This is the best salon ever with Cristina at the helm! She is a master at cutting, coloring and…read moredeveloping styles. You will leave the salon in smiles.

I booked Abbi for my wedding in October of 2023 and was super blessed to have her! After a…read moremiserable bridal trial with another stylist I heard that the beauty studio might be able to help me style my natural curls. Abbi was professional, so funny and easy to talk to. She also ROCKED my hair! I was so excited I cried at the trial! On the wedding day she did my hair even better than the trial (magic)! She has a real talent for bringing out the natural qualities that you want to enhance. My curls looked amazing and she even thought ahead on things like how the hair would fall as the night went on with dancing. She made every one of my girls look amazing too and kept a chill and happy atmosphere the morning of the wedding. Thank you so much for all you hardwork and detail! In fact, Abbi was so amazing that my MOH booked her for her wedding coming up this year! Book with them today!

Marsia and Hannah did my mom, sister and my makeup and hair for my brother's wedding. We are not…read morelocal to the area, so I found Marsia on Instagram. We had the absolute best experience. They listened to what we wanted and we were so thrilled with the end results. They also ran ahead of schedule, which is something we've had issues with in the past for events. So happy we tried the beauty studio!!!!

Longtime client. Always happy with my hair. I've also had Brazilian blowouts and those are life…read morechanging! Smooths the hair for months, especially if you have thick wavy hair like me. Everyone there is pleasant, well trained and skilled in the art of hair. The salon is always clean and comfortable. I would never think there's a salon on that street. They definitely bring shine to the area! Can't say enough nice things about Michelle and her team!

Really nice salon with really lovely hair stylists in a cool location. I felt very welcomed and…read morecared for while I was there and would absolutely recommend them. I got exactly the haircut I wanted and felt great after. The only kind of funny thing is the mirrors at each chair, they're not like a regular set up. Big tall mirrors are sort of angled against the wall so you will be seeing yourself at a strange angle. I'm sure it's for the design of the space rather than utility but had to share only because I was sincerely looking up my own nose most of the time while having my hair worked on. Make sure to go to the urban food broad across the street after your appointment

Bad experience. I asked for cherry cola on my black hair and ended up with an ashy red that washed…read moreout in 2 washes. I was told by the receptionist I could come in for a free re-glaze and after driving 40 minutes back to the salon a few weeks later I was told it was going to be a full charge for the fix and without prior warning, she told me theres only a 1 week grace period for fixes. The dye should last more than 2 washes and I paid over $300 for it, just to be told a fix would be more money. Also the hair stylist admitted the color turned out more red than I originally asked for. Not to mention not speaking a word to me the entire 3 hour appointment. I will not be going back.

Shelly & her talented staff at Craft Salon are the most creative & professional hair stylists I've…read moreever experienced. I've had the pleasure of being taken care at Craft since 2019 and I give this salon my highest recommendation. Shelly has kept my blonde highlights looking fabulous. She spends time answering all of my hair care questions and I never feel like I'm being marketed to or oversold.

My girlfriend and I got an appointment (Hair cut for me, dye and hair cut for her) and she was…read moreFANTASTIC! Fantastic vibes with the entire room being decorated with that cool thift shop aesethic with a story behind each thing on the wall. My cut came out great, and my girlfriend got what she wanted with the hair dye along with plenty of advice for how to care for it / what it will look like in the future. 10/10 and gained a life long customer

I requested an appointment with their online booking site for hair color, cut and highlights that…read morewas set for 1.5 hours. I got an email and text confirmation and several reminders up to the day of. Just 2 hours before I got a message from Taylor that she just got notified of my appointment, and wouldn't be able to take me because it was double-booked but I could rescheduled for another day. I asked if I could be compensated in any way because of the inconvenience and was offered $5 off. I said that I was hoping for more considering I had gotten several email and text confirmation and reminders from their service and was being canceled last minute. Taylor proceeds to say that it wasn't her fault and that it was best not to take me on as a client since we couldn't agree, making it like I was in the wrong with her not caring about what happened. This is how a potential new client is treated over a situation caused by the company booking system. I don't recommend them because of the booking error and the completely bad customer service handling it: 1) not taking accountability by offering any compensation, 2) only giving a minimal amount of a discount after being asked, 3) and then canceling appointment altogether over not wanting to compensate more but putting it on the customer for "not being agreeable".

I live out of state & my mom who is in a nursing home in Chicopee needed a haircut the staff had…read moretold me. I found Teresa online & she was so helpful. We scheduled an appointment for the next day. She told me she would text me a picture of the finished cut!! She made my day!

Terese was great! She was easy to communicate with and schedule an appointment. She offers a great…read moreand affordable service for people who are home bound, it's a real life saver for my mom. She did a good job trimming her hair. We will definitely use her again. Thanks Terese!

Melissa & Lisa are Amazing ! Top notch service with a great…read morevibe ! My hair was so damaged 3 years ago. Melissa has it looking fantastic ! Love it !!

LOVE The Luxy. Lisa is such a sweetheart, and is the salon…read moreowner. Both her and Melissa, are incredible colorists and stylists. HIGHLY Recommend this place!