Cancel

    Open app

    Search

    Towner Communications Systems

    1.0 (1 review)
    Closed 8:00 am - 4:30 pm

    Services - Towner Communications Systems

    Telecommunications

    Towner Communications Systems Photos

    Recommended Reviews - Towner Communications Systems

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Towner Communications Systems

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Mediacom

    Mediacom

    1.1
    (14 reviews)

    I am filing this complaint due to misleading information, poor communication, and delays regarding…read morea refund for internet service equipment. I was initially told that true fiber-to-the-home internet service was available and would be installed at my residence. However, I was sent a cable modem instead of fiber equipment. Because I understand the difference between cable internet and fiber-to-the-home service, I contacted customer support before the installation appointment to confirm the correct service was being installed. During that call, I was reassured multiple times that fiber-to-the-home service would be installed and that the technician would arrive with the proper equipment. When the technician arrived the following day, he informed me that he did not perform fiber-to-the-home installations and did not have the ability to install the service I had been promised. Based on that information, I immediately canceled the installation. I was then told I would need to return the equipment before the refund process could begin. I returned the equipment within approximately one hour of cancellation. After returning the equipment, I was told the refund would be processed within 48 hours. It has now been over 96 hours, and after contacting customer service again, I was given conflicting information and told the refund would take an additional 3-4 days, with representatives stating there was nothing they could do to expedite the matter. My concerns are: - Misrepresentation of the type of internet service being offered - Inaccurate information provided by customer support - Poor coordination between customer service and field technicians - Delayed refund processing despite immediate equipment return

    I live with my life partner on Laurwood Dr in Holt's Summit Missouri who has mediacom where we live…read moreand from what I've seen the only thing in my personal opinion that Mediacom succeeds in quite frankly is with providing their customers with the absolute worst quality Internet service ever with consistently unresolved issues of outages that occur morning afternoon evening and late at night on a daily basis that continues to remain unresolved as a direct result of the constant excuses and empty and meaningless promises made by mediacom customer service and support representatives on a seemingly regular and routine basis of any sign in sight whatsoever in the slightest bit of any actual fix and end to consistently unresolved issues of internet outages that occur morning afternoon evening and late at night on a daily basis that continues to remain unresolved

    Towner Communications Systems - marketing - Updated June 2026

    Loading...
    Loading...
    Loading...