This place has *excellent* customer service. They are honest and will explain everything in a way…read morethat makes sense to the average person. They fixed my car when it had a manufacturing error in the engine. I had my car towed to several dealerships and local shops before deciding where to get it serviced and I'm so glad I chose Midwest. They did a great job explaining the problem and why it was happening, and they fixed it for a fair price. The repair is under warranty too which is always reassuring.

The love the people that work there and the service. Dan has helped me a lot. I certainly recommend…read morethis place.

Went here for a routine inspection. they said it would take 30 minutes or so. after a 90 minute…read morewait, they said "welllll there's a couple things we need to get taken care of before you can get passed" and slid me over an $1800 quote. the actual reason for failing the inspection is completely vague "excessive play" with no accompanying measurements. it appears strongly to me as a grift as I took it to a second mechanic who promptly passed the inspection the very next day. I got an inspection done, titling and tags installed on the car in less time than waiting for what clearly appears to be a grift here. I wouldn't even take my cars here now for air in the tires.

I needed a nail removed from my tire and have it patched. The call was made late in the afternoon…read more The got the job done quick. Well done. Thanks for working me in.

started on 10/7/25 companed about my brake pedeal going to the FLOOR. Well they ex-ploded my…read moreanti-lock brake module ,then was very rude NO im sorry,just get a tow truck and take your car. Well the part is not AVAILABLE unless i can find a USED part,the car has 63,137 miles on it - - - -but NO brakes NOW THANKS TO THERE LAME REPAIR work. VERY POOR CUSTOMER SERVICE AND PEOPE WITH BAD ATTITUD'S im a 77year old male,and never was i treated like THIS by a Business...... would NEVER RECOMMMEND THEM!!!!

Called them on a Saturday about noon when they closed at 2. I was in a real pinch with a flat,…read moreshredded rear tire. They told me to come on up and they'd get me in. No drama and total pros. Took great care of me. When done mounting the new tire, the tech took a moment to wipe clean the wheel. Nice touch.

Best customer service I've ever received at a garage. Extremely up front with costs and never made…read moreme feel "bad" for not knowing what's wrong with my car. Price seemed fair and was fixed in a few days. Best quote and time in a garage that I've priced out in the city.

This is my go to place from now on. Went to a different place for an IDOD and was told I'd have to…read moreleave my car all day despite the two employees not doing anything. Came to Sci-tech where everyone was working and the owner pulled someone to do it for me quick. We talked baseball and music for a moment and it was all done fast. They've earned my business until either I move away or they close.

I have taken my cars here many times and never had an issue. However, I did not have a good…read moreexperience my last visit. I needed to get my car inspected so I could renew my tags, and I also had a few other concerns. This was in mid-April. They gave me a whole list of things that needed to be done in order to pass the inspection. They said everything was urgent and could not get it fixed a little at a time cool. I approved the work. One of the things they said I needed was new front brake pads, rotors, and calipers, even though they noted it looked like a had new brake pads, which was true. Okay, whatever. That alone was almost $900. A few weeks later, the first week of May, I'm out with my daughter, and I can not stop my car, brakes all the way down to the ground! Thankfully, I was not going fast, and there were no cars around. I ended up in someone's yard in a small ditch, and thankfully, the homeowners were nice. They were in their yard already. I called the tow truck company to get towed. I told the driver how I had just got new brakes. The driver told me that Laurel Heights probably did not bleed the brakes properly, and air got into the brake line, and from the amount of brake dust on my rims, the brake pads were probably cheap. I called Laurel Heights, and they wanted me to bring the car to them, but my neighbor got them to come get the car from my house while I was at work. I saw on my camera that they drove the car, which I do not understand how. There was some conversation between my neighbor and Laurel Heights. In the end, Laurel Heights said I just needed a hose replaced. They replaced it and brought my car back. I get off work, get my key from my neighbor, and drive the car. They breaks are still going all the way to the floor. It is taking a really long time for the car to stop. Im thinking, let me drive it around the block to maybe get the fluids flowing. I drove straight through the stop sign because the car was still not braking properly. I ended up calling another shop. Had the car towed. $150. Guess what? The other car shop had to flush out the brake line and re-bleed the brakes....which was almost another $400 for them to look at and properly fix the brakes. My car has not been right since I took it to Laurel Heights. It drove better before they did all that work. That could have been a very bad/ tragic situation for me and my daughter!!!!! I will never take my car here again. I paid them, and we could have lost our lives or hurt someone else from the faulty brake job.

I took my car in for repairs on suspension parts, and they did a good job…read more But when I called them back to inquire about doing work to complete the entire process for replacing the Sub-Frame Bushings, the individual I spoke with, said they have a guy call me back, he gave the name, but I can't remember it. No one ever called back. One of the Cardinal sins in business, is to be late in returning calls to customers, or to never even take the time to return calls, and or messages. I figured they don't want the business, or need it enough to show enough courtesy to at least call back, so I decided to just find another garage for the repairs. It's a shame, because I always try to do business in my neighborhood and as close to the surrounding community as possible.

Did an awesome job Took a day longer but it was hard to…read morediagnose They've helped me other times when I pulled in and had a tire problem they stopped and helped

They saved me $100 over another repair facility wanted to charge me. They're always upfront and…read morehonest and have very fair pricing!

I have a 2005 Chevrolet Uplander that I've owned since it was new. The check engine light was…read morecoming on and off all the time. We have a monitor plugged into the computer hookup that will tell us if the car is in motion, the speed, fuel gauge and the computer codes for the check engine light. So I knew the issues before I brought my vehicle to Virgils to get fixed. I called and spoke with Blake and made an appointment. The only complaint I have is that it took a long time for my vehicle to actually get looked at and repaired. That being said they were very fair with the pricing ($300 less than the dealer). In fact they could have nickled and dimed me to death but they didn't. I will be going back and I would reccomend this garage too anyone! 11/26/2019 I've now had Blake and his staff work on my vehicles multiple times. They really take their time to make sure you repair is done right. They will also attempt the least expensive fix first and will only charge you more if they have too. They are fair, ethical and trustworthy and they have proven it to me over and over!

had to have the car taken back 3 times and they STILL were trying to rip me off!!!! BRAKES! I was…read morean auto mechanic for years!! BRAKES! i am NOT an idiot! Got the big run around and blah blah. They USED to be good and honest.... NOT ANYMORE! TAKE A WORD FROM THE WISE!

I've been going to Paul and his team for over 15 years and they have always taken care of my family.read more

I've been sitting on this review for several months because I still can't believe how my favorite…read moreauto repair shop went to crap because of the owner, Paul. Back in the spring I had my car towed to this place which alone cost me $150. This was after waiting two weeks for an appointment and providing a list of items to look at. Paul called and said the car was ready, brake problem fixed. I asked about the other items and he replied something along the lines of all we looked at was the brakes... Fast forward a few months and my car still sounds like the front end is about ready to fall out of it... I am sick of the horrible service these days; usually it's because of youngsters with no work ethic, but this was the owner. Stay away!!!