Our company spent months struggling with our VoIP provider to setup our phone service correctly across several office locations before turning to TelJan, Inc for help. Janet at TelJan, Inc. was able to liaise with our VoIP provider to set up our phone service for two different businesses operating in three separate locations, including one office abroad. Our businesses now feature automated attendants to greet our clients (with different greetings during business hours, after hours, and on weekends), phone trees to reach the different departments across our both companies, personalized greetings, forwarding services and more allowing our team members to assist our clients from anywhere.
Janet was great to work with; she was able to cut through the bureaucracy of our VoIP provider to set up our phone service to suit our businesses allowing our staff to focus on our clients instead. Janet did all the testing on our phones even in the evening and on weekends to ensure everything was set up per our requests. Even after setting up our phone systems Janet provided wonderful customer service regularly touching base with our team to ensure that everything was operating to our expectations. Thank you TelJan Inc!
Robert B
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