TERRIBLE customer service!! Called in to the phone center and got arrogant responses to my questions and was told that since I was transferring money AWAY from TD Ameritrade they couldn't talk to me only the other firm could. For goodness sake, it's my IRA I'm trying to roll over to a new firm and they said it couldn't be done online. RUN the other way and invest with a firm that actually wants to help you. read more