I did enjoy my care throughout my pregnancy here. All my appointments went well and I have nooo…read morecomplaints about dr Thompson she's amazing, I really really wish she was the person on call for my birth. She's very thorough with care and answers all your questions kindly. I took away two starts because of Dr. Lebo. She's always in a rush. I had her for probably two appointments total during pregnancy. But unfortunately she was the person on call for my delivery at Loma Linda. When I found out that day there was immediately a pit in my stomach I had low expectations already because of the appointments I had with her. she's very stand off ish and she rushes you in and out of the office. So I could only assume that she'd do the same with my birth. My baby was crowning so they made me wait 10minutes for her to come. They had me stop pushing even though I was in pain. Then when she did come I assumed I would get to push... no.. she told me to push and the first push she literally put her hands inside me grabbed my baby and pulled him out with NO warning. Everyone in the room was shocked (my mother and husband) and I was also appalled by this. Because there was no medical emergency for this. I thought when you give birth you catch the baby.. not pull him out. And as I assumed, she was in and out of the room, little words , exactly what I expected out of her. My baby was perfect and healthy so I didn't let that moment outshine such a perfect day. I had a healthy first pregnancy and no complications. Front office is great, and some other ob's here are also good. I just don't like the on call portion of this office.

We have Dr. Kevin Carnevale for our OB and he did everything to stick with our birth plan. He was…read morepatient with my husband and ,I and showed genuine care of myself and baby. Dr. Carnevale took great consideration of the type of birth I wanted and was gentle in explaining the potential complications I was having. He allowed time for my husband and I to make informed decisions without being rushed or pushed into anything. Excellent bedside manner. I am incredibly grateful to have a positive birth experience, to have a doctor who showed up for us, and a happy and healthy baby. Dr. Carnevale was phenomenal and we're forever grateful to have had him to take care of myself and baby.

I'm giving this office three stars only because the doctor and back-office nurse were polite,…read morecaring, and very helpful. Unfortunately, the front office experience was the complete opposite. The receptionist, Ashley, was rude and did not listen, repeatedly giving the same response despite me explaining what the physician had instructed. She seemed set on her own narrative and would not acknowledge what was being said. It took another receptionist, Aimee, stepping in for the issue to be resolved and for me to finally receive correct information. I am giving this office three stars only because the doctor and back-office nurse were polite, caring, and very helpful. Unfortunately, the front office experience was extremely poor. The receptionist, Ashley, was rude, had a very sharp tone, and never made eye contact, which is unprofessional and unacceptable in a medical setting. She did not listen and repeatedly gave the same response despite me explaining what the physician had instructed, appearing set on her own narrative. It took another receptionist, Aimee, stepping in for the issue to finally be resolved and for me to receive accurate information. I also witnessed Ashley interrupt another patient and contradict what their doctor had approved regarding paperwork. Front office staff should never overrule or dismiss a physician's instructions. Stronger customer service and professionalism are needed.

This place needs some serious looking into on their staff. The front desk girls are rude as hell…read moreand so is the nurse in the back. I had common concerns and questions about the reviews this place has and the nurse made me feel nothing but uncomfortable and tried to make me feel stupid for the way I was feeling. Not allowing a guest to come back with you or even sit in the waiting room is weird and sketchy if you ask me. They talk about patients through the thin walls and don't treat us with decency or respect. Once again this place needs some looking into.

From finding out I was pregnant and being in their care throughout my entire pregnancy I felt so…read moretaken care of. Dr. Chiodi and Dr. Tran are the sweetest loving and caring doctors ever. I mean that. Having them be my doctors throughout my pregnancy and delivering my baby via c-section was a great experience. They always cared about how I was doing, seeing them day 1 & 2 post birth was also nice because you know they want to make sure you're doing well. Their staff is also sweet and supportive! Huge shout out to the girls in this office. I promise you, if you're looking for an OBGYN do not hesitate to check them out. 10/10 experience for me.

This has been an absolute horrific experience…read more I've faxed and emailed and called requesting my medical records be sent to me. No response. Since you replied promptly to my previous yelp review, I'm attempting to make contact on here. Please, I need my records. I am currently 37 weeks pregnant. The only office willing to accept a 37 week pregnant new client, Riverside medical clinic Murrieta, is unable to see me until January 21, 2026, at which point I will be over 39 weeks pregnant. Additionally, the baby has been measuring over two weeks ahead, which raises concern about delaying prenatal care until that date. I do not feel comfortable or medically supported with this gap in care so late in pregnancy. I also need to clarify the reason Las Brisas cited for termination of care. I was informed that this decision was based on the belief that I went over two months without prenatal care. This is inaccurate. On November 25, 2025, I attended a fetal assessment appointment that was ordered and referred by Las Brisas OB/GYN as part of my prenatal care. During that assessment, I was advised that the baby was measuring over two weeks ahead, and a size-based due date of January 14, 2026 was discussed. This evaluation was conducted pursuant to your office's referral and was part of my ongoing prenatal management. Given these facts, I believe my prenatal care was terminated based on an incorrect understanding of my continuity of care. I am requesting an appointment to be seen prior to January 21, 2026 to ensure appropriate and continuous prenatal care at this late stage of pregnancy. Without timely outpatient prenatal care, my only remaining option would be to present to the hospital's Labor & Delivery department for evaluation and monitoring, which I would prefer to avoid if continuity of care can be reasonably maintained. Given the urgency at this stage of pregnancy, I respectfully request prompt assistance in resolving this matter. At the very least please reply to my multiple requests for my medical records to be released.

I feel incredibly lucky to have found Dr. Shehata! After a complicated hysterectomy left me…read morestruggling emotionally and physically with surgical menopause, I was a "hot mess," literally! My journey after a complicated hysterectomy was incredibly challenging, both emotionally and physically. Finding Dr. Shehata was truly a turning point and the answer to my prayers. While my surgeon at UCSD was fantastic, I needed someone with expertise in the hormonal aftermath. Dr. Shehata was exactly who I needed. From my first appointment, her kindness, patience, and extensive knowledge were evident. She listened intently to my concerns about surgical menopause and together we developed a plan that has significantly improved my quality of life. I especially appreciate her understanding of hormone therapy, including bioidentical options, which made a huge difference for me when traditional estrogen didn't work.I was so pleased to discover the range of services offered beyond standard OB/GYN care, including specialized hormone therapy (including bioidentical options, which was a game-changer for me after struggling with traditional estrogen), hormone testing, and even aesthetic services for pelvic floor and sexual function. It's also wonderful that her practice offers a variety of services, making it a convenient "one-stop shop" for all your ob/gyno needs. I've been so impressed with Dr. Shehata's care that I've enthusiastically recommended her to many others, all of whom have been equally delighted. If you're seeking an exceptional OB/GYN for routine needs or desperately need someone to help you feel like yourself again, Dr. Shehata won't disappoint. She truly cares and has the expertise to help with both basic and complex needs, especially hormone-related issues. Her recent expansion is a testament to her dedication to her patients. She's a true diamond and a source of immense hope! I am eternally grateful for her and her amazing staff. "Dr. Shehata was a breath of fresh air - kind, patient, and extremely knowledgeable"

UPDATE: FIND ANOTHER OB IF YOU ARENT PREGNANT & TRYING…read more They have moved to a different location. Prior to that I was told I needed a new auth & they would request it on my behalf. Never heard from them but I figured it was lost in the move so I contacted my doctor after abt 3-4 months of waiting (I'm very patient) and I got a new auth because I had a positive experience with the NP (Carmen) I had so much so I gave Dr. Shehata kudos too thinking she must've trained her well. Well I got the auth and for my appointment I showed up 30 mins early. Giving myself and hour and a half to be in office to pick up my kid on time. My appointment came and went and I was still waiting. They got me in a room 30 mins after my appointment time. I'm very low maintenance so I told Dr. Shehata what I know works for my PCOS etc. she co-signed. My appt was abt 5 mins but not an issue. The issue is she wrote my visit note saying we discussed so many things and that I agreed to pay out of pocket and we never discussed any of what was noted. She gave me a plan for lab work and the order wasn't given to me (since I had to go fast due to them running late) nor did they send it to the lab. A time sensitive lab. I had to call and get the order myself but even that was a fight at first. Then whenever you send a message to the MA and they call you back they call like you're in the way and everything is a rush. I called and asked a question abt the medication they put me on and flat out was told "It's not working you need to call your primary to see a fertility specialists" and they ghosted me afterwards. Literally. Maybe their focal point is aesthetics now or maybe it's because I'm not currently pregnant but these ppl did not want to take care of me at all. They made me feel like I was bothering them and a burden every time I needed something. You cannot have a provider you can't reach when you need things ordered/done esp time sensitive like fertility. I have a new OB and it's a breath of fresh air. Maybe my experience would've been good had I still been able to see the NP they had but I expected so much from Dr. Shehata. The way they treated me is a disservice to all PCOS patients. The doctor I have now went through the same process I explained worked for conceiving my son, confirmed I'm responding to medication and that I do NOT need to see a fertility specialist.

Hands-down, absolutely the most amazing Dr I've ever had in my life. He has delivered two of my…read morechildren and now my daughter is seeing him as well. He is the most gentle, caring doctor that listens to your needs. He doesn't rush you. The office staff is amazing. I have referred so many of my friends to him and they have been so pleased with him. I had my surgery this year with him and it was phenomenal. I can't say enough about him. Thank you Dr. Yang for being such an outstanding amazing doctor and human being.

Dr Yang is the best doctor I have ever been to. He is so caring, positive, encouraging and sweet,…read moreit is impossible not to love him. I'm pregnant for the first time and he always makes sure all my questions have been answered and I feel assured. He tends to run behind, but it is because of his personable care for his patients (and the office double booking) and I don't mind waiting for him,knowing I will get excellent care myself. He explains everything well, prefers healthy nutrition over vitamin supplements but doesn't push any opinions either.

I saw PA Stephanie Francis and she was amazing. I loved her communication was top notch and her…read moreknowledge was comforting. I highly recommend her and will be back.

When I first went to this office in 2018, Karmen Jones literally saved my life. She was amazing,…read moreknowledgeable and actually listened to my issues, understood my issues and was ready to HELP me. She ordered genetic testing (due to my familial history) and... she fixed me (without going into any details) she game me my life back. Fast forward to August 2024, Karmen is no longer at Trinity () and I am scheduled with Dr Stephanie Francis. Okay, no biggie... I begin telling her that my mom had uterine cancer so I won't take any hormones and she interjects telling me "No! She had cervical cancer caused by untreated hpv and that spread to her uterus!" Um NO, I know what she had, I was there when she had her emergency hysterectomy. That just did not sit well with me. She wasn't my mother's Dr, she doesn't know the specifics but she ASSUMED. She also suggested that I only come in for an exam every 3-5 years. All of this after KNOWING I have a family history of uterine cancer and genetic testing that shows other mutations related to Gastro and reproductive cancers. I'm not surprised seeing these other comments about her. If you choose to go here maybe choose on of the other providers.

I really don't understand how there are negative reviews. I've going to this office for almost 4…read moreyears now and I will not go anywhere else. I am currently seeing this office because I am pregnant and giving birth soon. All of the doctors care deeply, and so do the nurses and the front staff. My first pregnancy with them, I had high bp and had to go to the hospital at 32 1/2 weeks- stayed there until 34 weeks and had to be induced. We had our baby girl early and she was in the NICU for 11 days (shout out to Radys- they are heaven sent as well!!!). Anywaysssss- I mainly see Dr. Todd but would see the other doctors and midwives as well- including Dr. Neil, and the midwives Alyssa, Kari, and Tonya (she delivered the last bat I had!). They are attentive, kind, professional, and they also like to make you feel less stressed by being goofy and joking around a little. It really does help- at least someone like me who needs to chill out. Just recently I had an appointment where I thought I I was going to have to go to the hospital again like last time. I was seeing Dr. Neal that day and he was very reassuring, relaxed, and he told me what next steps to take, and that I was going to be fine. Turns out I didn't need to go to the hospital, I'm still very healthy and so is baby, and we are pushing almost 36 weeks now! That day I had some PTSD and left crying hysterically because of past trauma (not because of them), and when I returned, they were so kind and loving and wanting to make sure I was okay. I was so embarrassed about it, but they were understanding and helped me. :) i wanted to thank Dr. Neal- if he hadn't been how he was that day, I would have gone home so stressed! I love this office, and if weren't for how they handle things and treat patients, my anxiety would be so so bad. I'm very thankful for them. Pregnancy can be SO HARD AND SCARY, but they help take the stress off and they know what they're doing and how to take care of you. They take it seriously while also making sure that momma is fine in the process :)

This office is cold and impersonal. It isn't a goal to…read moretriage patients so be prepared to wait regardless of your issues. I waited three months for what I'd been told could be a serious issue and thus the referral. Once at the appointment, I was hurried through by the medical assistant and stared at by the doctor as I tried to explain what I had come to see her about and have her explain reasons for it to me. No matter the words I used, she had the same questioning look and eventually she mumbled something about maybe needing further testing and then sent me to schedule an appointment for months ahead again in the future. I was referred for a number of perimenopausal concerns and without consultation was booked for over ten studies and an eventual and excruciatingly painful endometrial "punch" for which MOST if not all other facilities administer a lidocaine block. The doctor I saw after three months of waiting not only didn't properly prepare me for the pain she was about to inflict but she also "didn't do it right on the first pass" (as she said), so she had to perform one of the worst procedures I've experienced to date a second time. Her assistant made faces of pain for me as she could tell I was seconds from getting up and ending the procedure on the second attempt. I will add that I did not have a period for two months after this "punch" and was in significant pain for over two weeks. In addition to the unbelievably painful symptoms I already experience -- thus the review. I wouldn't return for any reason.

I saw Dr. Hayton a few years ago. My regular OBGYN Doctor was not available. I was in for my…read moreyearly exam. This doctor was rude and aggressive. I don't know if she was having a bad day but she was very aggressive. While performing my pelvic exam she was extremely forceful to the point where I felt like I was coming off the exam table. She definitely made me feel violated. Because she was so aggressive I ended up having to have an Ultrasound. I would not recommend this doctor to anyone. She's awful!! Unfortunately the office feels like they're running a mill. Sad!

Love Dr. Hayton, been going to her for about 20 years now. The office can be unpredictable but once…read moreI get in to see Dr. Hayton, it is worth it!

Everyone here is amazing. I choose to come to this location specifically because everyone,…read moreincluding the woman who checks you in, Rosie, is so genuinely kind. I just moved here from Tennessee, where my previous location was closed due to threats, so finding this clinic has meant more to me than I can express. I feel incredibly lucky and grateful to have found such a supportive place to receive my birth control and testing services. Thank you, Planned Parenthood, for being a source of compassionate, essential healthcare and support.

Super disappointed in this place. The only positive thing was the place seemed very clean and…read morepretty new. From the second I arrived and was at the check in I let them know I wanted my partner with me (who is the father of the child I'm expecting). They wouldn't let him even stand next to me during the check in. When I got called back my partner and I walked back and they said he couldn't come with me due to their policy and HIPAA violation. I said I am the patient and consent to having him there so it's not a HIPAA violation. She insisted he couldn't go back due to safety reasons. I told her I am fine going back for the safety questions alone but once complete if he can come into my patient room I'd like him there for support and they denied him entry. I got my pregnancy test result and got a "your pregnancy test is positive do you want me to give you papers for termination or prenatal" from the MA. They lacked compassion, patient care, and building patient rapport. The MA then came back and gave me papers on prenatal care as I requested (all things I had googled). The PA Carly comes in and tells me they don't do prenatal care there. She asked me if I wanted to keep the pregnancy I said yes she said congrats, she could draw some blood for STI testing, and provide information for a care coordinator to help me set up Medicaid. It was very short and nothing else was discussed on what I should expect. What upset me even more than not allowing my partner entry, was in her clinical note she stated in her assessment that she discussed exercise, a healthy diet, importance of vaccinations, Zika, Covid-19, etc. Which in fact none of this was done. The provider needs to Clean up the dot phrase and be accurate in the services provided. I am sure this was written to get paid. The entire interaction with her lasted less than 5 minutes and none of what was listed in my clinical note was done other than being told I'm pregnant, obtaining labs, and we don't do prenatal care here. The clinical note should say just that. While I'm thankful I was able to be seen, I won't be returning even for services outside of prenatal. I feel sad and disappointed they took a special moment away from me and partner.

I just love Neighborhood Healthcare! Of course because of Dr Zurita and her team at Cherry Hills…read morelocation. Recently, my insurance changed and it's been a hassle with all the changes but I did make sure that no matter what, Dr Zurita was on the list of the new insurance before signing on. Anyway, today I have to give a big Thank you to Summer at the call center. She helped me get everything together and corrected on my insurance paperwork and was just so professional and helpful with so much patience and kindness. Was able to answer all my questions and help me above and beyond! Actually...everyone I call into at the call center has always been absolutely awesome. I think that Neighborhood Healthcare has been a great provider for me. So Thanks to the Amazing Call Center and Dr Zurita and her Team!!! I really appreciate you!!

I came to Neighborhood health to bring my gf for her scheduled appointment and I am amazed by the…read moreprofessionalism and patience that the staff members all had at the front desk. As I sat and waited there was a gentleman who became upset because he was not guaranteed to be seen. The man had showed to his appointment over 15 min late and questioned why he wouldn't be seen and even asked what patient was being seen before him. Not your business my guy. Then a second customer with ridiculous colored hair complained about her not getting a "transfer of care" and demanded why she wasn't getting a female dr. " they aren't accepting patients lady" what do you not understand. If you don't like it, pay out pocket for your insurance and you can choose whatever dr you like. I applaud the front staff for maintaining their demeanor with these difficult patients. I was at the location on 10/13/2025 at approximately 3:30-3:55pm when they had to deal with these rude patients.