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    Ten68 West

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm
    Updated 3 months ago

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    2 months ago

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    Halston Harris Bridge

    Halston Harris Bridge

    (7 reviews)

    If I could leave zero star I would. If you're considering moving into Halston Harris Bridge, I…read morestrongly advise you to think twice before signing a lease. My experience here has been nothing short of frustrating, and I feel compelled to warn potential residents about the lack of professionalism, poor management, and overall neglect from this complex. * Move-in Issues: Despite securing my unit in advance, I was given an apartment that was in poor condition old, rusted, and cracked. Management failed to address these concerns properly. * Unresponsive Maintenance: When submitting work orders, I often received delayed or subpar solutions, leaving me to deal with issues like a malfunctioning water heater. * Billing & Fees: Even after making my rent payments on time, I was wrongfully charged fees with no clear explanation and getting them removed has been a hassle. * Management's Lack of Accountability: Instead of addressing tenant concerns professionally, management shrugs off complaints and fails to uphold their promises. Living here has been more of a headache than a home. If you're looking for quality living and fair treatment, this is NOT the place for you. There are far better options in the area where your time, money, and peace of mind will be respected.

    I've lived here for four years. Staff has always been friendly and helpful. My maintenance requests…read morehave, generally, been answered promptly. I've never had an issue with bugs. The gate does break and trash does pile up, but my unit has been clean, safe, and felt like home these last four years.

    Brookview Apartment Homes - Washer Dryer Connections

    Brookview Apartment Homes

    (2 reviews)

    Just want to say these places messed up my credit…read more.. You sign a lease that puts you at $875.00 a month and comes your third month and your rent is $975.00 and they say, "it's the new fees for water". I know that was not the case, so I pay $975.00, and for the next three months, my rent is now $1050.00. I still have not made it to my new year and my rent keeps going up. I did not get a chance to pay $875.00 a month as I agree to when I first moved in. Also, you are the exterminator, maintenance, and security. I so wish I never rented this place out. I would be living in a better place if I did not sign this lease With Brookview Apartments. If you move forward and sign their lease beware of getting bamboozled. Oh, one move thing if you are a single parent, the county of Douglas does not have or will help anyone that lives in Douglas county. Is means if you are needing rental assistants or utility assistants. you will not find it and the daycares are very expensive. The prices that are listed online are not the true price that you would pay. Just add on another $300.00 bucks and that is what you would pay. So if you move here Good Luck!!!!!!!!

    i have thought about doing this for about 2mths now, I had to ask myself.. "if this person is just…read moreignorant to providing customer service or just hates her job".The neighborhood, is quite. The apartments are very old, so dont go looking for "luxury". However, I will tell you i avoid the Leasing Office like a plague. Alana is a repugnant NON human being. She will rudely provide you instructions with a SMILE on her face. For Example, I had a question about my payments at the time of move-in. She sent me a welcome letter, I wanted to clarify the "payment/monies due". She responded to me by saying, "did you read my email". strike one! i let her know I did but I already gave yall a certain amount of money, She goes and looks at something then apologizes because she didnt realize i already made half of the payment. Had she listened to her customer, all that could've been avoiding. People who write in the comments that she is an angel, obviously dont know when someone is being condescending, her hidden talent is that she can tell you to F*#^K Off with a smile on her face. I am currently locked out of the system they use to make payments on rent, I called and got Alana and immediately knew, i was not gonna get anywhere. I let her know that I cannot get through the conservice to pay my rent, I used it once but cant get back in... I called multiple times, the hold time has exceeded 45mins, EACH TIME She cuts me off says, " we have a new system, are you using that"... ARE YOU LISTENING TO YOUR CUSTOMER? I stated that I used it before. She is soooo thirsty to tell me , "I cant help you" she not even listening to the call. Long story short, She repeated her self 4 times, without letting me get in a sentence of what my concerns are. Then brushed me off to tell me to call them again. but if Im late on my rent, I bet yall have that information tho!! AS A CONSUMER, living on YOUR property; AS ASSISTANT MANAGER, you are supposed to assist your tenant, with making payments, even if it requires you to reach out to someone via email..THEN DO IT! there is NO WAY that this "rent paying" service is SO THIRD PARTY that you cant SPEAK TO ANYONE on behalf of YOUR TENANT. as a member of management, it is UNACCEPTABLE for the words "I cant help you" to leave your mouth. Alana you need to check your self, "SIS". Other then the devil in the leasing office, I love living here!

    Ten68 West - apartments - Updated May 2026

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