I've had Fred and Brian service my vehicles for the last few years. In every instance, they've been…read morehonest and the work has been reliable and completed when promised. Give them a try and I'm sure you'll feel the same.

From the owner: Accurate Diagnostics & Professional Service…read more Here at Fred's Big Chief we provide a personal service that is tailored to you and your vehicle's service needs. Full Service Fuel We provide, a unique full service fuel experience, with quality Petro Canada Fuels, including Petro Points on Fuel Purchases. As you fuel up, Guest Service Attendants will offer to check Oil and Washer Fluid and wash your windows all while you're sitting back in the comfort of your own vehicle. Award Winning Service like no other! Automotive Service During your visit, you will have an opportunity for one on one time with a technician to discuss any repair or maintenance needs for your vehicle. Whether it be a flat tire, burned out headlight, check engine light, brakes or just an oil change, we can assist you in getting your vehicle back on the road. Personalized maintenance and service is the best way to keep your vehicle running smooth and safe.

Smug new manager? Short red hair, not the good guy with long hair, tells me it dosent work the way…read morei said, mean while it's the 6 or 7th time I've used the service, and had np with the other workers. Never had a problem at the one on Dougal ave.

The staff are knowledgeable, friendly and quick. You can rest easy getting your oil changed here!read more

I've been having problems with my car constantly stalling and letting out a very strong gas smell…read morefor several weeks now. The dealer and other mechanics kept giving me the run around and not solving the actual issue. I finally brought my car to the pit stop. Kais and the other guys over there really helped me out. They found out it was a fuel pressure injector issue and fixed it! I'm super grateful for their amazing service! Now I can drive my car without any backfire or stalling. And the gas smell is gone. Thanks pit stop :) Kris

I would give a higher review but now that they charge $60 plus tax for an oil change... I can find…read morea cheaper place as well as a discount coupon, so I am paying out $46 plus tax elsewhere. I know prices have gone up, but to double in a year? My lord!

Andy, Dawson and Ravon were absolutely amazing! I normally go to the one off 11 mile and Harper but…read moreI'm changing my location to Mack. They took such great care of me today and were so professional and knowledgeable of all of questions and concerns.

Was a little mad went to closer location they didn't have my oil, sent me to further location. Only…read moreoil place open on Sundays very informative of my vehicle. Will definitely be going every 3000 miles.

Booked an appointment online to get winter tires put on a set of used rims with old tires. They…read moreneeded to remove the old tires first. They also had to remove the OEM rims from my car and install the new winter set. I called the day of appointment and asked if I could come in a couple hours early which they accommodated. They also helped me put the OEM set in my truck. All the workers I had interactions with were courteous and welcoming. Had the same thing done there about 8 years ago and will return. The price is competitive with others but their service is top notch. Keep it up!

When they say new tires will take 90 minutes to install, they really mean more than 2.5 hours.read more

The vehicle involved was a 2009 Ford Escape. My son, a new and inexperienced vehicle owner,…read moreattended this location for a routine oil change and relied entirely on the guidance of the service staff. Despite this being an older vehicle with no manufacturer requirement for premium oil, he was sold an "Ultra Premium Oil Package" at a cost of $179.99, resulting in a total invoice of $216.93. Ford does not recommend or require premium oil for this vehicle; a standard conventional or synthetic-blend 5W-20 oil change would have been fully appropriate. At no point was my son clearly informed that this premium oil was optional or unnecessary. He was led to believe it was recommended or required. Given his inexperience, this represents improper upselling and a lack of informed consent. I am not disputing that an oil change was performed. I am disputing the appropriateness of the oil package sold, the manner in which it was presented, and the excessive cost charged. As well, My son texted me while he was there and said the tech told him the Transmission was leaking very bad and needed to be repaired. I texted my son back and told him to have the tech show him the dipstick level. The tech did not show the level but had a picture on his phone that showed a dark, rusty colour liquid and was told there were metal fragments in the liquid. I advised my son to decline and we could look into this when he got home. When he got home I made sure the engine was warm and checked the level. It was still at full and clear. A bad leak would have shown a low level (we also do not have fluid marks on the driveway). When I called to enquire, the tech remembered and said he only presents options and my son chose the more expensive option on his own (my son disputes this and said they really pushed the more expensive due to the age of the vehicle and was told it was needed). He clearly did not tell the truth. I asked him what exactly he would do to fix the Transmission Leak. He told me he would do a Transmission Flush and add an additive which would stop the presumed leak. I then told him I checked the transmission fluid level and it was clear and full -he hung up on me. I called back and asked why he would hang up on me- I was not raising my voice but stated valid concerns. He said he got another call and was cut off. When I asked for the owners name he said he couldnt give it to me for confidential reasons but directed me to the bill with a phone number and email where I could state my concerns. I emailed and not suprisingly have not heard back.

My daughter requested a standard oil change and was told she needed a premium oil change which cost…read more$180. This is more than I've ever paid for any oil change in my life. He also made it seem like it wasn't an option for her to not have additional work done saying the car wouldn't run. She went in for an oil change and came out with a bill of over $300. When I called to question him he offered to give $20 off next time we returned. Very pushy and definitely took advantage of my daughters lack of experience and kindness.

I went in to inquire for an air filter, The guy (owner of the shop)said he might have it, he would…read morehave to check the car I was hesitant and he specified I will not charge you just to check the car. He wanted me to pay 80$ for filters, I told him I will pass and I'll figure it out, he got upset and wanted me to pay for the "service". To make the long story short he ended up calling me names and threaten me and he threw a RAG at my face the police had literally to get involved. Worst experience ever.

Here's the update No there was nothing wrong with the "component" as they kept trying to say I took…read moremy car to my regular guy&as I suspected it was the wiring bc the 1st guy stuck his hand in&tugged@ the light So it cost me a load of $ to fix what these idiots broke And when I bring my car?&ask for a bolt to be removed I really think that's what should B done After all that's what I asked for No I don't want to get into a pissing match w/some guy who swears bc he's a mechanic he knows more than I do either How about U treat your customers with a tiny bit of respect I've never had such a bad experience with an oil change as I've had with this place And after all was said& done this $15.99 oil change ended up costing me nearly $300?

I was driving down to Windsor from outside Hamilton for a hockey tournament and I had issues with…read moremy truck with my 8 year on board...I called an asked if you think you could work on my truck ( it was late Friday night ) , without a problem they said bring it in .. So thankful

How to explain such wonderful service You are treated with…read morerespect and dignity, and your concerns are listened to The owner takes the personal time to acknowledge you and explain to you in details what needs to be done to your vehicle, i have never felt that i was not intelligent enough to understand The work is done in a timely manner No work is done without the owner knowing The work is affordable and reliable I have to say this is one of the top garages in the city Thanks for all your help and knowledge Mark

Get a detailed estimate. They will rip you off on labor. This seemed to be a trustworthy garage for…read morea moment but it looks like it changed hands again and are back to scamming people. They seem rather incompetent as well.

DO NOT trust Angel with your car. After my car had been sitting for about a month because I was out…read moreof town, there was a loud thumping sound coming from my rear tire. I was going out of town for a week, and I asked my dad to take it in, and he did. Angel said it was the muffler casing, and he "fixed it". Came back from vacation, the car was still making the sound. I was going out of town again, so I asked my dad to take it back in. Throughout that entire time, the farthest I drove the car was about 15 minutes on city roads - no freeways, no long drives, just a couple of short city drives. When I came back from that trip, my dad told me that the rear end of the car was failing - the differential was failing, and the rim was bent and that because I "drove on it so much" it was a lost cause - that it'd cost more to fix it than the car is even worth. He said it'd last another 6 months to 2 years on city roads, and not to take it on the highway because it could seize. So, since I was moving to a different state in less than a month, I was scrambling to get some money for the car, and find a used one that I could make work with the small budget I had - since I'm 19. I ended up talking to my neighbor who was a car salesman for 35 years who said he didn't trust Angel from his own experience and asked to test drive the car. He drove it and said that he wasn't worried about it like Angel seemed to be and suggested we took it to his friend Chris at Dynamic Auto Repair in Farmington Hills. So we took it out there after hours and dropped it off and they let me know at 9:45AM the following morning that the issue was with the brake rotor - front and rear needed to be replaced, and the brake pads too, and that they could do it the same day and have me pick it up later that day. They were quick to contact me with the quote, assured me that the brakes were the issue, and actually took it out themselves to test drive it before and after the service to make sure the car was fixed and functional. So we had them fix the brakes and now the car - which if we'd listened to Angel, would've been sold to someone else and we would've spent thousands on a used car - was fixed for 1k and will now continue to last me at least a couple more years (it's a 2010). I'm thankful I got a second opinion, because if we'd blindly listened to Angel we would've spent a lot more time and money when we could've had it fixed and ready to go in less than 24 hours. DO NOT come here. DO NOT trust him with what he says about your car. Take it somewhere else, even take it to Dynamic Auto Repair and they'll give you much better and reliable treatment and care for your vehicle as it if were their own.

Tony was very professional and the service was so quick! My jeep needed a rear tail light and he…read morefixed it no issue!

Fair price and honest service. I was able to bring my own parts, which saved me money. They're…read moretransparent and don't try to push extra work. Definitely a shop you can trust.