Can't say enough about the people at Cape Cod 5. They got us a home equity loan and Mass save heat…read moreloan in a matter of days which was crucial since we had no heat in half our home. The staff and everyone we worked with was fantastic.

Big corporate attitude, meaning no personal service or attention, even though I'm a "preferred…read morerewards customer." Needed assistance with an unique stock transfer, and in the scheduled meeting, the customer rep. offered no help and his attitude was abrupt. Went around the corner to a "local" bank and was greeted warmly and they eagerly solved the situation.

bank of AMERICA is the worst bank I have ever had an experience with…read more Customer service is poor, at best. Waiting times are unusually long. Policies are ridiculous and archaic. Case in point: Five BOA employees milling about the bank with only one teller. Ten minutes later I am finally helped and the simple task of cashing a check was completed. Case in point: Tellers, not bank officials, are constantly helping non-English speaking J1 visa students, therefore slowing down the line even more. I am not knocking the students, it is not their fault! Case in point: Although I have an account, I was denied the simple act of depositing CASH into my daughters account. She was in a jam and needed immediate funds, I even had her account number. These three situation occurred this week at the Orleans MA branch! This is the norm, not just isolated events! Solution: Do not deal with a huge corporation like BofA at all costs Deal with local banks who actually really care and give back to the community!

Very helpful in opening a J1 student bank account! It was a quick and easy process, and the people…read moreworking were patient and kind in explaining how the account works

Staff who opened my account had the checks printed wrong & neglected to inform that mobile deposits…read moreare limited When mobile deposits were refused TWO agents sent me to ATMs which do not accept deposits. Each had assured me that the ATM was equipped to receive deposits. Then a supervisor who was to "solve the problem" terminated the call announcing "we" have to go because there is a fire! Too bad we cannot give negative ratings. I'd give Citizens Bank a minus 10.

This branch is the best. Always greeted with a friendly attitude and smile. To the reviewers below,…read morehave you ever gone to a bank before? A check that's scribbled on and crossed out so you want tellers at a bank, that you don't even use, to call your landlord on your behalf? Bizarre!

Customers of many years; recent horrible experiences at Hyannis and Yarmouth Port branches…read moreincluding being screamed at over the phone for no good reason led us to take ALL our accounts elsewhere.

JP Melendez is THE BEST ! Give him a raise, he's funny, thorough, financial and super super…read morecustomer service oriented! Dudes wicked awesome ! He's your best asset, so RAISE for praise !!!

Great assistant managers who helped me with many issues in one sitting. Especially Brittany. Very…read moreinformative and very accommodating. Plus a notary for paperwork that I needed notarized. Just a pleasure doing business with her and with everyone else at this bank. I just don't know all their names or positions ‍. Thank you CC5 for years of great service. Especially this branch and I can walk to Ring Brothers and get a juice too.

Yes I use between six and eight banks on a regular basis him and of all the branches are use the…read moreOrleans Rockland trust by far has the best service keep up the good work thank you so much

From the owner: Rockland Trust is dedicated to our customers, standing as the sole bank subsidiary of Independent…read moreBank Corp. (NASDAQ: INDB). We offer a wide range of banking, investment, and insurance services to businesses and individuals through retail branches, commercial lending offices, investment management offices, and residential lending centers, as well as through online, mobile and phone banking. We build strong relationships with our customers, helping business owners grow their companies, and helping individual consumers be successful by providing straightforward products and convenient service. Our success is based on having respectful and knowledgeable bankers, as well as robust technology available to our customers. These values instilled within our company are reflected in our level of service as well as our ongoing commitment to our community.At Rockland Trust each relationship matters. No matter large or small, old or new, we are committed to serving and meeting every customer's needs. As a result, we have very loyal customers who stay with us, deepen their relationship, and tell their friends about Rockland Trust.