The only "bank" that truly understood me. They took me in and literally gave me a home to live in…read more Great people who answer the actual phone and I checked, they are not in a call center, they are in the office. (I once called from the lobby to be sure.) Helpful, knowledgeable professionals who are there to help and make sure you are comfortable and informed with any finical decisions that are plaguing you. Not just for teachers either, anyone is welcome. Once you join the Credit Union you are a member entitled to a share of the profits. I get a cheque for several hundred dollars a year. Thanks TPCU!

From the owner: We are a full service financial institution that is a co-operative that focuses on member service…read morefirst. Anyone can join our credit union and take advantage of our community based credit union that is known for it great personalized service.

Lots of parking makes this an easy bank to get in and out of quickly…read more Note that there is the bank in the middle of the parking lot, but there are two banking machines in the Mall proper: 1) by the middle door and 2) by the entrance to Petes.

A bank is a bank is a bank in my books. Banks are filled with money that I don't have, the money…read morethat I do have usually has to stay there, and everything that goes through the heads of people who work in banks actively makes mine hurt until I splurge on a $300 belt to make the pain go away. All in all, banks and I have no reason to be friends. This credit union is pretty much just like any other bank except in a nicer building. It looks all fancy with its grandiose columns which makes me pretty happy. If I have to go to a bank, it might as well be wrapped in Roman pomp. It also has a strange rule that you can slam your car into park basically on its front step if you're just running in to use the ATM. Along with the columns, this ends up making me feel all kinds if VIP...like la Lohan drunk-driving her coup right into the line-up at some LA hotspot. The staff on the inside includes multiple young bucks (nice to know that there are spots hiring new grads!) and plenty of folks who can cope with 'old person requests' much better than I ever could. I'd rather take 37 punches to the face than have to go fetch a lady crisper $20 bills for her grandson's birthday card, but I suppose that's why they work there and I don't. So in summary, Ben hates banks, this one is fancy enough to fool me into thinking I'm not just handing my money over to bills, and old people drive me crazy but are in good hands here.

Banking is one of those things that I don't think most people enjoy (except on payday of course),…read morebut I've found banking at Heritage (now part of East Coast CU) has been an absolute joy. They had a nice little display on campus during orientation, which was nice enough, but actually going in and setting up a membership was surprisingly less painful than I had expected. The place was under renovations at the time so it was a bit unorganized and not particularly pleasant to sit around in, but I was seen quickly, different staff came by to make sure I'd been looked after, which honestly got a bit obnoxious, but it was nice to know someone knew there was another living body in the room. Location isn't the greatest for people that are passing through downtown, but at the same time, neither are the other bank locations off Alderney.

I love going to this bank because its brand spanking new, conveniently located between the city and…read morethe countryside, lots of parking and friendly staff. My main reason for liking this bank is also the fact that since its new, one rarely faces long lines...but as urban development continues to accelerate in the neighborhood, and more people discover the location, that may change in the future. Every time I have been there, there has been a friendly front desk employee who actively greets you and makes sure you get to where you need to be in the bank (not that its huge, but its a nice personal touch)

I'm both a personal and business customer here and the staff of RBC in Lunenburg is excellent! I've…read morenever had any problems they couldn't solve and I've never had less than friendly and expert service here. 24 hour bank machine available.

I used to do my banking at this HSBC until I had a few separate occurrences take place…read more *A had a cheque go missing after I deposited it into an atm at this bank. It turned up after two weeks. (somehow? I was never given an explanation) * I was consistently treated poorly whenever I required customer service based on being 19-20 years old at the time. Pretty inexcusable. Overall, HSBC has decent rates if you're the type of person who uses their debit card 5 times a day, but the customer service was poor enough to warrant me taking my business elsewhere.

NOT friendly staff at all. Had walked in to open an account and was told unless you have so many…read moredollars minimum to deposit we are not interested. So bizarre. In fact I had 4 times the amount but still treated you like whatever. Second visit was the same. Only do my banking online thank goodness as would not want to deal with these people. In addition they messed up when setting up my account and I had to call Head Office to get it sorted out so I could access my funds. I only went to them as wanted international access to accounts when travelling but definitely not the kind of people you want to deal with. The rep even gave me a bull story assuring me I could do so and so if I upgraded my account. Turned out it was not true and he never even apologized. Again it was whatever. Do yourself a favour and stay away from these people.

I'm glad the Credit Union exists, and I do all my business banking through it, but could the people…read moreat this branch do something about their lousy attitudes? Sheesh, I'd be happy if the teller serving me would even look up and acknowledge my existence. I normally do my transactions at a different branch, (on Mumford Road, where the people are very friendly) but every once in a while I pop in here if it's convenient and I have yet to have a pleasant experience here. These people need some serious customer service workshopping.

I had to pop into this branch today to do a deposit for work. It is a lovely bank with large…read morewindows facing Spring Garden Road and Brenton Street, great for traffic and pedestrian watching while taking care of finances. There was no line and I was in and out in no time flat. The service was prompt and friendly enough, and I appreciated that the tellers had chairs at their disposal, as having to stand all day at a counter isn't the most comfortable of situations. All in all, my little jaunt into the Credit Union was a pleasant experience indeed. It's nice to check out the different financial institutions around town, especially if you've been patronizing the same one for years.