity. A small business that has the monopoly on these products in a small town where people don't have any other options, to charge what they charge and not accept a perfectly reasonable return is egregious.

They sent fragile art supplies with very poor packing, and yet they charged a very high amount for…read moreshipping/packing/handling. They should have known better, and because of their careless packing, one of the items was damaged during transit. I was shocked at how carelessly packed the items were. For this particular type of item, there's actually a special foam insert that is customarily used as protection during transit, but they didn't use that. Instead, they used cheap thin materials and wrapped the items in my receipt - so the receipt became part of packing materials. When I advised them of the damage that had occurred, rather than replace or refund the now unusable item, they refunded what they called 25%. But it wasn't 25% because they didn't include the tax. And there was no attempt on their part to find an amicable resolution with which I was comfortable. Instead they just sent the miserable pittance, without any confirmation from me, and wrote 'thank you for your understanding", which is nothing more than passive-aggressive manipulation. When I followed up with them, they proceeded to ignore my requests for a reasonable resolution. I have since reported them to PayPal. Very disreputable handling of what could have been a minor dispute. I was shocked as their business practice is drastically different from most art supply stores. If possible, I would suggest going elsewhere, especially for anything online that needs to be shipped, as they clearly will not stand behind their merchandise.

Working with Nathalie was a privilege. She was first recommended to me by my wedding dress shop, as…read more"the best in the maritimes". I was lucky enough to get an appointment with Nathalie as I was booking later, but she squeezed me in. The service you will receive from her is top quality. She was easy to talk with, and very professional. The services I received were, to have my dress hemmed, taken in, a bustle added as well as a delicate sleeve. When I say that my dress went from being a source of stress to my favourite part of the wedding, I can only give credit to Nathalie! With her skills she really made my near perfect dress, into my dream dress. The sleeve looked as if it had always been a part of the dress. She also added a unique bustle that matched the dress perfectly. I seriously can't say enough amazing things about her and her service. I highly recommend her. Seriously ignore the one bad review on this website, she's highly rated everywhere else. And from personal experience she was phenomenal at her job.

Natalie was very professional. I was new to the province and needed a seamstress to get my wedding…read moredress hemmed and altered. She took me in within 4 weeks away from my wedding date. The price was very reasonable. Thank you Natalie for making it possible within a short time limit!!

We bought 5 new lights that were decently priced, upon getting home we realized some small parts…read morewere missing. When returning to get replacement pieces the manager not only had the parts ready in hand, he also had an extra light to offer as a way to compensate for me trip back in. I will now exclusively buy my lighting fixtures from them.

Would not recommend this place. Terrible customer service and everything is over priced.read more