We used Going Places Travel for a recent two-week trip to Europe from California, and let me assure…read moreyou that their 5-star rating is much-deserved. Our travel specialist was Laura--based out of northern California, I believe, which nonetheless didn't present any logistical difficulties for us down here in San Diego. Via a series of emails and phone calls over several days, Laura set up every facet of our trip to two countries and three cities after presenting us with multiple choices and price points: flights (outbound from LAX, inbound to San Diego), hotels, private car transport, etc. Because the trip was a last-minute getaway, our plans were somewhat fluid and dependent upon availability--and Laura didn't bat an eye when we suddenly switched our destination from Barcelona to London for the first week of the trip. Overall, Laura's work ethic in nailing down our logistics was Herculean, to say the least. We're looking forward to our next trip abroad in 2025, and will certainly use Going Places and Laura when we do.

We were so worried about doing a vacation in Cancun Mexico. We discussed this with Ken Darren and…read morehe explained where the issues are. He was very knowlegable and took our concerns seriously. The problems weren't where we were going. He suggested an excellent hotel, the Excarate Arte. We then got upgraded to the Hotel de Playa! The service was amazing and we had the best week ever! Thanks!

We booked our vacation of a lifetime through an agent associated with Cadence Travel. We did not…read moreexperience the so called as they advertise any "world class white glove care" for a very expensive trip. While on the cruise we heard from multiple people that their travel agent got them ship credits, free beverage package, and or there was a gift basket in their room. We received nothing and instead had an agent that even forgot to remind us that we had to book our own airline seats no assistance from travel agency or agent. This resulted in the worst seats we've ever had in our international travels. Nor did we receive any welcome gift or as We were celebrating a couple special occasions- birthday and retirement. Again as Cadence website purports "to take care of the Client". In addition, we were told several untrue things. One of those was having to check in for a river cruise by 3:00 p.m. costing us time to explore the originating city. All in all, the river cruise was a wonderful time but we absolutely gained nothing by using a travel agent and do not recommend this travel agency- Cadence Travel.

TBH, I'm not a customer, but a booking agent I know complained to me about an agent with Cadence. I…read moredon't know what's going on with this Steve guy, but he seems to not understand that when he's booking international travel, he needs to get passport information, destination locations, and actually make an effort to get all of the pertinent information from customers before booking a trip. Furthermore, he made his lack of adequate preparation the booking agent's problem, which I find completely unprofessional. If travel agencies are having difficulty competing with online travel options, then it would be a good idea to have a staff which exhibits exemplary professionalism. That means being courteous and patient with the people who are working with us.

I was working with a referred agent by the name of Ruth Diamond. I would highly advise you not to…read moreuse this company or her. She is very unprofessional and rude. I sent her my signed form to begin the process as well as a credit card for filing, and she told me she does not have time to book my honeymoon anymore. Now, she has my personal information, and she decided to back out after I sent her that information. The honeymoon is in December, and she told me on the phone that she has plenty of time. What a waste of time. Do not spend your time working with these people.

We just got back from a fabulous two-week tour of Italy, thanks to ProTravel! We Worked with…read moreElizabeth M. Basically, we told Elizabeth where we wanted to go, for how long, and what we were willing to spend on the trip, and then we asked her to just "take care of it." From the plane tickets to airport transfers to hotels to train tickets to rental cars, she booked it all, booked it WELL, and booked it under budget! We could not have been happier with the experience. We stayed in six different cities, with six different hotels, and with each new hotel, we were amazed that we were able to afford such places. Elizabeth explained it's all because ProTravel has access to wholesale booking rates. Believe me, it's a deal. A lot of the hotels we stayed in posted the room's rate right on the back of the room's door. But when we checked out, the rates we actually paid for some of the rooms were close to 50% off the advertised rate. Elizabeth checked in with us (via email/text) throughout our trip just to make sure everything was going well. We actually needed to change up some of our plans on short notice, and despite the time change, she was very responsive, and she quickly accommodated our requested change. ProTravel really took all the hassle out of planning this overseas trip. There's no way I would have been able to book the same trip on my own for this same price. And because ProTravel took all the stress out of the planning, we were able to enjoy this trip of a lifetime. I can't wait to start planning our next adventure with ProTravel & Elizabeth!

Extremely professional and excellent customer service from booking to completion of ride.read more

It was an absolute pleasure working with La Jolla Star Transportation - simple and straightforward…read more From inquiry call, to booking, to the conclusion of our tour, we received nothing less than excellent customer service. Diana was very easy to work with through the whole process, we dotted every i's and crossed every t's to ensure a wonderful Winter Wonderland City Tour for our group from La Marea Senior Living. Our driver, Luis Andres and our Tour Guide, Anne Marie were both warm and hospitable. Their care and enthusiasm truly made our tour unforgettable.

I had been planning a 60th birthday trip for Shelly and wanted to present her with a trip of a…read morelifetime. We had kicked around the idea of the Cook Islands and I figured this would be a great time to do it. Reached out to Wendy at Outdoor Travel Adventures for assistance and off we went. First class operation all the way. I gave her our budget and she offered up amazing options. We had the most wonderful vacation ever and all credit goes to Wendy for laying our plan an implementing it. Highly recommend Outdoor Travel if planning a vacation.

We found our travel consultant Wendy Eickhoff while visiting the Cook Islands website. So happy we…read moredid. From the initial discussion through the end of the trip Wendy made my wife and I feel like family. Our trip was planned 10 months in advance and Wendy was with us all along the way, right up until the week before departure advising us on currency and customs. We can't wait to return down to Polynesia after this perfect trip from beginning to end. Lodging, transportation and activities were customized for our preferences that made for a beautiful get a way.

The only ONLY review posted is from 2012 & frankly, the folks (Ken) who are operating here have not…read morebeen here since 2012. Ken is fantastic and my family has been using his expertise to book trips since 2007. Great ideas for great itineraries! Always responsive even in these pandemic times which are extremely challenging to the travel industry. Do not hesitate to contact Ken's group in La Jolla where he is now based. We started using him in Northern California. Ken earned our respect and loyalty. A+ & more!

Nightmare!! Never in my entire life of traveling (all over the world) have I ever had an experience…read morewith any other travel agency like I did with this one! It was nearly impossible to get a hold of my agent told she was always "out of the office", would have to call 3-4 each time and leave messages just to get a call back in the next couple of days, the agent changed my flight AND CHARGED my credit card WITHOUT MY PERMISSION because someone called and said they were my "boyfriend" ! So she made the changes, AND ran MY card (which was on file) without ever even contacting me about it! I only found out about it because I was checking my bank account online! NIGHTMARE!!!! Save yourself a lot of time and headache and choose a different travel agency!

It was a phenomenal experience working with Estee at Luxurist Travel. She is truly awesome, and has…read moresuch a fun, energetic personality! She doesn't just book trips for people like the typical travel agent. She truly gets to know and care about her clients to assist them in bringing their travel dreams to reality. There are only so many days in the year, and working with Estee is definitely worth it if you want to maximize your time on vacation!

From the owner: A boutique travel agency that specializes in you. With a select few VIP clients, I concentrate on…read moreknowing your interests and travel style so that I can plan a custom vacation you will love. I am honored to be recognized as one of Conde Naste Travel Magazine's Top Travel Specialists. I also have a bestselling book, "Your Travel Bucket List". As a Virtuoso Wanderlist Specialist, I can work with you on planning and buffering for long term travel goals, to turn your bucket list into a plan. I also personally call for every booking to make sure you receive VIP treatment and can offer special values and amenities you can't get with out a Virtuoso agent, such as room or cabin upgrades, food and spa credits, free breakfasts, early check in/ late check out and extra amenities.

Have done 4 tours: Scotland, Amalfi, Tuscany, and Iceland. All phenomenal. Iceland was a more…read moreadventurous & rigorous trip so don't go expecting to lounge around! Loved all the guides. Highly recommend. Will be going to Sicily with Classic Journeys this Fall!:)

I recently returned from my third Classic Journey, this time to Cuba. It was an amazing and unique…read moreexperience. Havana, the art, the music and most of all the people were incredible. Our guides, Audrey and Jesus, are a big part of the hat made this trip so special. Thanks!

We do not recommend Chayet Travel. After spending a lot of money for transportation…read more(airlines & trains). This travel agent put us in the wrong area without any checking. We arrived at our destination and was told that this is not the area we wanted to see. They will not respond to our explanation of what they did. They took our money and they will not acknowledge refunding. France is not around the corner from California and at our senior age it is not something we could do so easily. Even if she did not want to refund anything, we would have been happy to hear her admit they made some grave mistakes on this trip. The owner of this agency left town and left it in the hands of an inexperienced young lady who no idea how to do this trip.