Blah. My drink was not very good. I ordered the black milk tea with tapioca, the basic order. I…read moremodified it by asking for less sugar, which if you've ordered in Asia or down the street at BoboQ, is a normal request. However, the drink I received was so bland; it really tasted like milk with watery tea. It was not up to par.
What I do like: the upstairs seating is generous and the decor is intentional--trying to create a warm, inviting atmosphere. There is a restroom (always a plus when you're drinking a large amount of liquid). And generally, I'm excited to see interest and competition for bubble tea drinks in Europe.
I'll also praise their service. It wasn't until after I sat down that I realized the official business hours had already ended. Nevertheless, the nice staff member still took my order, asked if it was to-go or for-here, and she delivered my drink to me at my table.
I would have rated Sphere Bay with two-stars for the drink quality, but I think they do a good job creating a welcoming environment and I really want to see it succeed.
Tip to the staff: double the strength of your tea when you brew it, then when you add the milk, it won't taste as watery. And keep taste testing the sweetness level, mine was pretty bad.