It's a great place with Great staff that will listen to your suggestions and implement them, They…read morehave the only dance floor in town and the atmosphere is fun and casual

The best country bar in town - friendly staff - great atmosphere!read more

Would not let us request a song because we are short. So frigged. DQ was simply rude. Tried to…read moreapologize and wouldn't allow it.

Very disappointing. We arrived before 6:00 p.m., explained we had a 7:30 concert, and were assured…read morethere was plenty of time. After repeated check-ins until 7:20, our food never arrived. We left after paying for our drinks, only to be criticized by waitress for not waiting longer.

it was a a 28 degree day, so I sat outside. I didn't think I would be there long, just stopping for…read morea quick lunch. The shaded tables were taken, so I sat with my back to the sun, after all this won't take long, right? After some time, I was offered a menu and the server took my order. I received my water and drink quite quickly, and then the servers went back inside. When they did reappear, I was told that my food should be out soon. It wasn't. When my food finally arrived, I asked for another drink. I was having a Long Island Iced Tea, and the young man brought me an ordinary iced tea. When I mentioned it to yet again a new server, he assured me that no one had changed anything about my drink. I explained that he brought me the wrong drink, which he finally understood. I guess to sum up, I spent an hour baking in the sun, while the servers took little breaks in the air conditioned restaurant. Their food while good, is expensive, and their service is slow. They didn't even bring the machine out to my table so I could pay. I waited long enough, that I finally went inside to pay. I won't be back.

We love sitting up at the high tables by the windows so can look out and watch the world go by. We…read morereally like the ambience and decor here. Blackened Cowboy Chicken Salad is my go to every single time, add avocado. Always hits the spot, delicious. Hubby always gets the potato crusted cod bowl. Also love the white Prosecco sangria. Service is always very good here. One of our go to places because it's consistently a great experience.

Had the nachos. Not impressed. Not much cheese, chips on the burnt side. Guac was good, pico was…read moregood, service was excellent. Not sure if I will go back.

We went to the Thirsty Bear in Waterton, Canada for lunch today at our tour director's suggestion…read more It was fantastic! Hunter was our waitress. She did just the right amount of checking back. There when we needed her but never intrusive. The menu was very creative. One in our party had bison stew. Since it's near buffalo jump UNESCO site, really appropriate. Two had a gourmet hotdog. I had Cauliflower tacos. I am going to try to figure out how to make them when I get home. They were delicious! We are so happy we stopped there. We highly recommend them!

Your response is interesting because, while trying to defend your staff, you've actually confirmed…read moreseveral of the concerns I raised. You say there was "one comment," but conveniently never explain what that comment was. If it was completely innocent, why not simply tell me what was said? You say the staff were "just giggling" about things that happened during their shift. Conveniently, that is also exactly what the employees involved told you after the fact. I was the customer sitting there watching and hearing what happened. I don't think asking the people involved to explain their own behavior constitutes an unbiased investigation. Then there is the line, "I am so sorry if you perceived it differently." That is not an apology for what happened. That's an apology for how you think I interpreted it. There is a pretty significant difference. And perhaps the most revealing sentence in your entire response is: "The cook should have never been out front in the first place." Exactly. So why was he? Why was a cook interacting with customers, making comments about my appearance, participating in the situation, and then disappearing back into the kitchen -- only for management afterward to acknowledge that he shouldn't have been out front in the first place? You also felt the need to explain that the owner and operations manager are South Asian and that your staff is diverse. I'm not sure what you thought that proved. The ethnicity of your ownership and employees has absolutely nothing to do with whether an individual employee behaved inappropriately toward a customer. I was describing a specific incident, not conducting an ethnic census of your workplace. And let's be clear: I never said every employee in your restaurant is racist. I described what happened to me and why it made me uncomfortable. Trying to defend the restaurant by pointing to the ethnicity of other employees doesn't answer what actually happened. The most disappointing part is that I actually gave your restaurant credit where it was deserved. I said the food was good. I said the service was good. I specifically said the manager handled the situation well. I could have simply destroyed the entire restaurant in my review, but I didn't, because that wouldn't have been fair. What wasn't fair was having to sit there wondering why employees were laughing, hearing a comment about my appearance, watching the person involved retreat into the kitchen, and then being told afterward that it was all just something I "perceived differently." If your response was supposed to make the situation disappear, it didn't. It actually leaves me with more questions: What exactly was the "one comment"? Why was the cook out front if he "should have never been out front"? And why is management asking the people involved to explain away their own behavior instead of simply acknowledging that, from a customer's perspective, the situation was completely inappropriate? You invited me to contact the owner or manager, and I'm willing to do that. But if we're going to have that conversation, I'd prefer an honest discussion about what happened rather than another carefully worded explanation about how I supposedly perceived it.

With in walking distance from our hotel. While traveling to Banff we stayed in Lethbridge for the…read morenight. This seems like a new area with lots of hotels and other business. We had a wonderful server tonight. I ordered the feta salad and had chicken added. Was very tasty. It had greens, feta cheese, cranberries, candied walnuts and the added chicken. My husband had a dark beer and bacon cheeseburger with fries and gravy, don't cha know we're in Canada! We had a nice dinner

We have arrived to the hotel late and found on Google Maps that this restaurant is close by and…read moreopens later than other restaurants. We got a few things for to go and when I arrived to pick up the food, I was told the food was almost ready so I just sat at the waiting area in the front and waited. The restaurant seemed nice and clean and has plenty of seating. The staff were friendly. For Prime Rib Dip with fries and truffle aioli sauce, the prime rib and the bun was alright. Some fries were pretty hard and not edible. Truffle aioli sauce was good. We just wish they had marked the dipping sauce on the container because we did not know what it was for until after the food was finished. AAA Alberta Beef Sirloin was done right as requested and flavor was there. We decided not to even dip with the jalapeños infused salt and chimichurri topping that comes with it because it would become too salty. The order comes with 2 sides. We got linguine and salad which were a bit smaller portions than we expected. Atlantic Salmon doesn't come with any sides. The salmon and the risotto were WAY TOO SALTY which was very disappointing because they both were the main thing of the dish. Not sure if all these problems were because we placed orders within the hour of the closing time and they were rushing to finish up. Anyway, for over $100, we don't think it was worth the money.

I've only had 2 experiences here in my life, and both of them left me disappointed. The first time…read moreI went was for the butter chicken night - I have to admit, it was really good butter chicken for a bar. We had a good time there and enjoyed ourselves right up until it was time to pay. the waitress decided to tell us about how much better their butter chicken was then the Mango Tree's, and how customers tell them all the time that its better, and apparently even Mango Tree's owners came in and were told by customers that they liked A&T's butter chicken better (a bit of a far fetched tale, and unprofessional). I went back last night because they were doing a comedy show and a friend of ours was one of the comedians. We were completely ignored for about 35 minutes at our table (I know it was busy, but the tables on either side of us were being served at least somewhat). We went to the bar and requested service to our table when she had a chance, and we were still ignored for about an hour following that, except for when she came up to us saying 'is this the table that ordered pineapple?' and we said no and she fled before we could request drinks. Our friends at a different table also got Thai bites that they didn't order served to them. I don't think I'll be returning.

I come here often, the staff is incredibly welcoming, and words can't describe the quality of the…read morefood. The lounge is very modern, and brings an uplifting mood, which my friends and family enjoy. I will definitely be coming back for more butter chicken and their other delicious foods (BURGERS)!! You must try Ales and Tales Lounge if you haven't already!!

A great atmosphere & friendly people. This is probably the best place for food in town. Everyone…read morehas always been very friendly at the bar & the food was good too. We are new to town & so we would go for wing Wednesday's and the wings were delicious! It's surprising how fast they pump out orders because almost every time we are there or drive past the place is plum full. Definitely recommend if you are in town & passing through!

Stopped in and had a quick dinner and was impressed with the staff and menu. The food was really…read moregood and fresh. The wife had wings and they were some of the best she has had (her words) I had the chicken Cesar salad and it was great. Not loud inside easy laid back atmosphere and very friendly and attentive staff. I would recommend this establishment with a two thumbs up .

First let's start off by saying this location looks clean and tidy and the atmosphere is…read moreinviting. However the food is low grade and does not taste good. Classic poutine was large. Consisted of Mccains crinkle fries microwaved with beige undescribable sauce. Low grade white cheese. Steak bites.. seemed boiled and tasteless. Dry ribs were unremarkable as was the dipping asian sauce. The beef bombs were the better of the bunch. Save your money and maybe try Firestone. Kewlesr thing about the place is that it has bowling alley.

Having a cool answering service doesn't make you guys awesome, unfortunately when i have to call 8x…read moreto make a reservation for someone to answer hopefully doesn't reflect on your service. Customer service is dealing with people, not dealing with online services.