A bank is a bank is a bank in my books. Banks are filled with money that I don't have, the money…read morethat I do have usually has to stay there, and everything that goes through the heads of people who work in banks actively makes mine hurt until I splurge on a $300 belt to make the pain go away. All in all, banks and I have no reason to be friends. This credit union is pretty much just like any other bank except in a nicer building. It looks all fancy with its grandiose columns which makes me pretty happy. If I have to go to a bank, it might as well be wrapped in Roman pomp. It also has a strange rule that you can slam your car into park basically on its front step if you're just running in to use the ATM. Along with the columns, this ends up making me feel all kinds if VIP...like la Lohan drunk-driving her coup right into the line-up at some LA hotspot. The staff on the inside includes multiple young bucks (nice to know that there are spots hiring new grads!) and plenty of folks who can cope with 'old person requests' much better than I ever could. I'd rather take 37 punches to the face than have to go fetch a lady crisper $20 bills for her grandson's birthday card, but I suppose that's why they work there and I don't. So in summary, Ben hates banks, this one is fancy enough to fool me into thinking I'm not just handing my money over to bills, and old people drive me crazy but are in good hands here.

Banking is one of those things that I don't think most people enjoy (except on payday of course),…read morebut I've found banking at Heritage (now part of East Coast CU) has been an absolute joy. They had a nice little display on campus during orientation, which was nice enough, but actually going in and setting up a membership was surprisingly less painful than I had expected. The place was under renovations at the time so it was a bit unorganized and not particularly pleasant to sit around in, but I was seen quickly, different staff came by to make sure I'd been looked after, which honestly got a bit obnoxious, but it was nice to know someone knew there was another living body in the room. Location isn't the greatest for people that are passing through downtown, but at the same time, neither are the other bank locations off Alderney.

This review is for the OpenDoorsHalifax event this past weekend, not for the bank itself (which is…read morenot my bank). The building is amazing. I am not sure how open they are to having random people walk in and snap pictures during the regular banking hours.. but if they are.. you need to go! It's one of Halifax's oldest buildings and just a beautiful representation of the architecture. There is the original brass fixtures everywhere. From the elevator doors, to the windows, to the safety deposit area's gate. It's all there in it's original glory. And as an added bonus, they were giving away free books of old advertising back in the early days of Halifax.

Excellent teller services, with very COMPETENT people. I was able to close my accounts easily and…read morethe whole 10 minute experience was a breeze. Thank you for the friendly and very efficient service. I had less than stellar service in Toronto and had to come all the way to Nova Scotia to resolve the issue. Glad I walked into this branch. The experience has restored my faith in customer service. Would recommend this branch to anyone in the Halifax vicinity.

I used to do my banking at this HSBC until I had a few separate occurrences take place…read more *A had a cheque go missing after I deposited it into an atm at this bank. It turned up after two weeks. (somehow? I was never given an explanation) * I was consistently treated poorly whenever I required customer service based on being 19-20 years old at the time. Pretty inexcusable. Overall, HSBC has decent rates if you're the type of person who uses their debit card 5 times a day, but the customer service was poor enough to warrant me taking my business elsewhere.

NOT friendly staff at all. Had walked in to open an account and was told unless you have so many…read moredollars minimum to deposit we are not interested. So bizarre. In fact I had 4 times the amount but still treated you like whatever. Second visit was the same. Only do my banking online thank goodness as would not want to deal with these people. In addition they messed up when setting up my account and I had to call Head Office to get it sorted out so I could access my funds. I only went to them as wanted international access to accounts when travelling but definitely not the kind of people you want to deal with. The rep even gave me a bull story assuring me I could do so and so if I upgraded my account. Turned out it was not true and he never even apologized. Again it was whatever. Do yourself a favour and stay away from these people.

This Royal Bank is located on Almon Street. The reason I like this location is it has a drive…read morethrough ATM. Not all banks do, and when I am out running errands or in one of our wonderful brisk days, I really do appreciate the drive through. Also a lot of times, it is not easy to get parking to enter the bank, especially if it is only for a quick transaction. If you are using this ATM drive though, you enter off of RobieSt. It is a pretty tight turn at the end. There are also ATM's located in the front entrance of the bank of course.

It's a bank. You…read moreearn money. You deposit money. You withdrawal money. You're broke until the cycle starts again. This is my local RBC bank and since I've never had an account with another Bank then this one gets my accolades. It's within walking distance (+), it has indoor ATM machines (+), and the drive through is hardly being used so I'm rarely sucking up someone else's fumes waiting for my turn to take some of that cash out (+++ and most awesome during the cold mornings). Tellers have always been friendly when I come in and while I've had to wait quite a few minutes on the most busiest of days it doesn't take too long for me to get in and get out most of the time.

Extremely unprofessional Branch Manager who has no respect for Military groups especially a youth…read morenon profit cadet group trying to make the most out of our youth in a positive way. Does not return phone calls/ emails, / provides wrong information - Changing banks

I just have to write about this particular bank branch on Quinpool Road, because it represents the…read morekind of banking experience that is going the way of the dodo. I have been banking at this branch for years. My mother banked here. My mother-in-law banks here. My sister banks here. And when I walk up to a teller to do business here, the teller usually KNOWS MY NAME, and even asks about my family. When my Mom passed away, the teller heard about it and EXPRESSED HER CONDOLENCES. Can I just say how incredible I know that is, and how much I value that kind of personal interaction!? Everybody is friendly and they treat their customers with a level of personal service that goes above and beyond. Kudos to this branch for defying the faceless interaction that banking has become.

I'm not a member of Credit Union Atlantic, though I am a member of St Josephs Credit Union in Cape…read moreBreton. There are not a plethora of options around Halifax for a CU member, but they are there if you know where to look. Since the Spring Garden location is only a 10 minute walk from my office, it makes it a logical choice to visit for any in person stuff I have to do. Overall, I am extremely satisfied with my service there. Customer Service: 5/5 I normally have the same clerk when I go in, and it's made it so that she remembers my name and account whenever I go in, making it a quick and easy process to get in, do what I need, and then keep on with the rest of my day. Even when I don't get my normal clerk, the others are friendly, helpful, and happy. One of the worst things I've seen in a Halifax bank is a cranky clerk, it just ruins my day. I'm happy to say I've yet to run into one at CU. It doesn't even matter that I'm a member of another CU, because they've got their processes in order to always accommodate what I need. If they can't do something, they're on the phone in seconds with my CU back home to get it worked out. Atmosphere: 5/5 The decor is calming, not too much of any one colour (sorry TD, but too much green makes me feel like Kermit came in and exploded upon entry...), and the waiting chairs are a large comfy blue kind. Lines are never very long, I'd say the longest I've ever waited was about 10 minutes. Compared with other banks in the area, I've seen 30 mins to an hour on paydays, so this isn't bad. Hours: 3/5 (the only thing stopping me from giving it 5 stars) The hours are just as you'd expect from most banks (10-4 or 10-5, weekdays). Though, it would be helpful to have longer hours on typical paydays to accommodate for those who can only make it in after work (if you close at 5, and work is over at 5, it can be hard to make it work...) Some CU's in other parts of the city even have a few Saturday hours, which can be helpful for those who work during their normal weekday hours, or even students that have more time for banking on a weekend. Hard to fault them for this, since it really is the norm for Halifax banks, but it would make it more convenient just the same.

I would not recommend CUA to my worst enemy. I had a small business Covid relief loan organized by…read morethe provincial government through CUA and they are scam artists. The fees on the loan and the subsequent debit account I was required to have to pay the loan off were astronomical. My friend was in the same boat - she got a personal consolidation loan with them and the amount she's paid in fees, she could have had her debt paid off by now. I am all for supporting local but small banks just can't offer low rates the way big banks can.

Great place for business owners to stop in for change or ask about anything business related…read more These folks know their stuff. Staff are always friendly and accommodating. They have enough tellers that there is seldom a line up when I go in. When you are in next, look at the wood carving on the upper wall as you look to the back of the bank. It's breath taking. Nice to see a bank that supports local artists and has a unique decor while still keeping with the RBC brand. No wi-fi, very accessible for the mobility challenged.

I love this bank to do my everyday banking, the people that work there are very friendly and always…read morehelping you to do your personal banking and, always, always, ding there best to help you in every way they can, and the new TD coin counter makes it very easy to count your loose change, and saves you from buying those annoying paper or plastic coin holders

I have been a client here for years and have seen many changes. The staff are generally helpful, it…read moreis open 7 days a week and there are 3 ATMs.

I've never used the branch itself, only the ATMs (you can get money with your Tangerine bank card…read morefor no fee at Scotiabank branches). There probably isn't a better physical location in town, everything is nearby! Just be careful after dark when the sketchies come out and you'll be fine.

This Bank of Nova Scotia location gets a decent amount of respect from me for one reason: They will…read moreallow you to purchase rolls of laundry money without requiring that you be a customer of their bank. Thank you! Finally! Since when did 'Here's my twenty, i'd like $15 in loonies, $5 in quarters' illicit a: 'Certainly, can I just see your debit card?' For what? How could that possibly be necessary in this transaction? Essentially, what banks are telling me when they won't let me buy laundry money is a) they don't care if my clothes are dirty and b) they don't want to expend the cost of processing coin, bills etc on my behalf when i'm not paying monthly user fees, etc. Grrrrr.... Anyways, moving on... This Scotiabank location will! And I love them for it. If I regularly required teller service at this bank I would probably be a little miffed though. I was in at 11:45am yesterday and waited 20 minutes in line. This bank is only open 10am-5pm, 5 days a week... can't half the staff take their lunch at 1? It seems obvious that a lot of people will need to do banking between 12pm-1pm. Especially when their bank isn't open before or after work. Regardless, the laundry money and friendly service will keep me coming back!

This is our favourite Scotiabank branch. Even though there's another branch actually closer to us,…read morethis branch is heads-and-shoulders above any other branch I've visited. In addition, this branch offers Saturday hours, which are important to working people. The staff are consistently pleasant and welcoming (well, except for this one chick who was a real piece of work). We always feel as though the staff are pleased to see us, and not that we're a disruption in their day. The Bank of Nova Scotia used to be a horrible example of customer service, but in recent years they've really cleaned up their act and have put an emphasis on how they treat their clients. Kudos to them for realizing where things went wrong, and for doing what they could to make things better.

Nice bank, not too busy. The only problem is the location can be a little bit difficult to get to…read more It also has shorter hours than most other banks I know. Staff are friendly and they seem to be especially helpful with the elderly clients.