After more than a decade of coming here, I truly cannot say enough good things about this practice. We are so grateful to have found a dental team that takes such wonderful care of our boys. We have been coming to Teddy Bear Children's Dentistry for about 12 years. The care has been exceptional. Both of my sons have special needs and going to the dentist can come with a lot of anxiety and stress. The entire team at Teddy Bear Children's Dentistry has always treated them with incredible patience, kindness, and understanding. Every visit is handled with such care and tenderness that it makes what could be a stressful experience feel calm and positive. The professionalism of the doctors and staff is outstanding, but what really stands out is how genuinely compassionate everyone is. They take the time to make the children feel comfortable and respected, and that means the world to families like ours. Michelle read more

Idk how they have bad reviews. This place is so kid friendly. Everyone from front desk to dentist. My son smiles till he's done so he can get to pick a toy and sticker and they have tv on the ceiling for the kiddos. read more

Teddy Bear Children's Dentistry - Pediatric Dentists Near Me - West Hills, California

WE LOVE TEDDY BEAR DENTISTRY!! They are the BEST for kids! I am so glad we found this amazing dentist. My 1yr old daughter had to have a frenectomy for her upper lip tie and I am impressed with the way they handled her with so much care and compassion. The procedure was quick, and healed nicely. My older 2 kids who are 7 & 9 also have received great care at this dentist. I highly recommend coming to this dentist if you have a child that's scared of the dentist because they make the experience a lot easier for the kids. My daughter got a cavity sealed and they were so careful with the procedure and made sure she felt comfortable the entire time. No tears, no pain, only a great team of dentist that take care of your kids dental needs. read more

Teddy Bear Children's Dentistry - Amazing dentist!! - Pediatric Dentists Near Me - West Hills, California

Where there is kindness there is goodness and where there is goodness there is magic!!!! - And man oh man is this place magical! My son had the most incredible experience and myself as well. I cannot say enough good things about this place and so thankful we found it. Our son is in great hands! read more

Teddy Bear Children's Dentistry - Preventive appointment and X-rays. - Pediatric Dentists Near Me - West Hills, California

It's always hard to find a place you can really trust with your kids, but this dental office has been great. The staff is kind and welcoming, and the dentist is patient and professional. My kids feel comfortable here, which says a lot. No complaints at all--definitely recommend for families! read more

Amazing dental office the whole group works well together! I honestly haven't been there for his last 2 appointments my husband had, my son is autistic and very challenging because he's nonverbal and dislikes being touched finally I went today and the dentist was Amazing he explained things well to us and to him too, he was able to open his mouth for him for a good 3 minutes without crying the assistants were super sweet and smooth, they definitely have experience with autistic children compared to others I been too or others I called because many places I've called don't even know if they work with autistic kids. I recommend it here they even have tvs The front desk guy is also very friendly and has a lot of good information if you ask him questions. read more

Excellent jobs, workers are super duper friendly. The place is very clean. 20/10 rated . Highly recommend

Look no further than Teddy Bear Dental! From the moment you step inside, the fun, bubbly staff will have your little ones laughing. And let's talk about Dr. Kan herself--she's not just great with kids; she's Miss America-level gorgeous. I'm convinced she moonlights as a supermodel when she's not saving the world one tooth at a time. But beauty aside, Dr. Kan is a gem. She's patient, gentle, and somehow manages to make the phrase "open wide" sound like an invitation to a fun adventure. My kids leave Teddy Bear Dental with clean teeth, a sticker, and stories about the "coolest" dentist ever. If you want a dentist who makes your kids feel like rockstars and looks like one too, Dr. Kan at Teddy Bear Dental is the one to see! read more

Definitely recommend 10/10 to come and bring your little ones here to this dentist. This is my second time coming to visit this dentist, First time I brought my 5 yearws old toddler that had pain due to infection in her back molar teeth. Although she was in severe pain when arriving to the dentist they received us with such good welcoming and right away made my daughter comfortable. Mrs yaya is one of the most sweetest here making my little one feel right at home and making sure she was not at all scared .Ms Susan which was dentist who helped us was very gentle with Bonnie always making sure she was ok and comfortable. This time around I have brought my 11 year old daughter and although she had a scare at her previous dentist we attended when she was only 7 I'm glad she was able to over come it and give it a try again glad they made her feel safe and with no worry at at all here at teddy bear dentist!!! Thank you Ms Susan for all you attention you have given my girls and for the best experience for them. read more

I Am Beyond Happy With The Staff. The Way My Kids Are Treated Is So Great:) The Care This Establishment Has Is 10/10. I Am So Happy To Have My Kids Be Part Of Teddy Bear Dentistry. read more

Before I start I want to say I was not compensated in anyway for this review. I brought my daughter in for a first time visit with teddy bear children's dentistry, my daughter who is five has visited serval pediatric Dentists . Upon arrival she was very nervous and walking into the examination room she completely stressed out and cried Dr. Da Fonseca along with her DA Yaya Practice breathing techniques and talked her through the whole visit until she managed to calm down. Very few places have this sort of touch. This place is such a hidden gem I wish I would have found it earlier. Dr Da Fonseca has such a huge heart her staff is so genuine ! LOOK NO MORE . read more

Teddy Bear Children's Dentistry - My daughter using her spray - Pediatric Dentists Near Me - West Hills, California

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My little sister's appointment has been cancelled and rescheduled three times. The reason they told my mom was because there was a two-year-old that had an appointment and they couldn't be in the office at the same time. My mom was very upset and told me that she feels that they don't want to see my little sister as a patient so she requested for me to look for a new dentist for her and cancel the appointment they had just rescheduled. I then called and spoke to Lucia to cancel the appointment and I also asked for my sister's insurance information because my mom accidentally lost her insurance card and they obviously have it on file. Initially she told me I can email the request with my identification and I told her that I completely understand that I will have my mom fill out the documents and I can send it back to her but then she changed her mind and told me that I needed to call the insurance company directly to get the member ID, and was really rude about it! I also work in the medical field so I know there's a written release required which we were prepared to do and for some reason she just didn't want to give us the member ID and wasn't going to accept the correct documentation, it doesn't make sense. If a dental office can choose and pick what child they want to provide care for and which ones they don't there's definitely something wrong there! My mom completely forgot about one appointment and so she had to cancel it because she wasn't gonna make it on time which happens to everybody life can get the best of us sometimes but after that occurred they started treating my mom and little sister different. I would encourage you to look elsewhere for dental services for your child because no one should have to deal with this. Somebody even had the nerve to tell my mom that "She has Medi-Cal they will take her anywhere" who says that! So disrespectful! read more

Dr. Renata and staff are the absolute best! Both my daughter and son have been seen and treated by them. My son came from a horrible experience with another dentist office and he has come such a long way with them. They both feel safe in this office and I am forever grateful. Muchas gracia de todo corazón Familia Reyes read more

The quality of her work is INCOMPARABLE and UNSURPASSED!!! Dr. Da Fonseca is a dentist who I really trust and I believe she truly is concerned about her patients, genuine, gentle and caring. My kids have had a few other dentists in the past and she stands out as top of the line for sure! She is truly AMAZING, kind, and will take her time to ensure my understanding of any procedures that are done for my kids (and we've had many) and my questions are answered in detail!!! Her work and attention to detail is second to none. Additionally the office is so clean and customer friendly. Staff is excellent and I always appreciate all the things they do to make me and my daughters feel comfortable and welcomed. Thank you Dr. Da Fonseca for all the love and attention you give to my daughters! read more

Front office staff can be a bit condescending but everyone is very friendly. Regardless, my child had a great experience with the dental staff. She felt at ease with the dental staff as they were very gentle and very informative (explaining the process/procedure). read more

We recently brought our little one for their first ever doctors appointment. The staff immediately were all very warm and welcoming. Dr. Fonseca and her aids sang and made my toddler feel comfortable while they cleaned. After the cleaning Dr. Fonseca went over with both my husband and I in great detail how to maintain my child's oral health. I'm so happy that we found Dr. Fonseca and staff. Clean office and amazing staff. Highly recommend. read more

Updating my review since the new doctor has taken over this office: we walked in and felt so welcomed. My oldest went first. Usually my oldest hated going in because the old doctor was "mean" and hurt their teeth. But this time she came out with the biggest smile ever.The new doctor really cares about her patients and the staff is very kind,welcoming, and relatable. My kids officially LOVE going to the dentist now!!!! I would recommend going to this office now!! read more

Probably the best experience I've ever had in any medical office. The women who work there were beyond hospitable, sweet, caring, not forceful, never spoke down to me, made me feel like I was a guest of honor and not a patient, and this was especially important because it was my son's first dental visit. He had a wonderful experience. The hygienists and dentist were gentle and spoke to him like a small human not like a baby/toddler. He was educated on why to floss and how to brush in a way that - when it was time for bed that night, he demanded he got to floss. Wow! I'm very excited that I found such a gem of a dental office for my kids. I'd give 10 stars if only they worked on adult teeth too! PS - the office is CLEAN and sanitized and everyone was masked and gloved and washed and sanitizer their hands many times throughout my visit. I had my 10 month old with me too, and there was ample stroller parking in the waiting room. I held her in the room with my son as he got his teeth cleaned. While X-rays were being taken, the ladies in the office nicely asked me to go into an adjoining room for my and the baby's safety and offered me chairs to sit in to make sure I was comfortable. The ladies who work here are the reason I'll be taking my kids to Teddy Bear Children's Dental. Thank you! read more

The ladies at Teddy Bear Dental are so sweet and through. They have taken care of my son since his first tooth popped out. The doctor also provides a lot of parent education supporting dental health at a young age. read more

We are so happy with Teddy Bear Children's Dentistry, they are very professional and Dr. Mahvash is great with kids, she explained to be very good all the braces process etc ... she is excellent!!! read more

Teddy Bear Children's Dentistry - She is so happy at her favorite dentist office - Pediatric Dentists Near Me - West Hills, California

To my parents out there, this dentist was so nice!!! I went with my sister and my niece, and they were so welcoming! They made us feel like home and the vibes were immaculate. They treat the kids with love and respect, (and parents too) this was our first time going and they just work really well with kids. Also super cute office and super nice people!! read more

Updating my review- the doctor called me from the office to let me know that the policy to charge for a copy of your x-rays was from the previous doctor and they do not, nor have they ever, charged for x-ray copies and they are so sorry for the misinformation. All good! I forgot to mention in my previous review how patient the staff was and I think it's important to note since I didn't take it for granted for one second. Both the staff and the dentist would show my son 3 times everything they were about to do - once in the stuffed animal's mouth, once on my son's finger, and then finally in his mouth. Obviously this prevents the kids from not knowing what's going on because they are able to know exactly what to anticipate from how it looked (on the stuffed animal), how it was going to feel (on their finger), and then finally what was going on with the tools in their mouth. They did this at every stage - x-rays, cleaning, counting teeth, flossing, everything was done all three ways. So smart and such a great practice to do with young kids. read more

Most amazing place we've ever experienced. Both my kids are special needs and the dentist is the most kind, compassionate and empathetic person. So loving and just amazing with my kids. We are always treated so well. If only there were other places and people who cared for their patients. I wish I could come here for my own dental hygiene. read more

I've been coming to this Dental Office for 4 years and I need to change my Children's dentistry asap. This Dentist Office has canceled and rescheduled our appointments numerous times and don't answer the phone when we try to schedule an appointment. As a mother of 4 girls I've also had to deal with the rude lady in the front desk who isn't the most respectful person. Anyway, I DO NOT recommend this dentistry for your children. read more

I do not have enough words to express how incredibly thankful I am to have found Teddy Bear Dentistry. Both of my kids always have such a pleasant experience every time we visit the office. The doctors, nurses, and staff are all unbelievably kind and compassionate to my children. They go way above and beyond to make my kids feel comfortable and loved. I have been to many doctors, dental offices I've liked, but Teddy Bear Dentistry is a whole other level. Truly a gem. My daughter even had two teeth extracted today and she smiled through the whole thing. We appreciate every single one of you in that office and could never thank you enough!!! Love, Raquel, Elsie, and Tucker read more

We really like Dr. Shayan. She is very direct and straightforward, and that is what we want in a dentist. Our kids really like her, and she is friendly with them. She remembers them and us by name. She is always on time with our appointments (we don't have to wait a long time due to the previous appointment running over). They are also great about reminding us about follow up appointments. read more

I just read the other review and I gotta say sounds horrible, but at the other end of the scale my son (now 13) hasn't wanted to "graduate" to other dentists because Dr. Shayan always was kind, friendly and patient. He too has a fear of dentists but in general was "ok" with TeddyBear and he now jokes as he goes to the Ortho "can't we just go to TeddyBear". Can't attest to anyone's experience but our family's, but in all fairness we have had great dental care done here and I wouldn't let one review, mine or others sway you 100%. My son really is still afraid of dentists but Dr. Shayan would stop and talk to him during procedures about pain, etc. so the other review just really seems out of character. I'd visit the Dr. myself and make your own decision. read more

Dr. Shayan is the best children dentist any child can have. I have a now 5 year and a 2 year and they both LOVE HER !!!!!!! I started going when my oldest was 2 years old. i tried a alot of denist since she has seizures and she falls alot she needs to be check alot. My daughter yhas seen alot of dr. in her time, with Dr. Shayan she feels comfortable. Dr. Shayan takes time to talk to her and lets her explore the instruments before she starts. my 2 year old has no problem with her. they both enjoy going to the denist, how many parents can say that. I read the post from 2011, i am sorry it happen to him and his daughter,but Dr. Shayan is the best. if you are looking for a Dr. go and try her and you will see by the first Dr. visit if you are compatable. read more

I took my 7 year old daughter and my 4 year old son for their first appointment at Teddy Bear Dentistry this past weekend and was blown away by the experience. Both of my kids were nervous about having their x-rays and cleanings done, but as soon as we walked into the office, we were met with so much love and kindness that my kids were immediately put at ease. They interacted with a handful of dental employees while we were there and every single one of them was so sweet, fun, and loving. They did a great job of distracting them and truly managed to make it a very positive experience for them. Dr. Fonseca stole my kids hearts with her gentleness and genuine care for them. She spoke such wonderful encouragement to them both and I greatly appreciated the way she treated my kids. I feel so grateful that I found this dentist office and look forward to staying with them for a long time! read more

If you want to get scammed, traumatize your child and be part of insurance fraud, then this is the place for you! I took both of my children here for awhile. I always chalked Dr. Shayan attitude up to being a cultural difference. But this woman is a scammer and unethical to the core! On our last visit with her she let me know that my son would need 4 root canals and 4 caps! She also said that full sedation would be needed and that she would do the work no other way. She stated that insurance would not pay for sedation and we would have to pay cash or get a medical CC to pay for it. She quoted approx $3000! This didn't sit well with my husband and he told me to take him to get a second opinion. Well I did that and a third opinion. Both of the very reputable dentist showed that my son only needed one root canal with a filling and one other small filling. 2 of the teeth Dr. Shayan wanted to do root canals and caps on, showed to be perfectly healthy!!!!!! Nothing wrong with them!!!! Also she quoted to do sealants on his permanent teeth, that have not even erupted from his gum!!! How can you seal teeth that aren't there yet!! So she wants to traumatize my child, charge the insurance and myself for work that doesn't even need to be done!!! I really hope that anyone considering this dentist do their research! This is not the first time a situation like this has been brought up with her! read more

I'm not happy with this woman ethics. She gives out my personal address to my ex whom I have a restraining order on. Claiming it's the children's address. Goes against hippa. Continues to recall my children even after I have asked nicely to remove them. I hold the insurance policy and she continues to bill for my children's services when I refuse this as I'm policy holder. I will be filing fraud with my insurance policy and carrier. Do Not bring your children here. Run! And don't look back. You are an out an out liar. I hold the insurance policy and you keep updating my ex with new information for my kids to be seen there against my wishes as I've asked to stop recalling my kids and giving out information about MY KIDS and the insurance I hold for them. You are the absolute worst and I'm reporting you again to the dental board as well as my insurance health net. Stop it you dumb bitch! read more

I am giving this place 1 star, but I would love to give it negative stars instead. Lets start by saying this is the worst place to take your kids, the doctor is rude and even tho my daughter was crying and was really scare she never stopped. I asked her to stop, she didn't listen, my daughter got traumatized because of that horrible experience. I believe you have to communicate with your patients before doing anything. The doctor just got there and started cleaning my daughter's mouth. It was the first time i took my daughter there, I completely regretted it. Never again! Then they kept calling to make an appointment again, ha! What a joke! That's the only thing they care about, money! That's just Sad. Poor kids, they get forced and scare by mean doctors. read more

I was a bit skeptical because I saw the 2 star review after my child was referred to this office. I didn't want any more time to pass with my child's cavity. The receptionist isn't the most friendly in the beginning but towards the end of our time there she was genuinely warm. The dentist is like my no nonsense grandmother but when my kid was scared to get into the chair and cried, she worked whatever she worked well when other offices do whatever makes them the most money from the insurance company. Instead of starting to fill in the "cavity" like the referral said, she examined more closely the tooth in question and gave me a thorough explanation of her diagnosis and suggested procedure (including the insurance stuff). She tried to save me trouble and money. She also asked me how I wanted to proceed. I really appreciated that. read more

I cannot say enough about this dentist. My girls actually love going here! My daughter (she's 5) had 2 cavities filled and they made her feel completely comfortable and safe. We drive all the way from Thousand Oaks because we love this office and their staff. read more

Dr Renata Da Fonseca and her staff are simply Awesome! Restored several of my sons chipped teeth. Thank you for all of your help and support. God Bless You and Your Team! read more

This place is great! Been taking my son here for four years he is now 8. He tells me he really likes his dentist. All staff is really warm and welcoming. read more

This dentist is the most sweet caring and smart women. She comes off as ruff and rude but she's just joking with you she really knows what she's talking about. My kids Love her she is like family. read more

Best pediatric dentist we've ever been to. Amazing doctor, great staff, highly recommended.

DON'T TAKE YOUR CHILD!!!!!! Like I'm really serious she is so rude had read some reviews on here before I went and didn't believe it but when I went she was by far the worst pediatric dentist I ever been too will not begin going back my son was never scared of the dentist til he stepped into her office and she frightened him! read more

This dentist is HORRIBLE!!! Please do not take your kids here... Yesterday I went in for my third time to get my daughters filling and silver caps (4 years old). The first visit was a cleaning and the second time as well, on the second visit the dentist had told my husband and I that my daughter need caps immediately and fillings due to too decay. She had said it was due to her drinking from the bottle and sleeping with it also that we gave her a lot of sugar and none of those applied because my daughter doesn't sleep with a bottle and doesn't use any bottles since she was 1 year of age. We also don't give her any sugar occasionally we would give her orange juice when we went out for breakfast or buy her an ice cream on a hot day but not very often. Anyway she had told us in the second visit that we would have to pay $1,500 to sedate my daughter while she put in the caps and fillings. So she gave me a estimate and a couple of papers to take to my daughters Primary DR. So I consulted my daughters P.R. and a family friend dentist and both had advised that first we tried doing them with out the sedation 1 because it could be dangerous for children, 2. Because it is very expensive. So I proceeded and made an appointment to do it with out the sedation. So yesterday I went in 01/24/17 to get my (4 Year old) daughter her work done. So we get there and they start off with x-rays of her mouth and the dentist was being ruff but my daughter was very cooperative. So then the dentist told me that I should have done the sedation unless I know how to work magic because she said my daughter wont stay still so I ignore the comment being an adult I don't want to argue with someone who considers themselves a professional. Then she asked me for how long can you stand your daughter crying? I thought this question was stupid because as a parent I know that no one likes to see there children cry. So respond to her and tell her I cant stand her crying at all. Why do you ask. And she smiled and didn't reply. (Very immature and unprofessional) So then they recline my daughter in the chair and she starts taking pictures or her teeth and keep mentioning to me that I should have gotten the sedation so I just ignore her and watch my daughter while the dentist takes pictures of her teeth. So then she proceeds to do a small filling that she needed and she said I am going to do the small one first so you can see she wont like it or stay still. So she starts picking my daughters tooth very hard and I start to get very angry and tell her to be gentle she said she is but she needs to get it cleaned my daughter is already terrified crying so I get up from my seat and hold my daughters hands and tell her shes OK so she keeps picking really hard and my daughter starts to cry loud and the dentist tells her to put her hands down and I told her they are shes not even moving and she starts to add the filling and my daughter keeps crying and has trouble breathing and I try to get her up and tell her to stop and the dentist said I cant stop I need to bake it and I told her no stop she cant breath and she said she is breathing and she was holding her down so I grabbed my daughter up and made her stand so she can breath and the dentist was mad and said she wont participate in this. She said how can you do this to your child... I was stuck when she said that and was very confused... I responded by saying I didn't do anything to her you held her down and didn't let her catch her breath. She said well if you don't like it you can go somewhere else where they can do magic, she also said keep giving her cookies and candies. She had me heated. I wanted to teller many things but I kept my composure and grabbed my daughter and proceeded to the door. She was by the door and calmed herself down and asked my daughter for a hug so my daughter gave her a hug and then she tried to explain to my why I should have gotten the sedation. I told her I don't mind paying money is not the issue if it is for the best if my daughters teeth but what I didn't like is how you treated her and me. I didn't get the sedation because her PR asked me to try it with out it first. But you didn't seem to understand that. And she said well I cant work magic. I said I know that obviously this is not a fairy tail story this is reality and I don't like how you treated my daughter as a patient and me as a customer. So she just said that I am more then welcome to come back as long as I pay for the sedation.I said okay and left I didn't want to be there any more. I was so angry and sad that my daughter had to go through that. Over all I feel like she did it on purpose. She was fine the first 2 visits until yesterday and I felt that she was mad because I didn't pay for the sedation. That was all she kept talking about. I wont be bringing my daughter here ever again. I read the reviews before taking her and still went. I felt guilty that I didn't consider the reviews on her. read more