I'm a CNA that takes patients/residents on doctors app.. When I arrived to Ste 170 with my…read moreresident we walked up to the desk I spoke " good morning" the lady was very rude and asked me what did I want. I told her that my resident had an appointment here and she snap at me... I tried to explain that I was just her escort and the paperwork that they gave me told to come here she then told me that I wasn't escorting her here and that she had to go somewhere else and never gave us directions when I had to return back to the suite she then took a look at my paperwork with a very bad attitude and told me I was to go to the second floor.. Never gave us any directions or anything.. Very rude and mean... It made me and my resident very uncomfortable....

An excellent appointment....caring staff and a super clean, inviting atmosphere. I would choose…read morethis institute over a hospital setting ...any day! They are specialists , and the only patients there, are cardiac patients. 5 star!

I have never had a problem with Taylor location all my doc are there . Good service you're in and…read moreout fast

I don't see why this hospital got such a low review. This is the best hospital I have ever attended…read moreas far as their service people are always kind they get you in and get you out quickly.

Excellent! Quick service, professional and took care of my medical need! I highly recommend if you…read moreneed a quick Doctor in the Wyandotte/Downriver area!

Update! Unfortunately the quality of care has gone downhill at this urgent care. They have now…read moremishandled 2 UTI's that I have been treated for. The first, I was underdosed with cephalexin, changed to cipro (which didn't work at all) someone finally figured out that I had been underdosed and I was put back on cephalexin. The second, I was given 1500mg of cephalexin instead of the gold standard which is 2000mg and was told they prescribed the lesser due to some billing things? (Not clear) so he orders the extra pills to put me on 4 times a day. I go back today and the Provider Kerrie Machcinski adamantly tries to tell me I was prescribed 500mg 4 times a day because she didn't do her homework and see that's not what I was prescribed initially and when I say I'll call my home and have them take a picture. She gets very aggressive and angry and even says "I know I'm being defensive" . It was unprofessional and extremely upsetting because I don't feel good and I'm coming to them to figure things out. She was demoralizing and did not make me feel heard as the patient and I didn't feel comfortable talking to her further. I won't be back.

This was my first visit and I definitely would recommend them. They were very professional. My…read moreservice was performed in a timely manner.

Thank you so much For everything you have done to my…read moreFamily.. Always been great services

Best staff, nurses and doctors! Always takes care of my daughter!! Best urgent care to go to!read more

I came here today after being recommended and these were the nicest people i've met in a doctor…read moreoffice. Dr mush was great with us and i felt heard as i haven't always felt that way with doctors. the nurses were amazing and overall this building just felt very welcoming. Thank you for what you guys do!

my friend took a spill in the parking lot on our way to see the Eagles. she needed six stiches…read more They were amazing !!!

DO NOT COME UNLESS YOU WANT TO BE OVERCHARGED AND MISDIAGNOSED!! IM STUCK WITH A $80 BILL!…read more I came here having symptoms that correlated with an upper respiratory infection besides a cough. they insisted that I needed to be tested for Covid, Strep, and the flu. And what do you know they all came back negative! So they sent me on my way with a nausea medication and a cough suppressant when I had NO COUGH! I Had to call back up here because I was not getting any better and to have them call in an antibiotic. And once I started taking the antibiotics that I HAD TO ASK TO BE SENT IN I was feeling better.

This office was clean and they got me in to see a doctor same day. When I went for the first time I…read morewas new to the area and didn't know where to start. The people at checkin and checkout were friendly. The doctor was friendly and truly listened as well. He was able to help get tests I needed and followed up with me which I appreciated. The nurses were also welcoming!

I was a patient of Dr. Sharon's at this office for several years. She left and I was given no…read morenotice of this. No letter in mychart, no letter in the mail. I am in the middle of some serious medical issues and have no doctor assigned to me. I was told there is no one taking on her patients. I wanted someone to go over my MRI results with me and was given an appt with the NP Stephanie Workman who I requested to not be seen by. During said visit she states "well, I don't typically read MRI's but I'll read what's stated on the report". I did that myself and searched on Google prior to the visit. I stated I would like a doctor note for my back issues as I have been coming for this since September of 2023 with no type of resolution to be met with "You can ask the sun of your employer it doesn't mean they will work with you". I had already cleared this with my employer and should not be ridiculed by your NP who thinks she knows my situation at work. She just did not want to take the time to write the work restriction note and it was clear she didn't want to help me. Her attitude is poor and she seems to not know answers. I have a current referral to U of M for my back to which she asked why I was not going to see the back doctor through HF. This is exactly why. Almost a year of coming for the same issue with no answers and now no actual doctor assigned to me. I wasted my time to have zero questions answered by a nurse practitioner who could not answer them. I am fully transferring care to Beaumont as this whole situation with the doctor leaving was handled poorly and could have been taken care of in a more appropriate manner.

Honestly, it doesnt look like a place you'd want to go from the outside but i have had to go…read moreseveral times now over the last couple of years for various different reasons (some visits for myself and some for the kids); and i have always been treated great. Because of the hours, shorter wait times, and comfortability i have had here, i even switched dr shaw to my primary doctor! I could never get into see my actual doctor when i needed.. never ! It was always someone different who didn't know me... the couple of doctors here already know more about me and i can tell they care ..plus they actually listen to what you are saying about YOUR BODY. Just go if you have a problem, you wont regret it. The only downfall is having to fill out a form each time before being seen even after they know my entire family at this point and they have all our information but maybe thats just my pet peeve. it does seem like the receptionists have a high turnover rate and sometimes they don't exactly know what to do, but there is always someone there to help and figure whatever it is (typically insurance issues)..

I love this place, everyone was welcoming, pleasant and caring. The Doctor took the time to fully…read morelisten, was experienced enough to know just how to help me, and since I don't have insurance, made sure it was in my budget too. I highly recommend them, the Doctor and staff are amazing.. thanks to everyone at Garden City Urgent Care. Penny Golden