As a female i like the fact that they will show me what they mean and explain things so i understand, i have used other places but TVS is the only place where i feel like i'm not making a prat out of myself when i go in and say theres a funny sweak coming form my wheel. what they did was go for a test drive with me so i could show them and they was able to take a look without it costing me anything. they always tell me how much it will be before they do the work and never put addons on after they do the work (unlike one other company, i will not put there name but they are base in treach) , even if they have done more then what i have asked them to do. i love the fact that they will drop me off at work and pick me back up to get my car when it is ready, they do this at no exter cost to me, they are very friendly and i enjoy talking to them. i also love the fact that when i take my car in they only sell what needs to be done and not try and sell me exters. TVS is the place to go if you want someone you can trust to do your car. read more