Toured the property with my partner a few weeks ago, and recently started a lease with them! One of…read morethe managers on a Sunday, Majilin, gave us a great tour and responded to every one of our questions! Our application process was smooth and then Jessica, the other manager was very helpful and accommodated us throughout the process.

I had a really good experience with the leasing agent Majilin while I lived here. She was always…read morefriendly and easy to work with. Anytime I had a question or an issue came up, she was quick to help. One time I had a maintenance issue, and she followed up with maintenance and kept me posted until it was fixed. I really appreciated how helpful and responsive she was.

Liz was such a great help when it came to moving in. The experience was smooth and she was always…read moreavailable to answer our questions. We toured many apartment complexes, but this one truly stuck out to us and we are so happy with our choice!

4 days ago I posted a review on yelp and google about how Twelve31 incentivizes reviews from…read moreresidents. Since then, I noticed a new influx of 5 star reviews on their google, one of which was from someone named Kim Sok. A quick google search pulls up someone on LinkedIn who also goes by the name of Kim Sok, who lists themselves as a current community manager at Fairmont Management, the company who manages Twelve31. I really hope they are not the same person, as employees writing reviews for companies they work for is prohibited by both google and yelp. Having to question things like this really does chip away at the public integrity of a company /: I did raise this concern in a google review, to which I have posted T31's response. They did not deny the person writing the review was their employee, and mentioned that they revised my move-out charges in good faith, and stood by their handling of the move-out process. I was honestly a bit surprised that they would stand on that, after trying to relieve themselves of responsibility for the failed inspection, by Cassandra telling me it is the tenants duty to schedule it. Unfortunately I did have to cite civil code 1950.5 which puts responsibility on landlord, not tenant. I'm not sure if they were genuinely misinformed on the law or if they were attempting to mislead me and hoped I would retract my challenge of their charges. They were originally going to include charges on my move out for full replacement of bedroom carpet. I have included photos from the beginning of my residency, as well as photos that Cassandra took herself, so everyone can see what T31 will try and say needs FULL replacing. They did remove those charges, which I feel were wrongfully applied to begin with. It seems that T31 does not take my claims regarding their failure to inspect seriously, nor do they take claims of misleading reviews seriously. I find that odd considering throughout my entire residency at T31, Cassandra and the property made it known that residents need to behave lawfully and obey T31 rules, or they WILL face consequences. T31 you can keep replying generic customer service paragraphs or trying to lie about who's responsibility the inspection was all you want lmao. But after treating residents with such deep and unforgiving scrutiny, you should absolutely expect to be held to the same levels of lawfulness.

I want to give a huge thank you to Kimberly for making our move-in process so smooth and…read morestress-free! From the very beginning, she was incredibly helpful, kind, and made sure everything was taken care of. She was always there to answer our questions and made us feel welcomed and comfortable throughout the entire process. Kimberly is truly amazing, and we're so grateful for all of her help! We couldn't have asked for a better experience moving into Torrey Pines. Thank you, Kimberly!

Don't rent here. Poor management, outrageous move out fees, poor communication, continuous…read moreturnover with staff. Not worth the money they charge for rent plus the utilities and trash that vary and are never the same charges. Another thing I'm a little confused here. Why does it shows Hannah A as Manager and Kim Sok as Business Manager? It's the same photo different name. Sounds very sketchy and I dealt with Kim at Torrey Pines never a Hannah A. One person portraying different people??

I may be ahead of myself but wow!! Impressed with this place. New facilities and pricing is very…read morefair compared to others around that do not compare! Food is fresh, hot and tasty. Chef is awesome! Order off menu daily. The previous place you order a week ahead and it didn't make sense. Nice to order what you may feel like that day! My mom says she's on a cruise without the water! Beautiful place with lovely and caring people that work there! Communication has been beyond my expectations. GM Sherry is an inspiring soul and Erin has handled my mothers move with great professionalism! I couldn't be happier.. I hope they can hold up these expectations they set from day 1. if house keeping does a great job, This is a 10+ so far.. You won't be disappointed!

Recently Merrill Gardens had a Valentine's dinner for the residents. The dinner was fabulous!! We…read morehad steak and lobster, yes both and they were delicious. Everyone had a wonderful time. Thank you Merrill Gardens.

Fue una agradable experiencia vivir ahí, solo a veces algún vecino hacía ruido de música pero como…read morea las 10 pm ya terminaba todo. No me gusto que no tenia doble vidrio eso protege del ruido

Cozy & Clean Apartments with all your amenities. The Apartment Manager, Carol is great and goes…read moreabove and beyond to make your living situation enjoyable and comfortable!

I lived at Rollingwood Apartments from May 14th 2017 until February 24th 2019…read more It was the first apartment I have ever moved into and from the first to the last day my wife and I had a great experience. Art and Danyell manage the apartments extraordinarily well. They were always prompt on anything that was needed and went the extra mile to make sure we were taken care of . We rented a one bedroom apartment on the second floor of the K building and were very pleased with how spacious it was. The apartment has lots of storage space and the outside patio was awesome to use during the summer. They have onsite security with a 24hour emergency number to call as well . Overall my wife and I enjoyed every minute we spent at Rollingwood. Art and Danyell we truly appreciate what you did for us, even on the very last day of moving out you truly accommodated us and we greatly thank you for that . If anyone is looking for a great place to call home, I can assure you Rollingwood Apartments is a great place to live.

this place is not safe!!!. There's no guard or anything. The area is mostly dark (see the attach…read morepicture) .When I am going to my apartment it's always scary. Some of my brother's car parts got stolen and the management did not even care at all. The prices of the units goes up every few months and they charge things that doesn't make sense, on top of that they still no fund for security. The trash is all over the apartments!!! There's a lot of bugs!!!. I wish I can rate 0 star. The management is so bad like the parking!!!

I LOVED living here! We stayed for almost 3 years and honestly, if we didn't have to move out of…read morestate, we would've stayed longer. Easily the best apartment we've lived in. The amenities are great, and they're always keeping things updated. The property is super clean, well maintained, and very quiet, with a no smoking environment. We never had any bug issues, which made a big difference for us. They also stay on top of things like annual smoke detector checks and gutter cleaning, which not all places do. Maintenance is amazing. Sal and his team are always quick to respond and get things fixed without a hassle. The front office team is also fantastic. Macelda before and now Alyssa have both been great communicators. They always keep residents in the loop with texts and emails, especially for things like scheduled water shut offs. They also make it fun to live here with little community events, even for the pets! We loved the Halloween and Christmas door contests, Easter egg hunt, and the treats for the dogs. Highly recommend living here!

My boyfriend and I moved here with our son back at the end of July 2025. Let me tell you if you are…read morelooking for an apartment let Le Med be your first and only tour you go on. Trust me we started our search in May and after who knows how many disappointing tours we landed at Le Med by chance. Let's start with the property itself. The grounds are nicely kept and maintained. The common areas are always kept clean. You have assigned parking spaces! and they are serious about it too. Washer and Dryer in unit. The property is gated and located in a nice quiet area. Easy access to the 210 and 605 freeways and just a 20 minute drive to the Azusa Canyon and all its wilderness glory. Did I mention it's 3 minutes away from COSTO! Alyssa and Kevin at the leasing office are amazing. From our very first tour, Alyssa was kind, helpful, and patient as we explored different units. Although the apartment we wanted was initially tied up, she kept us updated and called as soon as one became available. After a few near misses, we finally got the call that the original unit we loved was available for us to apply--and I've never applied so fast in my life! Alyssa made the whole process from application to move-in seamless. Kevin was also wonderful, taking the time to help measure every wall so we could be sure our furniture would fit. Together, they made the entire experience smooth and stress-free. Now let me tell you about the maintenance team. While it is a two person team it is mighty! Sal and Horacio go above and beyond in keeping the grounds looking exactly like they do in the pictures here on yelp and on their website. Both are super friendly and know every tenant by name! Sal is always willing to help and once a ticket is submitted they are on it. The team here is truly outstanding! Anytime we have a question, they're always ready to help. Unlike many places where the leasing staff disappears after you sign, this small but mighty team stays with you every step of the way--and even beyond. Like I said look no further and come live here. If an apartment pops up on their website that you like don't hesitate to apply as soon as your tour is over because I can guarantee it won't last long.

Absolutely surprised at how nice apartment living can be as opposed to living in a house. The staff…read morego above and beyond to ensure the entire complex is clean and tidy, they ensure that all concerns are addressed promptly, and honestly I can't believe how clean everything is while also being an extremely pet friendly complex. No complaints so far since all my concerns were addressed asap. We're a young family with 2 toddlers, no pets and we're very happy.

Great experience! Leo Alvarez helped me out and was super helpful throughout the whole process. He…read moreanswered all my questions, made everything easy, and was really friendly. It's always nice getting someone who genuinely wants to help. Thanks again, Leo!

Patrick and Trevor from the leasing office were so kind and patient during my tour. Both were very…read moreknowledgeable of the community and explained the leasing process well. Other than the fact that the community is gorgeous, they were a deciding factor for me to lease.

I had scheduled an appointment to tour this apartment complex and had come 20 minutes early just in…read morecase which turned into an hour of waiting. I was able to walk around freely in the lobby area and in the mail room. It seemed like a red flag that the packages are not locked up and that anyone could walk into the mail room. I had called multiple times but no answer. The time I did get someone on the phone it was someone remote who couldn't help me at all. I had emailed as well but I just got back automated messages. They finally did get back to me 30 minutes after the initial time of the tour saying that their leasing agent had something come up, which is totally valid but I wish another leasing agent had called much earlier once they knew their coworker was attending to another matter. It was just a really bad experience over all.