They have very friendly, professional and knowledgeable staff. They provided me with quality work…read moreat an affordable price. Excellent business!

From the owner: We are a smartphone repair store. We fix from broken screens, batteries or charging port to even…read morewater damage phone at a very reasonable price.

First and foremost, do not bring your electronics to this business or your money to any business…read moreowned by this guy. I dropped my cracked iPhone screen off at this place and was told it would be a quick 1 hour screen repair. They were charging the astronomical price of $150 for this service. After twenty minutes of "working" on my phone, the incompetent female worker informed me that she had broken the home button on my phone and that she needed to wait for the "Tech" to get there to fix it. He got there and could not repair the home button. So now I have a broken $1000 phone that isn't working properly. Here is where the story gets really good. I went to pick up my phone and was met at the counter by the owner of the business who, to say the very least, was an arrogant prick who truly believed he would intimidate and threaten me into paying full price for breaking my phone. He handed me my phone with the new screen and told me he would reduce the price to $100 from $150. Despite the screen being new, they installed it incorrectly and the phone would not seat properly inside of the backing of the phone, in addition to the home button being broken. Now that I had my property back, I told him that I would happily reimburse him for the screen, but would not be paying a dollar more due to the fact that they damaged my phone and reassembled it incorrectly. I said he could take the money for the new screen or replace a $1000 phone. He became irate and started slamming his hands on the counter. I just stared at him because I could easily issue this guy a beat down, but I opted for the civilized option of offering to pay for the material I used. He then, very angrily and reluctantly, agreed to accept $50, but that he would only accept cash. Lol. I told him I would go get it and bring it back. I went to the nearest ATM and gave him $60 because they would not give 10's and told him to keep the change. While I was gone he called some weak-looking punk to come sit inside to try and intimidate me. The moral of the story is that the owner of this business is not only incompetent, worthless, and a bully. He is also a spineless coward and thug who literally resorted to intimidating his customers over simply just being good at his job. Truly pathetic.

The guys here are AMAZING!!! I brought my tablet in with the screen all messed up! They fixed it in…read morea matter of a couple of hours!! This place is AWESOME!!! If you go anywhere else, you're crazy!

I've been in communication with both Shane and John for months, they sincerely care about taking…read morecare of their customer base, and provide excellent information and efficient communication to those they conduct business with. They wont steer you wrong.

I met Levi at the Youree Drive location. I told him my issue with my I phone. I have taken it to…read moreother businesses but no one was able to fix it. Levi took my phone for about fifteen minutes and worked on it. After he was finished I kept my fingers crossed that it was finally fixed. I was so excited my phone has been working ever since!!! I'm so happy. I would recommend the Youree Drive location with Levi at The Broken Phone for your I Phone repair!!!

Speedy knowledgeable honest service! These guys know their…read morestuff and they've always given me a little something extra!