Teri is hands-down the smartest, most talented, connected, flexible, and savvy agent you will find in the Bay Area. Long review below for details because every real estate customer has their story . I've never invested much time in reviews but she is worth it.
I lived next to Teri for years during the hottest real estate market and we socialized as neighbors do, but she was often sunk into her work. She worked hours into nights and weekends to do her job well. I asked her once if the houses just don't sell themselves and she said, "Even if they do, it's a matter of pride. I owe it to my clients to do everything I can for them." And I could tell she loved it.
Finally I dipped my toe into the housing market on the lower end of price range for Montclair. I was almost afraid to call Teri knowing the high-end clientele she had served. So I spoke to several other agents along the way, some of whom actually made me wince with their dumb pitches. "Look at the closets!" Doy. I listened to the horror stories of friends and was amazed that the industry had so many people who lacked much integrity.
I confessed to Teri my needs and explained I thought she might not want to waste time with what I could afford. She shared with me some of the best referrals from all parts of Oakland and the Bay Area. Turns out, ahe is not a snob, but has SUPERB taste and high standards in any neighborhood, any price range.
I brought up all kinds of listings and options I was sure were perfect, and she diplomatically demonstrated why they might not work out. She knew I was eager but wouldn't let me make a bad move. Even after weeks of exhausting her time with all my ideas and worries, she still insisted on some core tenets to make sure I wouldn't regret one of the biggest decisions of my life. Finally we settled on a beautiful house in the neighborhood I thought was out of reach. And then ...I backed out.
OMG! She urged me not to and she was right. At the time, there were reasons. But every day I pass the exit off 13 and I think of how right she was. Great house someone else is enjoying now and she nailed it. Ok whatever. Breathe. Let it go. She was cool about it. She wasn't mad. She understood my life more than my housing needs.
Finally, I came back around and of course, this time, Teri was right there with me. I was all over the market - from Lafayette to Oakland and back again. I was surprised by how much she knew outside the Oakland hills. At last, we found a great fit but this time it would put her negotiating skills to the test.
She worked tirelessly with me on inspections, getting bids from a huge range of contractors to understand the fixes required and costs to consider. She organized our offers and counter-offers with the right amount of respect and aggression to come to a number we thought fair. And to make things more complex, we were dealing with a house with multiple owners (probate sale) in the middle of our declining real estate market with very little visibility into what a "good" price was.
We got the house and completely upgraded. After all was said and done, our house value / investment ratio has remained stable (haven't lost). It's been three years and I just refinanced. Teri helped me make sure I got the appraisal as accurate as possible by providing real comps that an out of town appraiser wouldn't.
Better than that, Teri drops by now and again and helps me lay out the furniture this way or that. She looks at real estate not just as a financial investment but as a lifestyle. It's about your family and job and the neighborhood and the fit. She reminds me how some things won't add value but other ways to solve cosmetic issues. She knows our family and our needs but she's not overly involved unless you want her to be.
If I ever sell my house, I would trust no agent other than Teri. She has an excellent understanding of the local market values, etc. But she's also got a fantastic ability to make a living look better in under 15 minutes by adjusting things here and there. Her aesthetics are exquisite and she knows what to highlight in sales. And I appreciate how well connected she is among many other local agents, as well as a long list of loyal clients because it affects her understanding of what can be accomplished. She is basically your insider in the market.
I'm a critical customer, educated yuppie/hippie with a great education and career. I'm kind of a know-it-all and a control freak. I never thought I needed an agent to do much more than hold my hand through closing (which I did). But Teri helped me see things I never would have seen, learned things you just can't know from reading on the internet. She is a specialist. She earns her top scores for a reason. A lovely person, a talented agent. She is the really, truly the best. read more