If I could leave zero star I would. If you're considering moving into Halston Harris Bridge, I…read morestrongly advise you to think twice before signing a lease. My experience here has been nothing short of frustrating, and I feel compelled to warn potential residents about the lack of professionalism, poor management, and overall neglect from this complex. * Move-in Issues: Despite securing my unit in advance, I was given an apartment that was in poor condition old, rusted, and cracked. Management failed to address these concerns properly. * Unresponsive Maintenance: When submitting work orders, I often received delayed or subpar solutions, leaving me to deal with issues like a malfunctioning water heater. * Billing & Fees: Even after making my rent payments on time, I was wrongfully charged fees with no clear explanation and getting them removed has been a hassle. * Management's Lack of Accountability: Instead of addressing tenant concerns professionally, management shrugs off complaints and fails to uphold their promises. Living here has been more of a headache than a home. If you're looking for quality living and fair treatment, this is NOT the place for you. There are far better options in the area where your time, money, and peace of mind will be respected.

I've lived here for four years. Staff has always been friendly and helpful. My maintenance requests…read morehave, generally, been answered promptly. I've never had an issue with bugs. The gate does break and trash does pile up, but my unit has been clean, safe, and felt like home these last four years.

Mildew, Mold and Roaches. Horrible place to live. German…read moreroaches, is a start. Broken stoves, broken ac units, stained walls and old food practicals in the kitchen is the second. Not to mention the price increase. These apartments are worth 800-875$ max. Management only did remolding on the surface level. For the 1k+, go rent a house. There's a ton of properties renting at that or even lower in paulding.

I wish i could give this NO STARS. Have been here almost 3 years and have had plumbing issues…read morenonstop. Maintenance doesn't do shit, but come out here and put a bandaid on the issue. Our apartment ceiling was leaking from the appliances, all the way into the guest bathroom, and still no one has come here to fix anything. The audacity of the LACK OF HELP. They expected us to clean up behind this mess, when this is NOT OUR FAULT!!! I have contacted office management Sheryl multiple times and she never remembers anything, I'm starting to think she suffers from memory loss. I have even contacted their so called regional manager, and still have not heard from anyone. THEY DONT CARE, THEY JUST WANT MONEY. I would much rather be somewhere, that they appreciate our business. I should've known something was up when i saw all of the good people like Candace, who worked in the office, leaving. I'm telling everyone RUN THE OTHER WAY.

Enjoying my living experience it is so clean and staff is really nice. looking forward to renewing…read moreand attending more resident events.

Beautiful new property being built in Powder Springs. Spacious cozy units, quiet neighborhood next…read moreto downtown Powder Springs.

Lived there for a couple of months and started noticing mold in the kitchen, we called maintenance…read moreand they came and checked it out and blamed it on us for the water leaking upstairs, so maintenance came back to check our bathrooms for leaks, everything was fine. Meanwhile the mold in the kitchen was getting worse. They keep saying they were going to have a professional come and clean it but at this point they were going to have to tear down the whole wall. Turns out the neighbors also have had mold problems that were never fixed so we moved out after 3 months arguing with them.

Very safe, nice well maintain apartments. Rich and Wendy do an excellent job in keeping the complex…read moresafe making it a swonderful place to live

Just want to say these places messed up my credit…read more.. You sign a lease that puts you at $875.00 a month and comes your third month and your rent is $975.00 and they say, "it's the new fees for water". I know that was not the case, so I pay $975.00, and for the next three months, my rent is now $1050.00. I still have not made it to my new year and my rent keeps going up. I did not get a chance to pay $875.00 a month as I agree to when I first moved in. Also, you are the exterminator, maintenance, and security. I so wish I never rented this place out. I would be living in a better place if I did not sign this lease With Brookview Apartments. If you move forward and sign their lease beware of getting bamboozled. Oh, one move thing if you are a single parent, the county of Douglas does not have or will help anyone that lives in Douglas county. Is means if you are needing rental assistants or utility assistants. you will not find it and the daycares are very expensive. The prices that are listed online are not the true price that you would pay. Just add on another $300.00 bucks and that is what you would pay. So if you move here Good Luck!!!!!!!!

i have thought about doing this for about 2mths now, I had to ask myself.. "if this person is just…read moreignorant to providing customer service or just hates her job".The neighborhood, is quite. The apartments are very old, so dont go looking for "luxury". However, I will tell you i avoid the Leasing Office like a plague. Alana is a repugnant NON human being. She will rudely provide you instructions with a SMILE on her face. For Example, I had a question about my payments at the time of move-in. She sent me a welcome letter, I wanted to clarify the "payment/monies due". She responded to me by saying, "did you read my email". strike one! i let her know I did but I already gave yall a certain amount of money, She goes and looks at something then apologizes because she didnt realize i already made half of the payment. Had she listened to her customer, all that could've been avoiding. People who write in the comments that she is an angel, obviously dont know when someone is being condescending, her hidden talent is that she can tell you to F*#^K Off with a smile on her face. I am currently locked out of the system they use to make payments on rent, I called and got Alana and immediately knew, i was not gonna get anywhere. I let her know that I cannot get through the conservice to pay my rent, I used it once but cant get back in... I called multiple times, the hold time has exceeded 45mins, EACH TIME She cuts me off says, " we have a new system, are you using that"... ARE YOU LISTENING TO YOUR CUSTOMER? I stated that I used it before. She is soooo thirsty to tell me , "I cant help you" she not even listening to the call. Long story short, She repeated her self 4 times, without letting me get in a sentence of what my concerns are. Then brushed me off to tell me to call them again. but if Im late on my rent, I bet yall have that information tho!! AS A CONSUMER, living on YOUR property; AS ASSISTANT MANAGER, you are supposed to assist your tenant, with making payments, even if it requires you to reach out to someone via email..THEN DO IT! there is NO WAY that this "rent paying" service is SO THIRD PARTY that you cant SPEAK TO ANYONE on behalf of YOUR TENANT. as a member of management, it is UNACCEPTABLE for the words "I cant help you" to leave your mouth. Alana you need to check your self, "SIS". Other then the devil in the leasing office, I love living here!

It A GREAT place to live. I have been here 10 yrs. And I LOVE IT!!! The staff is friendly,…read morehelpful, efficient and very personable. The grounds and common areas are always clean and organized. It very quiet and respectful. They have an array of activities to participate in, should you choose. If you choose not to participate, that's fine too. LIFE IS GOOD HERE.

This is probably the worst place we have ever lived. The parking is awful and you have, depending…read moreon where you live, a very long walk to your apartment. This place is supposed to be for the elderly. But it is not conducive for elderly. The fire alarm could go off at any time day or night and it wakes the whole community up and you have to leave your apartment and go outside rain, shine, sleet, or snow. Then after you go out 99% of the time they are false alarms. In my opinion it is just not worth living there. If you are on the waiting list, don't bother, you are setting yourself up for a big disappointment and it really is not worth it. Just some friendly advice. Please listen.

Looking forward to another year here.this is a great place to call home.the apartments are very…read morenice, the grounds are well maintained, and the maintenance guys are the best

This has been a difficult move for me, moving from a large 3/2 house to a two bedroom apartment…read morebecause of my health. Everyone at Avana has been EXTREMELY helpful and have done everything possible to make this move go as smooth as possible for me. I've all ready met several of my new neighbors and they have made me feel very welcomed.