I have been a customer for years. They have always been very professional from the technicians to there field representative. Aalura Ferguson is an exceptional qualified and knowledgeable representative. She knows the business very well. Give Terminex a call for all your termite and pests control. read more

Pest Control service. Been with Terminix, out of Beaumont, Texas, for years. My service technician, James Faulk, is great. I have treatment done quarterly, but also "as needed" if an issue occurs. My only concern is the continuing price increase. read more

I recommend you try another pest control company. This location has terrible customer service and wastes your time. I scheduled a service appointment and was given a 2hr window for them to arrive. The technician didn't show up in the timeframe, I called customer service and they couldn't get an ETA from him. When I called him 20 minutes after the 2 hour window he didn't even know the address. Bad way to start a contract for a monthly fee. There are better local businesses that respect your time and money. read more

Never never never Use this company Especially if you like your money The Beaumont Tx office hit my checking account for $248 on November 29 and I did not realize it . They did not send a notice. Due to financial hardship I called to cancel on December 2 I still have NOT received a refund .I have been given much BS and and the only person I can get on the phone is out of state I CANNOT REACH A LOCAL REPRESENTATIVE. In this modern country there is no reason for a refund to take over 3 q weeks I have NO (76 cents) in my account and its Christmas week Terminix DOES NOT CARE that I will have no Christmas dinner or be able to buy gifts They have my money and I cannot get it back So I review them as the worst. Use any company but Beaumont Terminex read more

they lie about putting out boxes. they claim they only do exterior unless asked. they sprinkle ant poison instead of treating mounds. they put sticky traps so the animals take three days to die of starvation - cruelty to animals- and refuse to come remove them. they tell you they are sending someone out and then you find out such an appointment is not even in the system. they tell you they do dead animal removal, but they don't. they tell you they will return if you call them, then tell you that you have to wait for the next appointment time- next month. when you tell them your mom is not happy with her service, they say "she has a contract". well, it is still within the first thirty days. there is a money-back guarantee. i am deciding more and more that they aren't worth the almost $100 that my mom and i each paid them. oh and there is only a manager and his team at the local branch. if you call in, they are located in florida. read more

Terminix is absolutely the worst pest control service ever! I have been a long time customer (contract paid in full annually) and have been attempting to schedule an appointment for weeks. I have been on hold for over an hour on four separate occasions (no so-called "representative" ever gets on the line) and have sent numerous emails and received no response. There currently appears to be active termites on my property and I am starting to see damage. Given the company makes no attempt to contact me, I have every intention of suing Terminix. Do NOT use Terminix!!! read more

My wife and I used this company for about a year and unfortunately I can't say a single good thing about them. The first appointment went ok but it went down hill from there. In October of last year, the tech went as for as to tell us that if we postponed to another day, we would be charged twice, which was a lie. Several times, the tech was told to spray for roaches and all he did was put out baits. This past Saturday, April 12; the tech was supposed to be at the apartment between 10 and 12. At 5PM I called the office and cancelled the contract because the tech, who was FREQUENTLY late, was a total no-show and we wasted a whole day waiting for the service. If you want pest control, don't use this company! read more

Worst experience of my life when dealing with a warranty. Terminix will sell a policy to you; but they will do everything possible in order to NOT fix your home after you find termites. Beware, the manager David (and especially his horrible boss Roger) will say and and do anything to not pay to have your home fixed. The 800 Terminix phone number can be at least an hour wait on hold; then, you are told the people at the Beaumont Texas location will contact you. But the agents at the 800 number are powerless-you are told what you want to hear but nothing happens. I hope this review helps someone else because paying Terminex for years then being treated so disrespectful by Roger and David was an experience that will never be forgotten. Writing this review makes me ill, but I want people to be warned about this company and the two men who run the Beaumont location. Terminex knows what is going on and they to do not care. To be fair I have been told that the Jacinto City Terminex has decent honest people working at that location. read more