The owner of this company is the biggest cheater ever. Do not do business with him - you will get…read moreripped off. Our air unit went out and we called him for an estimate - he came out and made suggestions and we agreed and he "fixed" it. But he didn't fix it - he said "oh, well you are going to have to get a whole new unit" so I paid for unnecessary repairs before having to replace the whole unit. Our second opinion guy said that just by looking at our unit he could tell it needed replaced (I did not tell him what the first guy did or said) because there was "green slime" and that was an industry known problem that could not be repaired. Then I told him what happened with Mr. Cox -- he was shocked that someone would take such advantage of a customer. When we told Mr. Cox that we would not be using him for the repair of the unit he tried adding a bunch more charges to our bill for "reimbursement" and upon further investigation he was attempting to charge us for things he never paid for (shipping was free for him and delivery, I called the main place in lexington to confirm and even had them sign a paper) all in all -- he is a real a**hole.

We had a warranty install about 1.5 years ago, Climate solutions were Lennox dealers then and that…read moreis the unit we got. Well 1.5 years later the compressor went out and guess what, the part is covered but not the labor now. We just got hit with a $700.00 electric bill and we tried for two days to get Climate solutions to return our call. When they finally answered our call they informed us it would be a $150.00 service call. Every time we have dealt with whoever answers their service calls, they have been very rude. I would recommend you look elsewhere for someone to install or service your unit.

I called 8/27/18 to get a new system installed. Bradley and Zack came the same day. They were…read morevery friendly and knowledgeable and gave us a written rough estimate. They said they talked to the boss and he would call back the next day. Here it is a week later and they still haven't called. Apparently they don't want or need the business. Thanks Bradley and Zack for at least doing your job, your boss should be as professional.

From the owner: Comfort Air Heating & Cooling, Inc. is dedicated to providing the best possible comfort solution…read morefor your home or business. You can count on us to provide you with a system and solution that fits your unique needs and since we have installed many systems in this area, we have earned a reputation for doing the job right the first time.