My experience dealing with this branch has been very good -- friendly, efficient tellers, and…read moregetting in/out is easy, this branch is in the Walmart off of Michigan & Ireland. As far as the bank itself (nationally), in almost three years of being their customer, I've only had one bad experience. I like that I've been able to seamlessly do my banking in three different states without any hangups. They are open every day except Christmas and have evening hours (until 6 or 7pm at every branch on weekdays.) For the convenience factor they are great. The online systems work well, and when I had an offshore fradulent charge show up on my account, their security department was very efficient in helping me clear that up. I like this bank. Other banks have sent me flyers offering bonuses for opening accounts, some other South Bend banks are 10-15 minutes closer to my house, and there is no "prestige" banking inside a Walmart, but I am staying with Woodforest. They have earned my business time and time again.

Love this bank. Tellers are super nice. Barb is my favorite. Been with this bank for 35 yrs.read more

I have been doing business here for over 30 years. People answer the phones, not bots or…read morerecordings. They know who you are when you come in the door. I prefer a financial institution with less focus on technology and growth and more focus on looking out for the Member's best interest. Credit Unions are member owned and should have the member's best interest as top priority. This credit union does.

An excellent home town credit union. A little behind the times technologywise, but the best staff…read moreever!!!

I have absolutely nothing but positive things to say about this branch. The employees are…read morefantastic, i find myself popping by to say hello when im just shopping at Walmart.. they have so many account options and for a small business? Highly recommend!!

Manager on duty is extremely rude. I've been here multiple…read moretimes before to get change because they are the only bank open on Sunday they're always rude but today topped it. She (the manager)had a look of disgust on her face as she talked to me. I'm sorry but racism? Because when she turned to help the white lady next to me she was all smiles and kind as the lady wanted her checks cashed. Excuse me? You just told me you didn't have any cash because you hadn't gotten a delivery. The teller was just as rude, I'm guessing training involves the "do as I do" Method. Obviously the on boarding process doesn't cover how to treat a client. I'm still debating taking this matter above the branch manager.

Excellent service and very helpful. I have never had a bad experience here. The front desk lady is…read morevery kind and helpful!

I found this agency on AAA website. I have AAA for my primary home and wanted to get a quote for a…read moresecond property I was buying in the area. The gentleman who answered seemed really put out by my request for a quote and then went on to say that it would take a week to get a quote. I asked why and he said because they were so busy servicing their current clients it would take them a week to get to this request. Um... Ok.....

John Breckenridge is highly recommeded. He is an Assistant Vice President loan officer…read more Great for home refinancing and conventional loans. Peoples Bank does not do FHA loans yet. John treats my clients like family!

Great bank! Great service! They are very professional when speaking with them either on the phone…read moreor in person!

Great service these guys really know how to make customers feel welcome in the office.read more

Great customer service! Very knowledgeable! He was able to help me get a life insurance policy to…read moreprotect me and my family.

I've never had any issues with them and now for a week I have called numerous times, left voice…read moremails, sent a email. NO RESPONSE in a week or as of yet. I am needing info only they have while I am working on my end of life legal paperwork. This is very annoying as I don't live in IN so I can't just drive there and I also worry that when I pass my relative who will be taking care of it all who is supposed to contact them so they can get my life insurance for him. You would think if there is something major going on there they would state on their voicemail. Not a happy person

Been doing business with Bill for 50 years.. First class…read more All the way. Great service, great family business