I bought a gold pineapple from them about five years ago lost a receipt and it was fake. I just…read morefound out that they sell fake jewelry. Very sad.

Tena un enpeño.i todo el tiempo estaba cerrado oy que logre enconttar avierto que solo habren 3 hrs…read moredisen que ya se vendio el prodicto esta asa de empeño estan robando descaradamente no se confien espero que.tengan una explicacion mejor que.la que.me an dado son estafadores

Pedro is amazing at what he does! He communicates, sends progress updates, and overall works with…read moreyou to truly capture and create something you'll love. Apart from all that he works fast, finished these 2 projects in less than a month!! Would def recommend and have him as a permanent jeweler.

Pedro was great and super accommodating, strongly recommend!!! We will be going back and getting…read moremore custom jewelry from Pedro, he does amazing customizations with his hands! Greatly appreciated!

Jamie is the fucking man ‼. He gets it done!..I've spent alot of money there! They do custom…read morepieces and they are fast. And they buy and trade Jewelry. Can't beat that!!!!

Love this place! If you need something fixed like a broken chain you can get it fixed rite there or…read morethat day! Rings sized also and watch batteries rite away! And custom pieces! Excellent service and friendly! Prices are great too!!!

I got two 24k rings they got nice rings…read more great service! want some real deal 24k hit them up

I'm really disappointed with my experience. I drove over 40 minutes to visit this store because…read moreboth their website showed they were open and I was personally told they would be open on this specific day. When I arrived, the store was closed with no notice on the door, no social media update, and no indication that their hours had changed. It seems like they operate on their own schedule rather than the hours they advertise, which is incredibly frustrating for customers who make the trip based on that information. If your hours are going to change, please update your website and social media or at least post a notice. Respecting your customers' time goes a long way.

Very bad people becarfull they do bad to me give lab bracellet for alot when i go other jewerly…read moretoll is not value i come back say not return for something like this uhhhhh

It's a Shame to have my Diamonds "STOLEN" By this business. I had left an Opal stone ring with…read moreDiamonds six Diamonds on the band. When I came to recover my ring to my shock my Diamonds had been removed flat out "Stolen" by the Owner. This is a very deplorable act that happen to me here. Please do yourself a favor and DO NOT SHOP HERE. If you want to buy Black Market Stolen items they are sold here and most likley will buy my Diamonds that were taken

On my last two visits, the owner cheated me. She made a quote on the gold per gram, then raised it…read morehigher. When I questioned her about it, she said, oh, he made a mistake and gave me the difference. Last week she did the same thing again. After going to them for over 15 years, this should not happen. I know the economy sucks but you don't cheat old clients. Totally in the last 15 years, I spent over $50K there, and only recently did her cheating become blatantly disappointing. Why couldn't the $33 difference be in my favor ... cause they cheat. I will not return and she saw that look on my face as I left the premises. There are other places, over 300 gold shops posing as jewelry stores, in San Francisco, their business would not be missed.

I come here because my parents always do business with them and thought we would be treated fair…read morebut no, go elsewhere with your money and jewelry. The owner is quick to take your jewelry when you pawn it BUT making payments to buy it back!!!!! I just missed 1 payment with her and she automatically said that my ring was no longer available to me? I've been coming here for years with my parents since I was a little girl and to get played like that was unnecessary and unprofessional! I always pawn the same ring when I need quick cash but I ALWAYS buy it back. It's the same service I've been doing with her for a few years and she knew how much my ring meant to me. So when that 1 payment was missed and I called about it, she was quick to tell me that it wasn't mines anymore and I had to pay FULL PRICE of whatever number she wanted to charge for it. They have moderate selections in jewelry but very overpriced! You'll find better deals in Oakland with better selections and customer service!!!

So wonderful to have a reliable and honest place to have watch batteries replaced! Tony and Maria…read moreare courteous and provide excellent service. Honest and reasonable pricing and the kind of customer service that is hard to find nowadays with everyone doing business online. Theirs is a nondescript shop with a gated door so don't judge a book by its cover: sometimes the best things are hidden beneath humble wrapping.

Small quaint business, (I want to say family operated but I don't know for sure) full of…read moreknickknacks and good finds. This is my second time getting a necklace fixed and I'll continue to come for ANY/ ALL repairs because the work speaks for itself and the customer service is amazing! All in all 10/10 would recommend and the pricing is "chefs kiss" paid $20 for a repair I was quoted "$100" at another establishment..

I have been a customer of Pacific Loan for ten years and I'm very pleased with the service,…read morefriendliness of the staff, quantity of gold and jewelry. They are amazing In every way possible and I highly recommend them if you want a fair deal.

This place is amazing the employees are great they listen and then they do everything they can to…read moremake sure you leave with a smile huge selection of jewelry and tons of other things and their items are all priced at a great value where other places are out to get your money I highly recommend this place for anyone trying to pawn or sell gold and silver they pay generously for your items and treat everyone fairly. Check them out next time you visit Frisco and don't pay attention to the area remember you can't judge a book by its cover.these guys are awesome.