I am convinced that they either don't know what they're doing or they don't care.
For whatever reason, they must call me at some random time between 9am-5pm during some random weekday in order to setup an appointment for therapy or to see the doctor. I don't understand why they can't just make appointments after each one before I leave.
My first therapist was very ineffective. It didn't feel like they were interested and they moved my therapy sessions to phone call only. Each therapy session with them felt like they were just agreeing with everything I said and just waiting until I was done talking. It felt like I was carrying the weight of our conversations and I wasn't getting anything out of it. They ask me what happened since the last session and if I couldn't say much, they would end the session immediately. One of the phone call therapy sessions was only a couple minutes. I informed them I wanted a change of therapist. They gave me a new therapist to talk to, but never changed it in their system.... so I got a call from the first therapist wondering where I am.
The psychiatrist has given me medication that has, so far, not been working well. I have suffered severe side effects like tremors, slurring speech, and terrifying hallucinations for days. When I needed to talk to the psychiatrist due to my medication, I have to make an appointment with him. It can take days or weeks with how they make appointments here.
They changed my case worker without telling me or giving me a reason. I haven't received a call for an appointment in weeks. I'm supposed to have therapy every 2 weeks, but it's well past that. I guess they either forgotten, or don't care. Either way, I'm done.
Save yourself the headache. If you really need help, you can find it anywhere else. There's way better than this out there. I wish I bothered to look this place up before I became a patient. read more