staff was friendly, things went as planned. I'm a larger male and the machine the first location…read morehad was way too narrow. Glad that this location had an open option, just wish I would've had some earplugs for the test when they focused on my neck, that noise was a lil annoying. That being said everything else went as planned, thank you.

Horrible experience!…read more Giving this place one star because I couldn't give them a zero. My appointment was at 4:00 pm and was told to arrive at least one hour early at 3:00 pm. The tech said was double booked and was not notified by the scheduling department. They only have one MRI and one CT. No place to sit and no AC. At no point during check-in did the receptionist notify me or any other patients that they were running late. He was running over an hour and 45 minutes behind. This place and their scheduling department have ZERO respect for others and their time. I will definitely not be coming back to this location and will spread the word. Dos NOT schedule here unless you are looking to wait for 3 hours or more.

So this is my local rad net imaging center. I had to have a bone dexa test done. I showed up 15…read moreminutes early and was seen right away, everyone at the front desk was friendly and efficient. Carlos administered my test and he was very sweet and informative. The office was clean and service great. I will continue to use this location.

I had the worst experience at this location. Without getting into a drawn out detailed account of…read moremy experience, I will provide some details to quickly sum it up. I had an appointment on 8/24, 4:45pm. The front receptionist was rude, impersonable, and lacked professionalism. She never once looked at me or smiled, had RBF the entire interaction with me. I witnessed her treat the lady who came after me the same way. I held my tongue for fear of retaliation (delaying my appointment and making me wait longer) and waited until my name was called. Once I was in the room, I told the tech how poorly I was treated and she apologized (but defended her) and suggested maybe she was having a bad day (as if having a bad day is a good excuse to be unprofessional and rude). The tech reassured me she would bring it to the office manager's attention. I also took their online survey at the end of my appointment and requested someone call me, but to date no one has called, apologized or offered an explanation, therefore, I felt compelled to write this review. Healthcare is a business, and success comes with providing an excellent customer service experience. In the end, I do have choices and I can take my business elsewhere. I am choosing to take it anywhere but this place. I will not be returning here. The one star is mandatory in order to write this review and it is also for the tech who was nice.

I've visited the Riverside Elite Imaging facility more than five times over the course of 2 years…read more They are excellent!! I can't say enough good things about their staff. They are kind, helpful, and attentive. I've spoken with Lupe numerous times requesting disks and reports. Today, I spoke with Veronica who went out of her way to schedule my MRI and X-rays immediately. She was efficient, thoughtful, and very kind. I'm so grateful this business exists and is so close to home making it convienț. You won't be disappointed using their services!!

The staff here is very friendly and welcoming, it's also very clean inside. I was nervous since…read morethis was my first MRI after my accident but the tech made me feel super comfortable. it wasn't as bad as I thought it would be ! Thank you to all the staff!

I actually like this place. I was a little nervous and anxious while I was in the machine and the…read moreradiologist was so cool about it. Gave me a little break and waited until I was comfortable going back in. I had two scans done. One for my back and one for my shoulder. Also, My new doc is challenging his finding and saying they are basically wrong. I wonder if anyone else has had the same thing happen? I'm sure they both know what they are doing. I just think Its wild that my doc don't agree with anything the radiologist found.

I called and spoke to Juliana and each conversation we had I mentioned I was trying to Schedule an…read moreappointment for an ultrasound. I had my provider fax over documents and was assured they would call me back to schedule the appointment but I never got a call back. I tried to call to follow up and they ignored my calls despite leaving multiple messages. I know they screen their calls because when I called from my friend's phone they answered. That was when she told me they don't do ultrasounds at their office. The lack of communication resulted in a delay of scheduling and they have horrible customer service. I just wished they would have told me when I first called they don't do ultrasounds.

I had to have an ultra sound done and my usual spot on magnolia didn't have any appointments…read moreavailable so I chose this location. It was easy to find and parking was accessible. The wait was minimal and the staff was really nice. Also the facility was nice and clean. I will definitely use this location again.

Recently this place has really gone downhill. I had an appt. for a MRI and arrived early to get a…read morex-ray done that I needed. First off, they told me I didn't have an order for an x-ray only a MRI. I showed them on my phone that I also had the x-ray order. They then said I needed to send it to them. Did that and then they got me right in, which was great and surprising. However, once I went downstairs for the MRI that all changed. The girl gets me checked in and takes my copay, then tells me that it's going to be at least an hour after my appt. time. Mind you they have you get there early. ie 4:50 appt. 5:15. So now I have to sit and wait till 6:15 to get called in. If you need to use the bathroom you have to turn in your ID but if someone else has it you have to wait and the bathrooms were disgusting. Now it's been 7 day's and my Dr. still doesn't have the reports from them. Kind of ridiculous. 2nd Review- I have to take my dad to Urgent Care and they tell him to go get a x-ray at Radnet. We look it up and it says they're open till 4. It's like 9:30 am. We drive all the way over there and there is no one there. So we go Monday, at 4 pm. Girl calls us up asks for our paperwork, then says we've reached our limit for x-rays today. Really! First off you see were standing in the x-ray line and wait to tell us after we give the paperwork and why don't they tell you they have a limit? Another wasted trip and time going to this joke of a place!

Very respectful and courteous. Made me feel very comfortable for my ECO and EKG. I got to watch as…read morethe doctor checked out my heart and that was pretty cool.

From the owner: The techniques we have developed make the difference between getting good pictures and getting…read moregreat pictures of the baby in 3D. We take the time to make sure your experience is one you will treasure for a lifetime. Friends and family are always welcome. Our center features comfortable lounges, in a relaxed and friendly atmosphere to see your baby in a 4D Ultrasound Imaging. We also have Diagnostic Ultrasound Thyroid, Echocardiogram,Pelvic, Breast, Female and Male Screenings, Carotid Arteries, Venous or Arterial Ultrasound.

They were unable to scan an area yesterday, which was an inconvenience but I will say that the…read moreyoung lady at the front desk was so helpful and kind. Didn't get her name but she had glasses on and salt and pepper hair, as you face the desk she was the one on the right, not the one right next to the window. I hope her boss sees this cause she was definitely the most pleasant and professional to work with.

I had an extremely frustrating and unacceptable experience trying to schedule an ultrasound. The…read morevery first question I asked was whether the Redlands location offered the specific ultrasound test I needed. I spoke with Ralfjohn Dario, who assured me from the beginning that the Redlands location did offer it. Based on that assurance, I spent over 40 minutes on the phone, sent in my doctor's order, and sat through repeated holds while he supposedly worked on scheduling the appointment. After all of that, he finally told me I would actually have to go to La Jolla for the test. This was a complete waste of my time and could have been avoided if accurate information had been provided at the start. Patients should not have to spend nearly an hour on the phone, submit medical orders, and be repeatedly placed on hold only to be told the opposite of what they were assured at the beginning of the call. This experience showed a serious lack of competence, communication, and respect for patients' time. I would not recommend relying on this office for accurate scheduling information.

This place was perfect from the moment you walk in. I HATE…read moreto get an MRI . I will say this WILL BE the only place I will get one . TRAY thank you SO much for your kindness and making me feel at ease.

Friendly staff very patient nice location I was able to get it done Sunday morning .read more

we got to the emergency room about 5pm from the ER at Kaiser Permanente in Riverside. We were put…read morein the hallway while waiting. I was apprehensive at that time. It felt like a lifetime waiting especially since we hadn't had anything to eat from morning. We finally got a room at 2am in the ER building. It was clean and refreshing. We were mentally and physically drained. The next day we were transfered to the main hospital. Wow. 180 degree turn from the ER environment. The main hospital staff were AMAZING. I've heard so many horror stories about county hospital. On the contrary the staff were very caring and thoughtful. My mom had an ileostomy ( part of her small intestine routed through her stomach into a " poop bag"). From the surgeon to the cleaning staff, they were fabulous. I would recommend this hospital 100%. This is why I was adamant about writing this note for whomever has heard other info. I don't question other people's experiences but I'm very grateful for the time we spent there and it was an amazing experience.

My friend does not have medical insurance and this health provider, helped him get all of his…read morevaccinations free of charge, so it saved us a lot of money. They help out in the community, servicing the most in need, including homeless and LGBT. In addition, you can get healthcare on a sliding fee scale or they will help you apply for medi- cal, so now my friend has healthcare and he got medication for his health problems, this place has been a god send!

I drove 50 mins here because I had a scheduled appointment at 6, once I get here they're completely…read moreclosed. Their Apple Maps says they close at 6:30 but their door says they close at 5 and then google says 3:30. So which one is it? It makes absolutely no sense. Anyways once I call to ask why it's closed even though I scheduled an appointment they said apparently no one ever scheduled my appointment, but then after about a minute on the phone they somehow magically knew my name. So did they give me an appointment or not how do you know my name? I waited about an hour because they told me they were gonna try to get someone to come out but eventually I just gave up. They didn't even offer another appointment to make up for it. Save your time and go literally anywhere else this place is so unorganized and unprofessional.

From the owner: We offer other prenatal services such as Prenatal paternity testing, Doula services, and Childbirth…read moreclasses.