The shadiest customer service I've ever had…read more I went in for a last minute purchase (and to be perfectly frank, had I prepared in advance I wouldn't have gone in at all because they tend to grossly overprice items that you can find for much less online), but alas, they are the monopoly in town for art supplies and last minute Lucy here went in and bought a pad of paper. I went into the store, spoke directly to the sales rep and asked for exactly what I was looking for, professional soft pastel paper. The rep showed me a pad of paper that had a flimsy plastic wrap on it, stating that it was special paper designed specifically for soft pastels, as it had a groovy texture that gripped the pastel. To which I excitedly replied, "Like a sandpaper?!" to which the rep said, "yes!". Great! Sold! Keep in mind that I was not shown an example of the paper inside the pad before paying for it, even after I had given a detailed description of the type of paper I was looking for. The exorbitant price of $80 for the 8" x 10" pad of glorified craft paper was a price that I was sucking up to pay because of my last minute Lucy blunder. It saves to prepare in advance...literally. When I got home and opened the pad, I saw that the paper wasn't even remotely what I had asked for. As it was still in perfect condition, not bent or used in any way, I assumed, like every other art supply store, that I would be able to return it. I read the receipt to make sure and the receipt simply stated that the product had to be in the original condition, which it was. When I went to return it they didn't accept the return because the plastic wrap wasn't on it and they claimed they couldn't resell it in this condition. To claim that the product is no longer sell-able simply because the plastic wrap was removed is asinine. What do they do for online orders? I'm not returning a sterile medical cup that's been tarnished, it's a pad of paper that is perfectly in tact, exactly like new. Accepting this type of return is typical policy for every art supply store I've ever visited. I'm a professional artist, have been creating art for 40 years and a professional for 20. I've lived in 8 different cities and travelled around the world and have been to art supply stores in every city and country I've been in. I also worked at an art supply store in my 20's. In the end, it isn't even about the stupidly expensive tiny pad of paper. In the end, it's about integrity. A small business that has the monopoly on these products in a small town where people don't have any other options, to charge what they charge and not accept a perfectly reasonable return is egregious.

They sent fragile art supplies with very poor packing, and yet they charged a very high amount for…read moreshipping/packing/handling. They should have known better, and because of their careless packing, one of the items was damaged during transit. I was shocked at how carelessly packed the items were. For this particular type of item, there's actually a special foam insert that is customarily used as protection during transit, but they didn't use that. Instead, they used cheap thin materials and wrapped the items in my receipt - so the receipt became part of packing materials. When I advised them of the damage that had occurred, rather than replace or refund the now unusable item, they refunded what they called 25%. But it wasn't 25% because they didn't include the tax. And there was no attempt on their part to find an amicable resolution with which I was comfortable. Instead they just sent the miserable pittance, without any confirmation from me, and wrote 'thank you for your understanding", which is nothing more than passive-aggressive manipulation. When I followed up with them, they proceeded to ignore my requests for a reasonable resolution. I have since reported them to PayPal. Very disreputable handling of what could have been a minor dispute. I was shocked as their business practice is drastically different from most art supply stores. If possible, I would suggest going elsewhere, especially for anything online that needs to be shipped, as they clearly will not stand behind their merchandise.

TL Graphic Arts was quick and easy to do business with when requesting to have vinyls installed on…read moremy truck. The turnaround was next day, the price was reasonable and you can tell they take pride in their work. The vinyls look great and will definitely be back when I need another set done. Would recommend this business.

We bought 5 new lights that were decently priced, upon getting home we realized some small parts…read morewere missing. When returning to get replacement pieces the manager not only had the parts ready in hand, he also had an extra light to offer as a way to compensate for me trip back in. I will now exclusively buy my lighting fixtures from them.

Would not recommend this place. Terrible customer service and everything is over priced.read more

In love with this store…read more They have a wide range of beauty products from makeup, skin care, hair care, fragrances and more. If you become a beauty insider (free sign up), you can get points on your purchases towards freebies and other things. I received a complimentary full face makeup session with 50$ purchase and skin fit oxygenating facial with 75$ purchase. Both services were great and professionally done. Chloe did my makeup and Jenny did my facial. Both associates were friendly, knowledgeable and treated my face with care. The other sales staff were very helpful as well in helping me choose products. However, there are almost never any staff at the door greeting customers as there are in other Sephora's in Canada. Also you are not always approached/greeted by an associate when in the store.

The staff here are really helpful and friendly. After I left the store, they even called me using…read moremy cell number on file to let me know that I had accidentally left a baby shoe behind!

Natalie was very professional. I was new to the province and needed a seamstress to get my wedding…read moredress hemmed and altered. She took me in within 4 weeks away from my wedding date. The price was very reasonable. Thank you Natalie for making it possible within a short time limit!!

Working with Nathalie was a privilege. She was first recommended to me by my wedding dress shop, as…read more"the best in the maritimes". I was lucky enough to get an appointment with Nathalie as I was booking later, but she squeezed me in. The service you will receive from her is top quality. She was easy to talk with, and very professional. The services I received were, to have my dress hemmed, taken in, a bustle added as well as a delicate sleeve. When I say that my dress went from being a source of stress to my favourite part of the wedding, I can only give credit to Nathalie! With her skills she really made my near perfect dress, into my dream dress. The sleeve looked as if it had always been a part of the dress. She also added a unique bustle that matched the dress perfectly. I seriously can't say enough amazing things about her and her service. I highly recommend her. Seriously ignore the one bad review on this website, she's highly rated everywhere else. And from personal experience she was phenomenal at her job.

I brought 2 sweaters (one knit, one t-shirt) to Inba's store. The knitted one had a large hole. She…read morefixed both absolutely great. One couldn't almost notice that there used to be a hole. I was very impressed with her job done and her very reasonable price. I definitely will go back to her in the near future. It was great to meet her. All the Best, Gabrielle from the Village of Gagetown

Inbas always provide great service. I recommend her for her reasonably priced service, and value…read morefor the work done. I have used her services many times. She can understand the services requested, and provides more than what's asked for. I recommend Inbas to anyone.

Ordered building supplies for projects. Was asked to choose delivery date and time…read more Morning delivery for Wednesday. 430pm Wednesday nothing came. Called the centre and they got someone from south side to call back. "We changed your delivery date," was the answer. But no one called to inform me? "Well, we only deliver to Stanley on Thursday. But I guarantee you'll have it Thursday morning!" Thursday morning has come and gone. Called back to the centre and now they have to contact South Side to find out when they are planning to deliver... Don't offer delivery if you can't do the job.

These folks are friendly and helpful. I appreciate the customer service I've received at the…read moreNorthside location, as well as the South side!