Workers show their ID at the door.When they are friendly informative and answer questions about the customers issues, when they go over their plan of action before hand then go over it again when the job is finished! They show up on time or in the range of time they stated and have a great can do attitude.Keep the prices as low as possible by only dealing with the issues at hand or very near future issues and not trying to prep you for armageddon then charging you for it. Good Job Terminix good job! read more

Do yourself a favor Find someone else!!!!! To get in touch will someone was a joke and then they didn't show when scheduled. The only reason I will continue to try this time is because I've paid for it! Can't say anything about the quality because there is none. As for value, Save your money!!!! read more

If I could give less than a one star I would. I pay $500 for yearly termite renewal. I've had active termites three times this year and three times last year. I have active termites as we speak. THEIR SYSTEM DOES NOT WORK! They were scheduled to come out to do an inspection today and did not show up and did not have the courtesy to notify me. After calling numerous times and leaving numerous text messages, I eventually spoke to the mgr, SAM, who said that he canceled the termite inspection because I did not want general pest control on that particular house. Obviously, it was a punishment (cancelled general pest control) while I still have active termites doing major damage to my house. He was extremely rude and, seemingly, he did not want to be bothered with a woman. Yet, I have active termites and Terminix does not want to take any accountability whatsoever. Please see the picture that shows how many times they had to service this property for active termites and they are still active. It's pathetic. Nevertheless, they will be held liable for damages. read more

Terminix - $500 for yearly termite renewal. This is more than twice as much than what is customary. - Pest Control Near Me - Biloxi, Mississippi

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They call and tell us when they will be here to do our pest control....if I can't be at home during their time frame they do not reschedule. I have called to cancel my "POOR" service and they give me a window between 10:00 and 12:00 and at 12:30 they have not shown up nor contacted me to say they will late...."WORST SERVICE I HAVE EVER HAD FROM THIS COMPANY". DO NOT USE!!!!!!!!!!!!!!!! read more

TWICE I have taken off work and waited 3 hours for y'all to show up and TWICE you have not. This has got to be the WORST business in the history of businesses and I'm curious if anyone has called the better business bureau on y'all yet. If you are that busy that you can't make the appointments that YOU schedule then DONT SCHEDULE THEM. It's a pretty simple concept. I will NEVER refer y'all to anyone and will be calling your corporate office after hitting post review. Terribly ran "business" that clearly doesn't care about their customers or their company. read more

worst pest service. I have had two exterminators bail on me just for the manager to have to come spray and make rude remarks. On top of that my house has been sprayed numerous times and the service has not worked as they will not contact me about follow ups. I have to stay on phone for hours and hours to have someone rudely schedule appointments they don't show up to. there is never anyone there at their physical location. There is no communication with them at all very unprofessional i see almost every other review say the same thing. that should say something read more

Of the two services of Terminix that we use - the Pest Control, and the Termite Inspection, the latter is the worst of them! we had about 13 termite baits set several years ago for about $750.00. Their sales pitch was that they would conduct FREE inspections every year. Well, they claim that it is NOT free and want to charge us $100-$200 in addition to the fraudulent attempted "termite Inspection" every year. We have asked Terminix to schedule all visits on Fridays or Saturdays when someone is home AND to call in advance before coming out. The Pest Control was doing great, but the Termite Inspectors have got to be THE worst! Recently, they came out - without notification, on a Friday at 5:02pm. No one was home, gates were locked, and the tech submitted the inspection document (and emailed it to me) that stated that he arrived at 5:01pm, left at 5:02pm and the document was checked off as "SERVICE COMPLETE". The traps are all behind the gates. I have a security camera system and saw everything (or should I say - nothing that was done that even comes close to being an "inspection"). we called the "manager" and was rescheduled for the following Friday between 8am-10am. AGAIN, on camera, the tech shows up at 11:45am, without any calls indicating that he was running late or anything! Again, no one was home. The tech then begins to call my phone the following Wednesday trying to set up a visit for THURSDAY between 3pm and 5pm. I call him back and told him that we both work until 5pm Mon - Thurs every week. we began texting, which turned out to be one-sided as I told him that early Friday morning is best. After no further texts, calls, or emails, I suspect he will try and come out today, and I will politely ask him to leave the property. We do not Pay for inconsiderate, inept, and disrespectful service. read more

I used this company for pest control for 9 years and termite protection for 8 years. I recently sold my home, cancelled my service, requested pamphlets for the new owners, and requested a Wood Destroying Insect Report. When I requested the report 2 different operators and the person who did the inspection all told me the inspection was free, but the report would cost $150 when and if it was picked up. I told all 3 of them this was a good thing because I was unable to pay for the report, and someone else would have to.The person who did the inspection also told me to expect an unimportant confirmation Email. Making it sound like there was no reason to even read it. He then ask me to sign his handheld computer to show he had completed the inspection. Well I read the "Unnecessary Email". It clearly states that they intent to use my signature on his computer to gain payment from my credit card if the report is not picked up or CANCELLED IN WRITING within 3 days of the inspection. After all these years of service, I could not believe they would do such a thing. This makes me question everything they have done to my home. There are too many other companies out there to deal with the this. read more

Their main Gulfport office is extremely difficult to find. It's off the main road in an almost hidden area. Terminix has a call center handle all of their calls. My phone calls don't get returned. I will never use this company again as it's the worst company I have ever dealt with. read more