I WOULD NEVER DO BUSINESS WITH THIS COMPANY AGAIN. I have built many homes over the years and…read morepurchased cabinets and appliances from Thurston for a project in Vail. Would never do business with them again and would not recommend them. I had problems with throughout the process It is clear why they require payment up front as they are unresponsive and rude, which is easy to do when you have the clients money.

Do not do business with the Company! I placed an order with them that was supposed to be delivered…read morein 2-3 months and it's been 9 months, I've paid over 50% for my order and the Company refuses to respond to my e-mails concerning the status of the order. Huge integrity issues with this Company and they have "company policy" which contradicts their own contract terms! I contracted Thurston (also dba DC&A, Discount Cabinets and Appliances and Kitchens of Colorado) for a kitchen cabinet order in March of 2017 and the contract had a delivery date of June 2017. It's almost November 2017 and nothing has arrived (Over 9 months since I ordered the cabinets!). Thurston has not acknowledged any responsibility for not delivering the cabinets timely yet they continue to hound me for payment on the final balance even though nothing has arrived. They continue to promise that the cabinets will be in "shortly", "next week", even "tomorrow" but nothing has been delivered. To make it worse they are requiring a final "cash" payment to be made to them before the cabinets arrive to them and have indicated they will not deliver the cabinets to me until I pay them cash for the full remaining balance. This payment policy is not in the contract that I signed but according to my sales rep it's "company policy" which they can't make any exceptions to. I've recommended to them that they should make their "Company Policy" align with their contract terms! I can't delay the cabinet delivery any more than it has already been delayed so with extreme reluctance, I agreed to make a final payment via a credit card (to give me some sort of recourse if they don't deliver) even before I have any opportunity to inspect the cabinets and before they deliver the cabinets to my residence but they have not responded to that offer or given any indication to me as to when they will deliver my cabinets. They just want cash and they've gone completely silent on me (other than payment requests) presumably until I give them cash. I thought this was a reputable company but ultimately this company has the most rotten business practices that I've ever experienced. On four occasions, I've requested evidence from them that they actually place the cabinet order with their manufacturer but they refuse to respond to that request - this request was made after I found out in late April 2017 that they forgot to place my order with their manufacturer after I signed a contract with them and gave them a 50% down payment. I have numerous other complaints about this company but the lack of performance and refusal to refund my deposit is the biggest issue at this point. I would highly recommend looking elsewhere for kitchen or bathroom cabinets!

John is extremely knowledgeable and his years of experience will really come to use in fixing any…read moreof your household issues. We were extremely impressed with the way he approached his work and he is extremely honest and reliable. We would not use anyone else in Summit or Eagle County for our Handyman needs.

Without hesitation, whole heartedly endorse John. Honest, reliable, on time. I recently purchased a…read moreproperty in Breck that had been used as a short term rental. It came with a long list of to dos around plumbing, electrical etc - as well as help I needed hanging artwork inside and outside. John does it all - and takes time to talk me through each solution. If he doesn't believe he is best suited for the item, he will decline performing the work. I am so grateful to have found John.

Very prompt response initially, and to any questions or scheduling as work proceeded. Job was for…read morepainting the windows, doors, and eves of house initially, but also they went above and beyond for other minor repairs. His painting crew did a really good job. There was a fairly long standing issue I had with the original caulking around the windows that they pointed out, and did an amazing job of making the caulking look really good again. Given the way costs for this sort of work have gone crazy around Glenwood Springs, the final price for all the work seemed fair and reasonable - especially given the high quality of the work.

Franklin is awesome! He stepped up to help me get new appliances installed when no one else was…read morewilling to take the job. He was professional and the job was done efficiently. Can't recommend enough!

Do not use these people called to look at ice maker on refrigerator said need to be replaced had to…read morepay $420 upfront for parts and labor won't return calls left over 20 messages next step is small claims court and contact Secretary of State I have asked to just drop off part that I paid for no response should have read reviews before I booked we are on a pension and can't afford to lose $400

Dreadful. PLM Appliance Repair was contracted by my home warranty company to repair my…read morerefrigerator. It took them 1 week to get to my home and the cursory analysis took about 5 minutes. Philip then took another week to report the results and order the necessary part (which was then shipped to him). When I called to complain about his slow and unprofessional response he told me he would not come back to my home because "I was entitled". Do not waste your time or energy on this incompetent and unprofessional repairman.