Outstanding Emergency Care at West Boca Medical Center…read more I recently visited the Emergency Room at West Boca Medical Center, 21644 State Road 7, Boca Raton, with a serious thumb injury. I want to thank Dr. Mark Khilnani, MD, Ivan, Joe, Ryan, Jenny, and the entire ER team for the exceptional care I received. What impressed me most was the speed and efficiency of the care. There was virtually no waiting. Within minutes of arriving, I was brought in, evaluated, sent for X-rays, had blood work completed, and received treatment for my injury. The staff worked together like a well-coordinated team, and everything moved quickly without ever making me feel rushed. My wound was carefully cleaned, examined, and treated. The team stitched me up, managed my pain, and most importantly, saved my thumb. Throughout the entire process, everyone was professional, compassionate, reassuring, and highly skilled. What could have been a very stressful experience turned into one where I felt confident I was receiving excellent care. I was especially impressed by how pain-free the treatment was. From the cleaning of the wound to the stitches, the staff took their time, explained everything, and made sure I was comfortable throughout the procedure. My only suggestion for improvement involves the billing process. While dealing with an injury and completing numerous forms on a tablet, I later noticed a credit card charge that I did not specifically remember authorizing. There may have been information contained within the electronic paperwork, but I believe payment authorizations could be explained more clearly to patients during emergency situations. That said, the quality of the medical care I received was outstanding. The fast response, excellent treatment, professionalism, and successful outcome are what I will remember most. Thank you, Dr. Khilnani, Ivan, Joe, Ryan, Jenny, and the entire West Boca Medical Center Emergency Department for taking such great care of me and helping save my thumb. Photo Notes: * Right photo: Dr. Mark Khilnani, MD * Left photo: Ivan Mark

Finally getting a brand new pyrocarbon titanium shoulder after years of pain and limited motion…read more The front of the medical center was clean and thankfully a smoke free area. At 530am the front doors promptly opened to the lobby and met with the bubbly registrar Diane who made check in simple and quick. Security walked me up to the waiting room where I sat for a bit then prep for surgery. They knocked me out with some great stuff and the surgery was a success. Cudos to Dr Johnathan Levy. Went home and began my brutal 12 week recovery.

Just started as a new patient with Dr. Polsinelli. Intake is extremely easy with most paperwork…read morecompleted online via links they text to you. Staff reminded me of the appt., which is always helpful. Waiting area is bright and clean. Desk staff are prompt, articulate, courteous and and helpful - all good things. The medical assistant was friendly, efficient, and clearly knew what she was doing. I was seen by Dr. Polsinelli and her student very promptly, and they were both very friendly, gracious, articulate and, most importantly, thorough. They listen attentively, double check everything, and take good notes. Great experience, to be honest.

Today was my first visit to this office as a new patient. They are prompt, professional, and…read morecaring. I would recommend them highly.

Despite having to work with United Health Care EVERYBODY here is AMAZING!!!!…read more They treated our little patient guy with the utmost care and made him as comfortable as possible as possible... It's a very comfortable setting and the entire staff is BEYOND friendly!

The facility, staff and surgical environment is above excellence. However, they are theives. At…read morethe time of my procedure, my insurance confirm i owed nothing. They insisted on 443 dollars to be refunded when the insurance paid. My insurance paid in full 4 days after. I called them to ask ifs thet can juat put the paymebt back on my credit card, theyw said they do not do that. Ok, so then i asked can I come in and pick up the check they said. No, and it will take 30 days to refund. I have called them 4 times in the past 2 months to see if the check has been mailed as I have not received anything. She said thet cannot check it is pending approval. I asked what apptoval, your company has been paid 100 percent 2 months ago. She said she cannot check to confirm if and when that refund will go through. I called my insurance company and I am waiting on a respnse from them at this time. My next task is to put a formal complaint with the BBB. They should be paying my interest now. It is such a shame that they are so perfect in other ways and yet so greedy.

This is a Palm Beach County Health center. I can only report regarding the "bedside" manner and…read moreefficacy of the two doctors I have seen there and the courtesy and efficiency of the support staff, and general notes regarding the facility. DOCTORS: extremely pleasant, personable and thorough; they ask questions, listen to the answers, are keen on follow-up and repeat their instructions unbidden. ASSISTANTS: this has been more 50/50, and, honestly, every visit it seems as if the staff is more inept, clueless and incapable if the simplest data entry than the visit before. There are two very competent assistants, and about six completely incompetent others that have no business being anywhere near data entry, phones, diagnostic devices or people in general. They seem confused every time I show up for an appointment they made, scurry about and make several phone calls trying to figure out how they screwed up (again), and several intake techs seriously fo mot even know the proper way to take your blood pressure (despite ubiquitous display charts everywhere, which they presumably can't/don't read). One girl couldn't get my height right...she asked me to crouch so she could read it! Ludicrous. Doctors, great! The idiocy to put up with to see the doctors? Preposterous.

Probably the most fun I've had at a doctors office. Nurse practitioner Fernique and assistant…read moreNadiya were very professional. Looking forward to coming back for check ups!

The office is in a convenient location on 441 North of SW 18th St. Dr Maynard & most of the staff…read moreprofessional & helpful. The only issue is an employee named April. She has yet to grasp the definition of customer service. She ALWAYS speaks with an attitude & seems irritated.

Clean comfortable and not backed up (uncrowned). Lady at front desk been there since before I had…read morefirst appt, over 25 years ago. She is very kind and diligent in the check in process. All staff pleasant, polite and knowledgeable. Dr Mary is a saint. She reads all past records, listens to current situations, talks about resolving challenges and prescribes meds that address conditions. I am grateful Dr. Mary explains how they work as well as why they do not result in tolerance. I am 90% better. I know she will help me to 100%. Mary sends referrals immediately and knows which doctors will best meet my needs. Dr Robert is just as wonderful in all those areas. So grateful to be with them. TYPE OF CARE: Asthma (now cured), Eosinophilic Esophagitis (EoE) (cured after referral to GI Specialist and upper gastrointestinal (GI) endoscopy performed and esophagus expanded during procedure, difficulty breathing during exercise (all-gone) and blood work-full testing across the spectrum to identify areas of concern. Blood pressure - after trying amlodipine, then losartan, each could not bring readings down. Finally, they prescribed both at once with a lower amlodipine mg and they found the solution to my high bp. Have have had normal numbers since.

From the owner: Palm Medical Centers is a senior primary care provider with many locations throughout Central…read moreFlorida and South Florida. Palm Medical accepts most Medicare Advantage plans. We invite you to Discover the Palm Medical Experience. Palm Medical is guided by the belief that everyone deserves healthcare with genuine kindness, with attentive doctors and staff that listen to patients and build relationships to improve quality of life. Palm Medical prioritizes convenience and offers minimal wait times, same day appointments, in-house labs, prescription delivery, specialty referrals coordination, a 24/7 care team and more. Palm Medical has serviced thousands of patients with 98%+ patient satisfaction. Come join the Palm Medical Family.

Is this doctors office any good? Who knows, because I never got in. Allow me to explain…read more I was looking for a new internist and Dr Constance Fields was very highly rated, so I called and made an appointment on January 3rd. I wouldn't have been able to have been seen until March 13th, but I was willing to wait for a great doctor, so I said ok. This past Friday (Feb 24th) they called me to inform me that Dr Fields doesn't normally see new patients at that date / time but they'd honor it since I had already waited for months. They also told me that the person who made the appointment didn't take all my info. Ok, no prob. She then asked what the reason for my appointment was and I told her yearly checkup and she said that Dr Fields is a cardiologist and does not see new patients for IM. I explained that my insurance said she was an internist, and that I also told the person I made the appointment with that. She said, "Yeah she made a lot of mistakes". ??? So I asked if they could at least suggest a new Dr and she just started reading off a list in a monotone voice. You could tell she couldn't vouch for them. I said forget it I'll just go through my insurance like I did months ago and hung up. To say I was angry was an understatement. I could've seen another Dr months ago. What a waste of time, all because they hired someone incompetent. Smh

Jay Baker was my practitioner, after his untimely death, his patients were directed to see PA and…read moreNP, I was only seen by a MD once in 8 months. At this time my medicine was increased and in August, I was admitted to the hospital as an emergency with extremely low potassium. I spent 5 days in the hospital and luckily avoided ICU and recovered. My efforts to speak to the Office Manager has gone unanswered. I never had my life in danger under Dr Bakers care.

Just needed a quick Strep check (couldn't get an appt. with my PCP):…read moreThey answered our initial calls quickly with precise info; online check-in available (I chose to just drive over, 6vs1/2dozen); walk-ins available and they are pretty honest with wait times; wait list and patient in-take order posted on dedicated monitor; waiting room is spacious, airy and clean; comfy chairs for 20, tv, coffee/tea, charging station; decent clean surface protocol with tissues, sanitizer, pens, etc.,; needs better protocol for restroom and exit handle; first time intake was fairly easy (2 quick pages); I waited 40 mins to go in, better than ER wait-time for sure; vitals was very quick and efficient; PA was quick, alert, efficient yet personable and friendly; took 5 minutes to get quick Strep test results (though I have heard these are unreliable); orders and Rx were clearly communicated verbally and in print out; Rx for "just in case" antibiotics were sent straight to my pharmacy; I be I believe this is a good spot to fill the gap between PCP and ER.

I had the occasion today to use this medical facilities and I'm extremely happy to say FIVE STARS…read moreto the entire staff. I couldn't say that one was better as they , as they were perfect. Concerned, caring, took their time, and just made me better!!! Courtney and company...you're the best.

I have recently had outpatient surgery at Northwest Medical Center. The type of care they provide…read moreis five star across the board from checking in to check out. I want to personally think all the RN staff on the floor that did a great job with me thru the procedures. The procedure was so amazing that I had no idea when the surgery was happening only when I was in the recovery room five hours later. A few names that stands out among all the amazing staff which I can't remember all of them, but I want to personally thank Doctor Jackson, Dr Terrazas and Alison Carameros you guys are incredible and I thank God for you. I would also like the thank the nurses/staff of the 4th floor especially Adeline, Lormie, Richard and Maryann (food service) and Sylvia (housekeeping). Northwest Medical Center has the best staff I've ever encountere. Thanks for all that you do. Roshelle Shavers

Yesterday at work, I was driving a company truck and a person rear ended me! Ambulance took me to…read moreNorthwest hospital A nurse asked me what happend and I told him that a car hit the back off my truck, and he said you felt that I was like yea my neck feels stif! I got X-rays and he came back said there is no fractures I asked for a cat scan they refused and release me saying I'm lying! Right after I went to west palm VA was diagnosed with whiplash and was giving the proper treatment! This hospital is a joke

Had to come here for foot issue and seen DR. goodner. He was amazing and fast. I really liked it…read morehere. The staff is also very nice and that's hard to find these days both doctor and staff nice and welcoming. Thank you !!!!!! Too bad he can't be my primary doctor !!!!

If you can, run, don't walk away from this "practice "…read more They hobbled & maimed me! My only reply was "well, we had to do a lot of stuff in there".