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    Terminix

    1.0 (1 review)
    Open Open 24 hours

    Services - Terminix

    Wildlife control or removal

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    Mass Bay Wildlife Management

    Mass Bay Wildlife Management

    (54 reviews)

    We used Alex and Mass Bay Wildlife Management in Foxborough, MA to take care of a squirrel problem…read morea couple of years ago. Recently, we decided to sign a yealy contract with the company when we were having some mice and hornet/wasps issues. They return emails promptly and set up appointments quickly. Their staff is professional, timely, and explain what they are doing patiently. I have been very satisfied with their services.

    We lived for years without mice, then one day they we found evidence in our basement and kitchen…read more After several frustrating days and sleepless nights trying to take care of it myself, I broke down and called Mass Bay. And this is where the story takes a positive turn. Signed up online and received a text with a link of who was coming and what day. Included information of what was going to be performed and how much. On the day of the appointment, my daughter let the technician in and I immediately found him to be polite, professional, and naturally friendly to my dog. I was instantly put at ease. Having never had to use a pest service, I was concerned about who would be going through my house and this poor soul had to crawl and climb all over a completely turned upside-down house, on a hot July day. Every step of the way he was a bevy of information and empathy. I was quite comfortable having him move about my house without me, he earned my complete trust. He set some bait and traps and had immediate results the evening after the first visit. He returned 2 weeks later to clear the traps (3 kills!) and seal up the outside. And since Mass Bay completed their work, no mice! In terms of value, the price was in the 3 figures. What would you pay for peace of mind? Mass Bay's options and pricing seemed fair and I will consider setting up a yearly contract with them, again for that peace of mind. I also learned quite a bit about mice in general, which was a nice add. I like when people geek out about their work, it's a good sign of happy employees. Happy employees do excellent work. MassBay was truly excellent.

    Critter Control

    Critter Control

    (7 reviews)

    this place is terrible. They have not had a working websIte since I joined more than 6 months ago…read moreto see what activity they do. They do not have a contract that lists out all the items I purchased. I thought I had mice, so ordered 2 doors and service to remove them. I only needed one door, so asked for a refund. But since I can't see the detailed contract, , I have no idea if they are reimbursing the right amount. Iam immunocompromised. I went downstairs today, a Tuesday and see flies. Since there are no windows, I am pretty sure it is a dead mouse. ( MAGGOTS DEVELOPED INTO FLIES). I CALL TO ASK THEM TO COME REMOVE THE DEAD MOUSE OR MICE WHICH I DO NOT SEE AND GET RID OF THE FLIES. THEY SAY THEY CAN'T COME UNTIL NEXT WEEK AND I DO NOT HAVE A CONTRACT TO GET RID OF THE FLIES. I TELL THEM WELL, THE LONGER YOU LEAVE A DEAD MOUSE, THE MORE FLIES WILL BE THERE. I find this place lacking in service men, can't get a hold of people to talk to and they can't provide a breakdown of what I paid for a door or service which was not needed. I am disgusted. WHAT kind of company does not have a working website for over 5 months. The original contract was detailed, but the copy I recevied just listed the total, not details of the itmes. Service time, slow, slow, slow. Nobody answers the phone or chat, at the local office you use, and you spend all day trying to make appointments thorugh a central office. I will not renew when the time comes. I will be honest, Terminex is not great either but at least you can get someone on the phone. After 8 thousand dollars my problem has not been solved and servie is lacking.

    I recently had a bat inside my house and called this company because they do animal control…read moreservices for my town. I want to start and say that the 2 technicians that showed up toy house were great - really friendly and professional. My issue is with the price - $209 for 2 minutes of work. The dispatcher also said the guys would check around the house to see how the bat got inside, but they did not. Overall, very upset with the cost and lack of effort to fulfill what they promised me.

    Terminix - pest_control - Updated May 2026

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