I had an online only bank which is great until you need to make a withdrawal that is larger than an…read moreATM can do. With that said I looked for a local bank or credit union. I found Radiant Credit Union. The building is newer, clean, and organized. The staff is friendly and inviting. Misty T set us up with a checking and savings account and was very fun throughout the process. A lot of places we have went act as if they are being forced to be there, Misty was friendly, engaging, and funny! She made the process fun instead of unbearable.

They are great people in the bank never had a problem with them the girls that work here are always…read morein a good mood and very helpful with anything I ever need

Excellent service at each Bank Visit. No complaints. When I needed a debit card replacement, no…read moreissue. No reported fraud in my checking account. Personnel are pleasant and curteous.

Their interest rates are pathetic. How can they make money on your $25,000 and give you .08…read moreinterest? They can be friendly all they want but that doesn't build my bank account. They also have the nerve to charge $5 for a money order when you have this much in their bank!

I was at the Lake City Florida location making a transaction. I was thankful that Angela Lloyd was…read moreable to answer my banking question and how to roll over to a savings for my daughter!! Thank you Angela

I took out a loan with them in June. I've had nothing but problems with them since starting with a…read morenon user friendly app to them taking out 2 payments this month. I do not recommend!

Dishonest and incompetent. I tried to open a simple savings and checking account. After 2 weeks of…read moreback and forth, they finally bless me with an account. When I went to set up online banking (which I had told them many times was the only reason I needed the accounts), there was no way to set up transfers to another bank. I called support and was told they put a SIX MONTH lock on new accounts. I told them have perfect credit, in the 800s, and there is no reason at all for this. It's been a week and now, they simply refuse to respond to my requests to close the useless accounts. All I can guess is that they get credit for number of members somehow... This behavior baffles me. Bottom line is they suck and should not be trusted with your hard earned money.

Look up FLCU reviews on the BBB.org. The individual employees have been kind and attempt to be…read morehelpful. But the institutional practices and convoluted website make it nearly impossible to have a quality experience.

I went into Seacoast Bank in Lake City, FL, today to take care of some banking, and Alexis helped…read moreme. Every time I come here, the staff is always friendly and welcoming, but Alexis went above and beyond. She didn't just meet expectations--she exceeded them in every way. Her professionalism, kindness, and willingness to go the extra mile made my experience exceptional. Thank you, Alexis, for making banking not just easy, but enjoyable!

was called dumb by Maddie twice was told my card was shut off after I called also was told someone…read morewould call me back twice never happened have recordings and screenshots of this and how they are not recognized by Better Business Bureau

Stay away from this Bank they break the OCC and o f r regulations all the time ridiculous hold…read moretimes on money that doesn't belong to them they think they're gods I am initiating a lawsuit against them they have broke banking law and they treat veterans horribly if you don't want a mess stay away from this place and then they try to turn around and follow the regulations after the fact that's too late once you notify the regulatory authorities it's their butt in the grinder they never answer the phone you're lucky if you do get through I'm going back to a bank that services only veterans military personnel stay away from this Bank

The people are nice and hardworking, but the institution only processes money 3 days a week…read more Completely ridiculous. In 2018, we should have day by day transacting, not this Friday, Saturday, Sunday, Monday - WE WANT TO KEEP YOUR MONEY until Tuesday banker oppression.