This is the worst bank I've ever set foot in. The customer service here is horrible. Every teller…read moreseems angry and annoyed at any request you may have. They treat you with no respect and have horrible customer service skills. I'm closing all accounts and moving to a respectable bank.

Bank of America Bordentown New Jersey. Rt 130…read more I've been to this branch twice for help and I'm very impressed. A special thank you to Terrence for his patience, knowledge, attention to detail and willingness to help. Very much appreciated. Well deserved 5 stars JR

They withdraw atm uses twice. Once when it happens and once when it posts. My account was in the…read morenegative so many times because of this happening. They steal your money. I closed my account and opened one with Wells Fargo and haven't had a problem since! Also Wells Fargo only requires a $500/month direct deposit for a free account as opposed to pnc that requires a $2000 and loves to hit you with that $25 monthly service fee!!

Very quite in here. Not the friendliest bunch of bankers…read more Took about 20 mins to see a banker that could help me

Have nothing but positive experiences with Chase Bank. I opened a small business checking account…read morewith Chase in Seattle when I got my first client. The bank manager helped with all things. I didn't have enough to deposit into the business account to open it and he made an exception. Once I received my client's check, I came back to the branch to have the account established and it was already done! The fees are average to high for small business accounts. Chase is not in the DC area the closest Chase to DC is Trenton NJ or West Virginia. I make the trips once every 6 - 8 weeks to deposit or use online/snail mail to deposit. Since I travel a great deal I have made ATM stops in Logan, LAX and other airports. Each problem or issue I had the phone reps are great and worked hard to solve my problem. I've always received a call back! Whether it is to help me with mobile services, online bill pay or using tax calculators or suggesting a better savings structure - I have had good experiences. My complaint is Chase is a big enough institution to open a branch in the DC metropolitan area. Since they do not have a branch here you can't get a business loan here to open a store front or expand your business. This is a MAJOR down fall and I hope Chase will contact the members in this area to strategize. With this complaint I will have to look at opening another business account with BOA or Wells Fargo or someone else to expand my business. It's too bad a great bank relationship can't take me to the next level. This is a 7 year relationship with multiple Chase banks and I hate to leave them over something I think is solvable. Also, my part-time employee was charged $12 fee to cash her payroll check because she is not a member of Chase. I think this is excessive and replaced her the check cashing fee. So now when I hire part-time or temporary help for a tradeshow I up their payment by $12 so they can cash the check at Chase and not lose any money. Chase you need to reduce this fee.

I tried to deposit 24 quarters into my checking account. Some mean woman denied the deposit. She…read moretold me go to TD Bank or Walmart. I went to 7-11 and exchanged the quarters to dollar bills. Chase sucks - they can't count from 1 to 24? I don't consider 24 coins an excessive coin deposit.