I have been going here for several years. I take my classic cars as well as my daily drivers.read more

Zero stars. Extremely bad customer service Just don't waste your time. "Quick" is not the word I'd…read moreuse. I waited 45 minutes and was patient before I got out of the car and asked how long the wait was gonna be. The ginger bearded guy was rude as hell. I used to get my oil changed here regularly and they are never "quick" by any means. But after their rude customer service I'll happily take my business elsewhere. There's literally an oil change place with kind people just across 75. No excuse to go to this business.

It had been a very long time since I'd been here last but I was in desperate need of a deep clean…read moreon my car so I swung by when in the area, not sure what I'd find after such a long absence. I'm glad to report that the quality of the clean is still great and the folks are just as nice as before. The rogue glitter and pine needles from hauling christmas decorations, the stray sand from trips up north and a road trip to South Carolina, dog fur, sticky spilled coffee spots, etc etc, all gone. The tires were shined up, floor mats rinsed off, etc etc. The price has DEFINITELY gone up since I was here last, with a full service cleaning going for about $35 now. But for what is essentially a mini detailing and the quality of the cleaning I found the price doable. Especially since a lot of a high power self-serve vacuums can run more than a few bucks and this way I didn't have to do the labor and didn't need to scrounge up quarters. Speaking of scrounging up, tho, since I was here last the adjacent gas station has closed. Being someone who doesn't carry cash most of the time I always used the gas station as a spot to get cash back or hit the ATM so I could give the folks a tip. This time I had to run across the street to the other gas station to do it. So if you come by I highly recommend making sure you have some $$ beforehand if you're the generous type. The good news is that the Starbucks is still there, there's a dunkin next door, and a Auntie Anne's pretzel in the building now where the gas station used to be. They still have their "waiting room" but if you're peckish or thirsty there are plenty of places to grab something while you wait for your car to be cleaned!

We have been coming here for years. Every time we see different faces here. All the experience here…read morehave always been a positive one. I recommend to get the full service and please tip highly here because they get the job done very well. Best carwash in Dearborn I drive from Allen Park just to come here. That is all! Chief If you do write from the heart remember to always be humble first.

Amazing service!! We went through the first step of the process too quickly. As soon as we finished…read morethe car wash, an employee came over and sent us through again so that everything would be sparkling clean. Great customer service

I had high expectations after reading many of the reviews and even more so when I arrived to a…read morefully staffed facility and no cars in line. I figured I'd have the luxury of a few guys spraying and attentively looking over my van. Boy was I wrong. I purchased the Silver package which included a tire shine and wheel wash and shine among other things. I generously tipped the crew after they towel dried and applied the tire shine but was really disappointed when I got home. Keep in mind it was a beautiful dry and sunny day so none of the dirt you see in the photos occurred on my drive from their lot to home. They earned the the second star only because I was greeted upon my arrival and the crew "seemed" professional otherwise it would have been a one star rating. 09/21/23 UPDATE: The management team from Magic Touch reached out to me in order to make things right. I returned to their other location that's a little closer since I live almost a half hour away from the original location. The manager was very attentive and passionate about making things right. The follow up and customer service was 100/100 so I definitely appreciated that. The van looked much better this time around. Many business get complacent or lazy when they're successful but the great ones rise to the occasion when things don't go right the first time and Magical Touch stepped up. So I'm gonna add another two stars from my original two star rating. END OF UPDATE

Top professionals--very responsive to your auto needs Been…read moredealing with company for 30 years

I took my truck there for brake service, they said I needed brake line repair, which I considered…read moreto be true since my brakes went out when I was out driving. They also said needed brakes, calipers rotors all around, they said everything was $ 2200. I let them do the job, they said it would take a week, it took them 3 weeks, then when I was ready to pay the guy tells me $4200. I said the quote was $2200, then he says oh well, I'll give you the discount of $3800, are you serious? I asked for my truck back , now it's $2200. I paid, they said they would be finished up that evening, I asked could they bring to my house, no problem, tow truck comes but my truck in yard, don't knock on door or nothing, just so happen I saw him, I'm like where's the keys, in the truck, this man in such a rush. I say where's the hub caps to the wheels, he look he say on front seat, so you can't put everything back like it was. I drove it it seem fine, brakes work, but they emptied the gas didn't even replace it, I mean zero drop, I don't think I could go to the gas station, I had to call AAA. This place sucks and a rip off! Don't go here ever! Don't even get gas there!

BEWARE! They will damage your car!!! I dropped my car off to the at 8:15am for a FULL detail for…read morethe cost of $160. There was only ONE car there when I arrived and it was already being serviced. I was told (very rudely) by the old lady with glasses that it would be 3-4 hours. I walked back outside to remove my son's car seat from the vehicle, a very rude gentleman asked me to move my car loudly and abruptly before I could inform him that I no longer had my keys. Fast forward, 1:15pm I called to check on my vehicle to be informed that they had JUST started on it. I immediately asked them to stop because it had already been 5 hours and it should have been completed. When I walked in, I retrieved my keys and walked out to my car to find my gas tank wide open. I went back in and asked for a manager to inform them that I would be filing a police report because I feel as though the tampered with my car. Once inside my vehicle to my surprise, it was WORSE than when I dropped it off. Apparently they "prepped my vehicle and sprayed the door jams and now there are water marks on my ceiling around EVERY door. When I spoke to the manager, Paul, he apologized and told me he would do absolutely NOTHING for me beside clean my ceiling THAT THEY DAMAGED...and I could bring my car back and continue to wait. After 5 hours I received nothing but a damaged vehicle and inconvenience. I will be filing a police report and a claim in court for someone to correct the issues that they have caused me. I told my friend who referred me to my them to never refer anything else to me! They charge the same price as the Chevy dealership and the Chevy dealership is more efficient. This is what you get for trying to support small owned businesses. Go to Matick Chevrolet, they are the same price and will have you in and out in 2 hours or less.

I know prices everywhere have risen but they don't do a good job. Before, they used to, now they…read morehired lazy people

Amazing people, they really know how to take care of you. Very respectful, knowledgeable, and know…read morewhat they are doing. If anyone needs tints or PPF, don't hesitate. Call them ASAP and get an appointment, you won't be disappointed. They will make sure you are completely satisfied before walking out, can't get that anywhere these days. Thank you Alak and Abed. You guys are the best.

Great service and they explain everything to you…read more They are always open to answer any of your questions and take any car in with expert level care and consideration. Overall prices are very fair and similar to what I would pay in California but honestly way better. For my Mach1, it was $40 for the exterior and ~$65 for interior and exterior. Take care of your car and bring here, you won't regret it !

Poor customer service. You do not get the service you pay for. Asked for a transmission flush, I…read morewas assured it would be done....later down the road I found out he didn't even change or add any transmission fluid at all. He very rarely uses synthetic oil, even if you pay for it.. I would not take any car to this oil company

Took my car to them twice a while back and never again. The first time just for a simple oil…read morechange and a several months later for the same but by then my car was having a complications. I later found out from a different auto place that my transmission line had been spliced causing me to leak fluid over time. I recall the first time I was at this place they kept trying to get me to get a trans flush and refill and the last time they kept telling me my trans fluid was low. I can't out right accuse them of damaging my line, I can however say that at no point did they mention the splice and/or leaking transfluid.

If you have a lot of time and not a lot of money, this is the place for you! I came in on a…read moreSaturday, which is normally busy, and was given an estimated 30 minute wait time. I ended up waiting one hour before it was my turn in the small lobby. Luckily, I brought reading material. The service of exterior and interior car wash took about 30 minutes for my sedan. Everyone was very pleasant, and most of my car was cleaned spectacularly. Looking through my windshield has never been more HD! However, there was a small area near the rear door that was missed. For $20, I was very impressed by the outcome and I'll be back.

I hate to do this. However, was rough start to finish…read more I had a car that needed some serious love as a preface before I brought it in. I was told no problem and that there might be a $15 up charge it needs heavy cleaning. Once I got there they decided to up charge me all the way to $60 and told me they would wash it and get everything off my windows specifically, for an additional 15. Totaling $215. I made sure to tip well for Covid workers and hopped in my car and drove away. $245... As I was pulling away, I noticed food and wrappers in between the driver seat and the center counsel along with the same thing on the other side. I turned around and vacuumed it out myself. Here's what else I found after $245 spent in five hours waiting...