I have been deliberating big time over whether to write this review or not. Usually if I go somewhere & I don't enjoy it, I give it a second chance before I review it. But I really don't have any desire to go back to Tequila & Tacos after my experience there last weekend - so here goes.
Tequila & Tacos is in a prime location in the township of Port Noarlunga & has the potential to be incredibly popular. It opened a couple of months ago now - I think it's been open long enough to have ironed out some of the problems we experienced.
We had booked a table for four for 6:30pm, however were running a bit late, so at around 6:40pm we tried called to advise we were still coming. There was no answer so we left a message. When we arrived just before 7pm (so we weren't SUPER late - especially considering we'd tried to ring) we were seated at a table smack bang in the middle of the restaurant & were told that our original table in a quieter corner had been given to another group, as we hadn't shown up for the booking. Ok, we could cop that one on the chin since we were late, but the table we ended up at (along with most of the other tables inside) had blinding sunlight coming through. We were all sweating within about five minutes & those of us facing into the sun had to keep sunnnies on for the most part of our visit. Time to invest in some blinds, I think!
We sat there for at least 20 minutes with no one paying the slightest bit of attention to us. We had to flag a waitress over to ask to order drinks. I had seen some girls at a nearby table with delicious looking frozen margaritas, so I asked what flavour they had. It was guava, so that's what I ordered. I got given mango flavour. Two others in our party wanted to order a premixed drink that they were advertising on the tables, only to be told they had run out of one of the flavours. We asked for table water which was brought over. With no glasses. After about another 20 minutes (probably around the same time we finally got to order our food) I had to ask for water glasses to be brought out.
The two stars are for the food & how quickly it came out. Once we did eventually get to order, it was out within about five minutes and it was delicious. We had nachos to share to start, I had a burrito for main course & others had fajitas. Everyone commented how good the food was, but by then we were already so disenchanted with the service that it didn't really make up for it.
A quick trip to the loo & there was long hair in the white sink - gross!
We ordered another round of drinks after dinner, which took AGES to come out. By this stage, most other patrons had left & we were getting the distinct feeling that we were about to be kicked out, as the staff were packing up chairs, etc around us.
We would've left quickly, but remembered the 'CASH ONLY' sign that was on the door when we had first walked in, meaning we had to go across the street to the pub to get money out. I know that some businesses struggle to get EFTPOS up & running in the first few days of opening but after a couple months, you would think they'd have it sorted.
When we went up to pay, there was a couple of girls from another table disputing their bill - thankfully ours seemed to be correct.
The terrible service & lack of care has put me off of going here again. Which is a shame, as in such a prime location & close to my house they had the potential to turn me into a regular. I really hope they sort themselves out soon so others can have a better experience, otherwise I'm sad to say that Tequila & Tacos won't be around for long. read more