We have been trying to figure out why my new AC unit, that Teamwork installed in March, keeps freezing up. After months of trial and error, every employee coming to my house, replacing all my ducts, and cutting a new air supply vent into my ceiling it till acts up. I have been patient and understanding after spending almost $8000 total and still no answer. Then one Monday morning Tim senior shows up at my house with two guys I never met before. Nothing was scheduled or told to me so I asked why he was at my house at 9am and he responded that he came to fix my AC. I told him I knew nothing about him coming today and he yells back at me that he is done with my AC and I can take him to court. I never told him to leave nor did I say anything rude. I just was confused and asked a question. He could have just explained what was going on and I would of let him in. I have no idea what set him off but I believe I'm owed an apology. After that, I was told to go get another HVAC company to do a consult and list the problems they find on the bill and they would pay the bill and go from there on figuring out what the problem is. He is all the problems Teamwork caused: A/C unit is a 2.5 ton but should be a 2 ton, drain lines in the crawl space are not hooked up so water is just dumping into crawl space, and ducts are full of water from drainage not being hooked up probably and will not only block air flow to half of the house but could cause mold problems later.
Now it's been over a month since the consult and Teamwork is ghosting me. No one will reply to my question and I will probably have to get a lawyer just to get my money back so I can get real professionals to redo my A/C. The only person worth anything is the receptionist Lori. read more