As a prospective renter, my experience was very poor. The man who showed me the apartment I was…read moreinterested in was very nice, but didn't know much about the property or me (he was waiting in a different unit than the one I wanted to see because he got mixed up). That would have been fine. But what really annoyed me was the application process. The management is not familiar with more modern ways to verify employment and income (such as third party service) and insisted on unredacted pay stubs - which is much less secure. The interaction as we went back and forth was rude and reminded me of scammers trying to get one to divulge information urgently (because so many people are interested in the apartment!) at the cost of better judgement. In trying to get more information from me they cited their "policies" but being unable to articulate why their policy insists on having the information I didn't want to share (like my pre-tax deductions) This conversation was not with some mid-level employee but what seemed to be the owner. I should hope he could articulate the reasoning behind his own policy! To me, this company clearly orients themselves to customer service of property owners, not renters. Which fair enough, but it doesn't mean I have to like it. To the reader/renter: Don't let these people bully you!

I am very excited to lease with Rent the District. My roommates and I found a beautiful home on…read moretheir site, and from my very first correspondence with Hanna via phone, the communication has been flawless. Prompt responses to emails, quick answers to phone calls, transparent updates throughout the process, and even reassurances to call you back if they are tied up at the moment (and they actually call back as soon as they can!) Since my roommates and I are all out of town at the moment, and unable to tour the property in person prior to signing the lease agreement, Hanna assured me that her assistant Johnny would send me a video tour the following day. And sure enough, the next day - Johnny had a detailed video tour of the home in my inbox. Any question I had about the property, Johnny was able to answer. We so look forward to working with Hanna and her team during the duration of our lease agreement. If the last week is any indication of how our experiences will be as Rent the District tenants, I very much look forward to staying at this property. Hanna and Johnny were both very friendly, and professional. I will recommend Rent the District to any of my friends who look to rent or have property management services in DC. Thank you again!

5 cars have been stolen from the front of the parking g lot in the past week. The leasing office…read morehas not notified any of the residents of this fact.

These apartment are humongous and very comfortable for the rent amount! Any issues I've had were…read moretaken care of within 12-24hrs so I don't have a maintenance complaint or any other! The elevators work but when resident hold the elevators it throws them off track then management has to call a repair man out to fix what residents don't value and make hard for anyone else so that's not a management issue but a residential issue! The property is kept clean and the grounds are always very welcoming and clean daily! People complain about getting towed but the signs are clearly posted to not park in the drop off fire lane and they still Do so they get towed because they were warned! This place is by far top tier for this area and I looked at several places that were higher in rent and only 1/3 months he size with no real amenities to offer! I would recommend this place to my family and friends because a home is what you make it! It has floor to ceiling windows and excellent views! Having the luxury of 3 AC UNITS in my 2bdrm 2 bath is over the top because you control the temperature as you like in each room and I've never seen this before! Sure everywhere has issues but each issue I have had honestly they've taken care of it without 12-24 hrs so you have to have some patience because this is 18 floors of tenants! I love my place and the awesome views of the city lights, sunrises and sunsets are exquisite and that makes it a home!

Thank you, Franky and Team!…read more If you are looking for a house in the DMV area, Franky is the perfect agent! HE IS THE PERSON WHO HELP US TO FIND THE HOUSE JUST WITHIN THE 2nd OFFER in NICE AREA! My husband and I met Franky at one of the open houses in Washington DC. At that time, we didn't have any idea about the home-purchasing process. Even Though we searched online, we still got lost since we didn't know what the first step was and what our priority was. Franky helped us to understand the overall process, and encouraged us to think about our future life to set the goal of home-purchasing. Even Though we were not his clients at the moment, he gave us a 1-hour presentation of the whole process with the pamphlet. When we decided to go with Franky, he tried his best for us to find our FIRST HOME with some of our considerations. Since both of us work full-time, he made house-tour appointments or meetings (regarding making offers) after work hours. After our offer was accepted, Franky and his team gave sufficient advice regarding everything, such as locking the mortgage, depositing, final walk through, and the settlement! It took only 6 weeks to move into the new home since we started to look at the house to buy. As you can see my name, I am a foreigner and the whole process seemed overwhelming for me. However, Franky helped my husband and I to relieve the stress by communicating with the selling agent and title company. (Oh, I heard that he speaks English as well as Spanish). If my friend who came from foreign country asks me to recommend any agent, I will recommend FRANKY and his team! I am writing this review in my new, cozy room, where I dreamed about since I immigrated here. I can convince that if you work with Franky, you will never regret.

I had the pleasure of meeting Franky Hoyos to assess our house sale. Franky stood out as offering…read morethe most detail-oriented & analytic pricing recommendation, coupled with an eye for the subjective & aesthetic factors that should also be considered in pricing strategy. Most of all, I was impressed with Franky's work ethic, he puts his heart into representing his clients, which is a rare find in a realtor.

Just closed on an investment property with Live Love DC, and working with Jessica was fantastic…read morefrom start to finish. She's incredibly knowledgeable about the local market and both residential and investment purchases, and she made the entire search and transaction process feel easy and manageable. Jessica brings a ton of expertise to the table and truly goes to bat for her clients. She found me a great property, negotiated a strong deal, and clearly understood every part of the process from start to finish. I'll absolutely be buying with her again -- she 100% earned my business.

Jessica and her team represented me in my first home purchase. They were helpful, responsive,…read moreknowledgeable, and always made time for me. She continued to follow up with me after closing and answer any questions I had. I felt incredibly supported throughout this entire process. I highly recommend them.

May have been a competent company at one point, but certainly no longer. In the 18 months we…read moreworked with Ed, his company mismanaged the lead inspection process (costing us thousands), mistakenly charged us for maintenance and repair that was the tenant's responsibility, failed to coordinate with our HVAC company on maintenance and payment, failed to remit monthly payment for the correct amount due, and failed to coordinate and communicate with me regarding the renewal process for the tenants. I would avoid.

I've been using Edward as a property manager since July 2020 (i've used 4 different firms over the…read morepast 15 years). I found him after interviewing about 9 firms, and then went with him after speaking with 5 of his references that he provided. He was very transparent when I first connected him and he would quickly answer questions about his management style, company and staffing profile. Perhaps the worst part about Edward is that its hard to find anything negative about him (LOL). He's just the most even keeled person I've ever dealt with... He deals with everything in a calm, paced manner. He's definitely not pushy, and treats everyone with respect, and has the gray matter to anticipate and work through problems before embers turn into flames (and we've had many embers thrown at us over the years, so he's battle tested at this stage in my eyes). One example: a few years back, the unit he was managing for us had a heating issue. The parts were on back order (early pandemic related shortage), and without asking, he went through multiple hoops to try to procure the parts needed, and then checked the weather report and because of an upcoming temperature drop he went ahead and provided backup heating device to the tenant to head-off a potential heating emergency before it happens. Lets roll the clock forward: While your mileage may vary, for me, I have had several documented occasions when I sent him an email near midnight and he responds within 3 or 4 minutes afterwards. I think one time I sent him an email way later than that which was meant for the next day, and he immediately responded. IIRC, I scolded him slightly for not prioritizing sleep over a low priority email from me LOL... but that's just how he's wired. His demeanor also extends to how he hires his staff. Again, the people he's brought on seem very even keeled and are active listeners. Also, it appears he's scaling his company in a methodical fashion. When I first spoke to him 5 years ago, I think he had about 200 properties they were managing. I know he's grown beyond this, but I haven't felt any difference in the orchestration of the work. This was a huge problem for me with a previous firm where as they grew, the wheels came off. Also, with his being a registered agent in Maryland, I'm already set on using him if we hit the market for anything. He's also served as an honest sounding board a few times we considered moving on something.

Pierre Mccown made my new home search experience very pleasant. He needs a promotion! LOL…read more He is very kind, patient and very knowledgeable. I would highly recommend him as anyone's leasing consultant if you had any questions or concerns. Thank you Pierre!

I have lived here for a year and the roach infestation is unmanageable. It is the #1 reason I am…read moremoving. It's been a problem since I moved in. They have pest control that will come into the apartment every 6 months or so, but all they do it a little spraying under the sinks and put a glue trap or two down. They will not address the infestation problem in the walls. No matter how clean I keep it, roaches alwasy take over my kitchen at night. It's disgusting. Also, beware - the AC/Heat system is OLD, and you will only be allowed AC in the summer and Heat in the winter, both will never be available to run at the same time. AND they turn off BOTH AC and Heat for one month in the spring to switch the systems. So, although it might be 90 degrees for a week in April/May, or 30 degrees for a week in October, it won't matter, you WILL NOT have AC or Heat for that time. Also - utilities are shared per building, not per unit. So be prepared to pay A LOT more than what you use.

We are relatively new to the area and I did an Internet search for realtors to get things started…read more Robyn stood out, so I sent her a message and we connected quickly! She is warm and enthusiastic and very experienced. We received lots of updates throughout the home buying process, and she made numerous helpful suggestions. Thank you, Robyn!

My wife and I, as first-time sellers, had no idea where to start. I found Robyn here on Yelp and…read moreconducted outside research, and all the customer comments were positive. I reached out to her, and I was amazed that she responded immediately, even on a Sunday. The first thing I noticed about Robyn was her amazing communication skills; she communicated everything with precision and accuracy. Whenever we had a question, she provided an answer, whether she was in Europe or anywhere else. My first meeting with Robyn was a great experience. I could tell she had extensive experience in the realty industry, and she was easy to work with, never pressuring us into anything. I cannot thank her enough for guiding us through the process of selling our house. She was very easy and amazing to work with. Overall, I highly recommend Robyn as your realtor. My experience was smooth, and I never encountered a single issue. I would describe the process as a walk in the park. Thank you so much, Robyn. You have no idea how much my wife and I appreciate you. You are a blessing from the sky.

As a college senior, this was the worst apartment experience I had. When my roommates and I signed…read morethe lease, we were told we'd be in a large corner unit with a view of campus and that was the only reason we signed. Weeks later, we noticed on the website that the floor plan names had changed, and it turned out we were actually signed for their smallest unit type. No one ever notified us and we only found out by checking online ourselves. When we brought it up, management told us to "look at the lease" and claimed the square footage was the same as the square footage on the smallest plan on the website. But the leasing agent had clearly advertised a completely different layout, which now matched a different floor plan on the site. The only thing they offered us was an early move of 2 days for free, which was none of us even wanted to do anyways. Whether it's illegal or just unethical, it felt like we were bait-and-switched. We were also told electricity bills would be comparable to our previous apartment. In reality, we were charged around $100/month each (4 of us, so $400/month total) for a tiny unit we kept at 70 degrees. Every other complex with bigger apartments around was averaging $30/month or less per person. This electricity bill is not including trash, sewer, and other fees that add up to be around $50-75 a month too (which is also insane because my past apartments it was 1/4 of that). We could've stayed in our old, nicer apartment for the same price with all these overpriced utility charges but we thought we were getting the same thing for cheaper. Huge mistake. Trash rooms were locked on weekends, so garbage piled to the ceiling and the smell was awful especially in a college town where people party every weekend. It was genuinely disgusting and felt like a health hazard. During finals week in fall semester, we had a false fire alarm at 4 AM, with no follow-up or explanation. Bottom line: this place is full of misleading advertising, overcharging, poor maintenance, and zero accountability. Do yourself a favor and live literally anywhere else.

Review: Not Recommended - Unfair Charges and Poor Practices…read moreThis company has been a complete rip-off. We moved in on September 1st, but the lease wasn't even signed until September 20th--yet they're still charging us for the entire month of September. On top of that, they added an unexplained $250 in extra charges to our rent. The lack of transparency and unfair billing practices make this place one I definitely do not recommend.

Peter helped us find our dream townhouse back in 2021, and we couldn't have asked for a better…read moreexperience. From day one, he truly listened to our needs and gave thoughtful recommendations about what would be a good long-term investment versus what might end up being a money pit. He wasn't the type to push for a quick sale--in fact, he pointed out property damage and issues we might've missed on our own, which really built our trust. He stood out among all the other real estate agents we attempted working with. Thanks to his guidance and expertise, we ended up getting our top-choice home in just eight days! The process was seamless from start to finish. Even recently, when we needed to relocate, Peter offered to help us find renters and has continued to be supportive. We'll absolutely be working with him again when it's time to sell. As first time home buyers, we felt we got amazing value for the services provided. Highly recommend Peter and the Red Cedar Real Estate team for anyone looking for a knowledgeable, genuine, and reliable agent.

Peter and his team are exceptional, highly responsive, and well-informed. We met Peter in 2015 and…read morepurchased a home in Maple Lawn. The best way to describe Peter and Red Cedar is high touch, white glove - concierge service. Peter knew the market and had a powerful team of equally adept realty professionals. Nothing happened without Peter's knowledge and he always focused on what was best for us: Initially meeting through closing. Here's where the professionalism goes to another level - Peter builds relationships with his clients, throws mixers, and checked up on us a couple of times per year. And, he DIDN'T ASK US FOR THE NEXT DEAL each time he subtly checked in on us over 5 years! He and his team cares about you - long term not just to get a sale. After 5 years of relationship building, we called Peter and the Red Cedar team for support. He came over. We completed representation paperwork, his AMAZING 360 degree Ariel and interior video/photography genius turned up and transformed our house into a buyer's beacon that sold our home within 24-48 hours of posting - FULL PRICE OFFER!!!! This is Red Cedar - all day long. After getting an offer, Peter and his team coordinate every document, appointment, and follow-up like a well oiled machine. The signing appointment was completely painless without any hiccups in the paperwork or payout - again, Peter and Red Cedar are professionals and the service providers (Ex. Title Company) were exceptional too. Thanks Peter and Red Cedar for your exemplary support, education, and caring over 5 years!

I contacted her about selling my house. She was on vacation so I waited more than a week for her to…read morereturn. My friend let her in the house because I was in PA. All she told my friend was "it would be a hard sell". I waited again to hear back from her. She never contacted me. I sent her 3 emails which she ignored. She just wasted my time. If you want your house sold, don't use her. She is not going to put any real work into it. She only wants easy houses to sell.

From the owner: Seller Representation, Buyer Representation, First Time Buyers, Investors, Relocationread more