I stayed at The Cullen Melbourne - Art Series expecting true 5-star standards, but was deeply…read moredisappointed. On my third night, I found cockroaches in my room ,one on the bed and another on the wall. I have related videos as proof. When I reported it, staff acted like nothing had happened and even room service wasn't informed. Their solution was to move me to Room 217, but with no soundproofing, the noise from passing trains made it impossible to sleep. For such unhygienic conditions, the hotel only offered a one-night refund. This is unacceptable and does not reflect the protocols or service expected from a 5-star property.

I've really tried to like this hotel. I've stayed here twice now in the last few months. My first…read morestay was for 10 days. This current stay is only for 4 nights. During my first stay, I ended up booking what was sold as a two bedroom room. It turned out to be a room that was just divided by curtains. It was also a a room facing commercial Rd which also happens to be the home to a thumping night club that went all night for numerous nights. I couldn't sleep! I was told there was nothing they could do for me and they couldn't give me an alternative room. Suck it up buttercup! On this stay I checked in on a Saturday and immediately reported that my TV doesn't work. Nothing was done to fix it. Tonight (Monday) I wanted to watch the final day of the ashes cricket. I got to my room hoping they'd finally fixed my tv. Nope, they couldn't give a sh1t it seems. I had to go down to reception to plead for them to fix it, because the phone system doesn't work either. Rose on reception basically said, Yeah...... I know, other people have complained as well. I said ok, but fix it. Rose said, nah, theirs nothing I can do, not my responsibility. That's it! Nada, who cares, it's done, thanks for staying. This place is just poorly run. Don't stay here! Spend your money somewhere that they care and deserve your hard earned.

Brand spanking new in South Yarra this hotel wasn't even built when I as in Melbourne in Easter…read more2013. Great location being a 1 minute walk from South Yarra Train Station and tram stop. Walking distance from Punt Road and Chapel Street and a nice 1.5km walk to the MCG on a fine day. It is surrounded by awesome food choices many with take away options. There are two IGA's within close proximity one 24hr and one open until 11.00pm. The apartments are fresh clean and airy - the one I stayed in had a great view of Toorak Road. The beds were super comfortable and there were good heating options.A small kitchen is included and you could easily make a meal given the stove tops. There was also a washing machine and dryer in the apartment which was super useful. Staff were very obliging and friendly at all times of the day and reception is open until 10.00pm which is handy. There is also a room service option available. Units were serviced everyday and I didn't have a complaint at all with the accommodation. Look out for the room specials I paid $99.00 a night which was amazing value given the quality of the accommodation. Will definitely stay here again on my return to Melbourne.

This is a new hotel that's awesome! I would highly recommend staying here. I had a 2 bedroom…read moreapartment on the 32nd floor. The view was amazing, the rooms clean and very spacious. There were 2 bedrooms, 2 bathrooms, a living / kitchen area and a balcony. There are people who live on site too. So, your room key will only get you to the floor you are staying on. Also, has a 7-Eleven across the road which is super convenient and has a large range of snacks, meals and things you may have forgotten to pack. Southbank restaurants are only a few minutes walk away as well. The only down side was only having 30 minutes of free internet for the day. But overall, I love it!

Fantastic location! Stayed here for 14 days and enjoyed our stay. Our one bedroom was just perfect…read morefor our longer stay in Melbourne. It's equipped with kitchen, dishwasher, washer dryer. Newer appliances. Water pressure was high. Heat or Air conditioning works well. Good helpful staff. Everything's just within walking distance. Not too far from Crown Casino. Was able to watch the final games for Toronto Raptors live at Sports Bar. Glad we didn't miss the championship! Highly recommended place!

Stay in a Art Series Hotel. Check. Now to collect them all. Like Pokemon. Okay, maybe not Pokemon…read morethat would be child-like, but my first experience at an Art Series hotel was so pleasant and without fuss [insert many more adjectives here that sing this hotel's praises] that I'll be sure to complete the set with stays at the Cullen and Blackman post haste. From the ever helpful concierge to the ghost chairs in the room and more, there was not one thing I could fault about my stay here. Even being in a conference on their 9th floor felt more like a holiday (with wrap around city views) than a 'work-thing'. Best of all some of Melbourne's best eats and drinks are mere stone's throw from you. *cough* Two Birds, One Stone *cough*.

Buyer BEWARE. The Laundry was broken. The gym was closed. Two out of three elevators were broken…read more They made wake up calls to rooms that didn't request them. They enter your room unannounced and without apology. Do not expect to use your devices, as The wifi IS HORRIBLE, (blocks the majority of websites from being viewed). The people were nice. Buyer Beware.

The Langham Melbourne was a welcoming, beautiful and hospitable hotel. Truly an elegant oasis and…read morefelt as if you were in London. While the check in workers were less than attentive, the stunning hotel, amenities and clean, beautiful rooms made up for it. The Langham was conveniently located just by the main bridge, that takes you into the main city just outside of china town. It was the perfect spot for walking and exploring the city. The star of the show here was the breakfast. The made to order egg bar was delicious and the fresh waffles and pancakes, avocado bar, fresh juices and perfectly cut and displayed fruit were delectable. The Langham priorities health, and the breakfast showed just that. Of course, you can enjoy sweets, a chocolate tower, and ice cream at breakfast, too! Waters were regularly available and the house keepers were so detailed and attentive. The spa and spa decks were beautiful, too.

Absolutely beautiful hotel. Came for afternoon high tea and left with beautiful memories. The hotel…read moreis gorgeous walking in, and the high tea was upstairs next to the dining area. There was a vast assortment of tea to select from and the tiers of food was delicious and all locally sourced by the chefs. It was wonderful experience in Melbourne and I would highly recommend to anyone considering going!

I like Quest. Great prices, good locations, nice modern rooms…read more Quest Prahran is a relatively new place. With a four star rating, the rooms are big, modern and clean. There is lots of light in the rooms (but nice thick curtains means a good nights sleep). The staff here are really good. Always happy to help or answer questions. They will also usually match the prices shown on sites such as Wotif, which means you can save on the booking fee.

From the owner: Quest Serviced Apartments - Over 100 Locations Throughout Australasia.read more

Alright this place is pretty fun! First time being here it was a cold, winters night and the inside…read morewas pretty drab with vibe of an old hotel. So nothing too special at all. My last visit; however, was a beautiful day and their outdoor seating area was like walking into a tropical beach party! Tiki huts, bamboo bar, colorful chairs and loud party music all came together for a vibrant, exciting beach party feel (with no beach). They have a decent selection of beer on draft - Furphy's is always a good choice, cider available and a few pale ale choices. $5 pots & $10 pints. The bar staff were all very friendly too! If you're hungry for a heavy snack, go for the cheese chips (crinkled fried) with gravy on the side. Yum!

Like me, if you have ever driven down Dandenong road and seen a line of pink elephants walking on…read moretop of a green building and thought to yourself, I should not be driving at the moment, think again, it's real and worth looking at the map on how to find access to this mysterious place. Anytime of the year when you walk outside into their courtyard you get the feeling like you are on holiday at club med. There is bamboo everywhere and a little shack that serves alcoholic beverages all night. If you get there before the kitchen closes you are also in for a treat as the pub food that finds its way to your table will leave you very satisfied.

Four of us stayed here overnight, with a double bed and bunks for $100. The room was clean the…read morelinen crisp, the towels super fluffy and soft. So much better than we expected for the price. The room was quiet and had a bathroom with shower. Would stay there again for sure.