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    P A Atkinson & Sons

    3.4 (5 reviews)
    Open 8:30 am - 6:00 pm

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    Harborne Garage

    Harborne Garage

    (3 reviews)

    My daughter is a student at Birmingham Uni. When the back lights on her car packed up, as a distant…read moreparent (living in Reading, Berkshire), I was concerned about not knowing the area and finding a reliable and trustworthy garage around B29. Well, I certainly came up trumps with Harborne Garage. Helpful, knowledgeable, friendly and able to sort out the problem quickly and efficiently, and within the estimate. Communications were excellent and the whole experience has left me with a warm glow. Well done Harborne Garage.....a 5 star experience!

    This is a fantastic garage. Whenever I have called up to book my car in for a service or MOT I have…read morenever had a problem booking in. The lady who works in the reception office is an angel! She keeps the boys in the garage in check and has fantastic customer service skills. She remembers everyone's name when they come in and if I have had to wait before seeing her, she is alway apologetic. In fact, the noticeboard in the office is full of letters saying thank you and commending the place and the excellent customer service. The lads who work in the garage are very nice too. My car has never needed to stay over night and I usually get it back at the end of the day if I have booked it in early in the morning. Once, my car needed quite a lot doing to it, but they phoned me before they went ahead with it as it was going to be pricey and wanted to ensure I still wanted to go through with it. I thought that this was really professional and fair. They also always offer to give me a lift back home, which is not too far away, which is very kind too. I like this place as the staff are brilliant and they are professional and treat my car well. Very trustworthy and helpful people.

    Flaxley Tyres

    Flaxley Tyres

    (3 reviews)

    There's a Kwik Fit approximately 2 minutes away from me, but after a bit of Googling decided to try…read moreFlaxley's instead when I discovered a flat. Most of the Google reviews looked good, apart from one outlier. I'm still always a bit nervous going to garages etc that they'll see a short female and double the price so had my fingers crossed as I pulled up. Location tip - it's across Flaxley Road from Matalan, next to a cafe. Postcode on the sat nav directed me to the retail park. I was greeted straight away, even though they were really busy and I was a drop in. The guy had a quick look and said they might be able to repair, but wouldn't know for sure until they looked properly. Had to wait a little while as they fixed the people ahead of me and then they got to work on my tyre. They were really great at pointing out the areas of damage and what they were assessing and then took it away to inspect. They managed to repair my punctures which I was delighted about. The tyres have wear, but they gave a realistic estimate of how much more mileage I'll get out of them and didn't try to push me into buying new ones. When I asked for a quote, they gave me a range of options I could choose from whenever I want to replace. They didn't push the most expensive ones, and having had a quick search beforehand, the prices sounded good/comparable to others I'd seen online. Everyone was really friendly, they were quick considering how busy they were, the price was excellent and they really came across as being HONEST. I will absolutely be heading back to them when I decide to replace my tyres, even though they're much more out of the way for me than the Kwik Fit around the corner. They're worth the trip and they deserve my business.

    I find this garage the cheapest around after calling around everywhere quick fit and on my way they…read moreeven checked all my other tyres and put air in some and advised me how more miles I have on the others.! Top notch service :)

    Halfords Autocentre

    Halfords Autocentre

    (3 reviews)

    Historical Quarter- Attwood Green, Westside

    One of the most horrific experiences I have ever had in terms of complete incompetence and…read moredisgusting customer service at Halfords Autocentre, Rodney Road, Portsmouth. Car went in to have Injector 3 replaced. They did work without confirming price, then when I was contacted they told me there was a fault in the electrics so they couldn't clear the warning from the system - so car was stuck in emergency mode. Took it to another garage, turns out Halfords had changed the wrong injector, replacing number 2 instead of number 3. When I called them they agreed on the phone to put a new injector in number 3 to rectify the error as I pointed out the working one they had removed in error had been in their care for 24 hours so I had no guarantee of its state. When I arrived to drop the car off I asked the person who appeared to be the manager to confirm the resolution. He told me that they were putting the old one in, not a new one, so I was lied to on the phone. When I said that this was not acceptable he went to hand me my keys back and told me to go elsewhere, knowing that the car was barely driveable. Nasty, brutish, bullying, disgusting behaviour. I felt harassed and ganged up on with him and 4 of his staff and no choice but to accept what he was going to do. In what world is lying and bullying like this acceptable behaviour when the mistake was theirs? Reported to head office and I hope he loses his job!

    Some days, its the soft skills that count and today is one of them…read more I booked a MOT/Service job at the Holloway road, Birmingham location in my wife's name. She dropped off the car and later went back to pick up. As she didn't have her card on her, she offered to give her card details for payment but was refused, despite having the card on her mobile banking app as well as identity docs on her. As i was in a meeting, she ended up spending about an hour there for something that shouldn't take up to 5 minutes, putting school run at risk had we been without cover. The more upsetting thing is me giving Halford my card details over the phone, something that makes a mockery of their stated security reason. How can it make more sense to collect card details over the phone and no sense to physically collect along with id docs? I don't care about the technical bits even though now i have read quite a few negative reviews, probably wouldn't have bothered taking the car there; https://www.yell.com/biz/halfords-autocentre-birmingham-1572847/

    P A Atkinson & Sons - autorepair - Updated May 2026

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