This is a small town business that appears to have a loyal customer base that keeps them running…read more I have not seen them advertise around town, on the radio or in any newspapers, so that contributes to the indication that they are mostly self-sustaining from a solid customer base. Either that or they charge more than other locations, but I cannot make that claim since I have no context off which to base it. I brought two ATVs here recently to receive an annual service since the last owner took very good care of them, but never had them serviced because he put so few miles on them. I had batteries replaced, oil changed and a general tune-up - all told, it cost about $600, with the batteries and tune up costing the majority of the bill. The owner was very friendly and I think he does all the work himself, which is comforting because he appears to know his stuff. I'll be back for services again sometime - I think he'll take great care of my machines.

Worst service I've ever experienced. I got a call from YAMAHA regarding of my tires that i ordered…read more I live an hour away from Wasilla so I asked, "is Saturday a good time to bring my bike over to change the tires?". They tell me "of course, bring it over". Cool, that means they have space to work on the bike. Saturday arrives, I rent a trailer to tow my bike and made my way to Wasilla. I went to service to drop off the bike, and the manager tells me "we don't have an appointment for you today". "I was told to bring it over today, so I did. How there's no appointment for me?" Anyways, the manager from service helped me out since I already did the trip, affecting the people already in line to get their bike serviced. I head over to the part department to talk to the guy who told me to bring it over. He says "yeah, i told you to bring it over but it's not on us that service is backed up for 4 weeks, WE DONT WORK WITH SERVICE" (it's the same fucking dealership, they're both YAMAHA, how will you say you don't work along with service, ridiculous). Why instead of saying to bring it, you could have said "talk to the manager from service to make sure he has space". It's not that fucking hard, you don't need a college degree to do so, just some common sense. In other words, as a client is my fault and my responsibility of not making an appointment before hand. "FUCK THE CLIENTS" that should be the new part's department motto. Shoutout to the service manager to be mindful about the situation and helped me out.

Very unhappy with my local Yamaha dealer, Performance Yamaha of Alaska. It took them two months to…read moredo a standard service, brake jobs, and oil changes on my two machines. It was 5 weeks from when I dropped them off to get a call just to verify parts. Another 4 weeks to get the parts in and repairs. And to add the Icing! I got machines back with no oil in them. Found out when the boys got stranded 4 miles from home. I know where I will purchase my new boat motor, new snowmachine, and another four wheeler! Not at Performance Yamaha in Wasilla! #terribleservice #notgettingmybusiness #HelloAnchorageYamaha

I love these guys. I made the mistake of purchasing my atv…read moreelsewhere. The follow up and service sucked. THIS PLACE IS FANTASTIC. I've had general maintenance done here. I also ordered a performance clutch kit And had them install it. They are popular and you will probably need to get an appointment for stuff like that. Knowledgeable desk guys too. I had an old 80's atc/200 I'm my back yard that needed tlc. They don't work on that old liability three wheel stuff but can give you the phone numbers of hobby wrenches that will. Very friendly Knowledgeable. And my favorite. Return phone calls and let you know when your stuff shows up. Let's face it. Anyone can sell you a machine. Who're you going to take it WHEN it needs care. A service oriented place. HERE!

My buddy and I were on a motorcycle tour through Alaska and by the time we got to Anchorage our…read morerear tires (Heidenau K60s) were toast. I called these guys up and They had 4 tires in stock that would fit our bikes. They had quite a few jobs underway but they said if we could get the tires off the bikes they would change them right away! Deal! We were equipped to do that and we were done in an hour or so. Very friendly guys!