Paul and Luke did a professional job and then some when they laid flooring in my house on 9/6/22…read more All joins are tight; all lines are straight. No floor squeaks; no loose spots. They solved a problem I didn't expect to be solved: some rooms already had floor strips; I didn't think it and the new strips in the remaining rooms could be made to line up. Luke and Paul lined up the flooring to make it look like it had all been laid down in the same job. Beyond that, they work smoothly and efficiently. They don't look rushed, yet they don't waste time. I imagine Bay View's other crews are just as professional. But next time I call Bay View, I'll ask for Paul and Luke.

I have Cash N Carry do our installs for our carpet at our Traverse City hotel. They are always…read morehelpful and willing to make everything go well for us. Coordinating with multiple rooms on multiple floors with demanding guests wanting to check-in is always stressful but CnC always works through it with us and stands behind their product. They recently did four of our rooms. The first day they were to install they couldn't make it due to one of their installers being sick. The next day, those installers worked their tails off to make it all work and get all rooms done so we could get them back together for the guests checking in. Thank you, CnC team!

Very professional and detail oriented work. Proficient at what they do, and would highly recommend!read more

From the owner: our hardwood floor refinishing business stands out for its unwavering commitment to excellence and…read moreCustomer satisfaction. what sets us apart is a meticulous attention to detail. ensuring that every floor we refinish is not just restored, but transformed into a stunning piece of work. We prioritize using eco-friendly products and techniques, ensuring that our floors are not just beautiful, but also safe for your family and the environment. with a team of skilled craftsmen that are passionate about their work, we deliver exceptional results that exceed expectations.

The people here are so helpful and friendly. They really were caring and generous. we highly…read morerecommend them!

You will not find a better selection or a better team anywhere! This shop has it all! Plus, pinball…read moremachines!!! Brock, Handsome Dan, and the whole team will make your flooring experience enjoyable and seamless.

We needed to replace carpet in two rooms and checked out all of the carpet places in town and…read morefinally decided on Carpet Galleria. Shannon was great to work with. The installers have been great to work with - very careful moving things, did a great job prepping the rooms, and are VERY much perfectionists when it comes to the install. They really take their time to make sure all of the details are done right. Thoroughly impressed with this place from start to finish. We have a number of pets and please make sure you thoroughly read the warranties around pets - there are a few carpet brands that cover ANY stains, but when you read the fine print most of them start pro-rating the coverage VERY quickly (as in 4 or 5 years after install). We found that Karastan really had the best warranty for what we will likely need.

Heather Loman has been amazing. She is a true designer and not just a sales person. She had great…read morerecommendations, was willing to give her candidate advice and has a great eye. She visualized the space and took into account our wants and needs. She came to the job site for the measures and gave additional thoughts and suggestions. The site is over an hours drive but she was very flexible and willing to help in any way. She went out of her way dropping off samples and provides exemplary customer service. The installers have been great too. Doing a detailed job, making on site recommendations. Timely and responsive to all of our needs. I can't say enough about them. I just wish they had a location near our other home. We are without a doubt, customers for life. Thank you to all of you.

Best experience possible! Extremely knowledgeable and honest! Would highly recommend based on the…read morevalue delivered and the quality of craftsmanship!

Very disappointed. Neil quoted a price but the final bill was $900 more than expected. Never made…read moreany changes. The person Neil referred to us to remove old floor was horrible as well. Over charged and bad job. Would never recommend either to anyone Mary Heckerthorne

We just had carpet replaced in bedroom. The carpet and install went smoothly. We were doing a…read moreremodel as well and they came out again to replace the furniture. No major problems so I hesitate to give them 5 stars.

They do an outstanding job of customer service and go beyond what is asked and expected. Michael…read moreand floor covering installers (Bryan) are the best. We are working under crisis situation and they responded superbly and quickly. Highly recommend to all. Bill & Kathleen Arcadia, Michigan

Rob was awesome in helping us pick the right Luxury vinyl flooring…read more He is very knowledgeable and super helpful Highly recommend Rob and the quality of service at great prices

Working on my flooring project could not have been easier. All phases were VERY timely. Fast…read morefriendly service by store personnel and the installation contractor. The install team was very impressive. I was never left with a why, when, or how questions. Pricing was very fair.

When I called the number that a neighbor gave me, Daniel Van Auken was eager to come over…read moreimmediately and look at my floors. I really thought that it was a good sign. I thought that I would get personal service from Wood Tech. He showed up the next afternoon and was very professional . . . at first. He told me all about his business so I got a brief look into the young company. I told Dan what I wanted and then he started to get all flirty with me. It was very unprofessional but I figured it was all part of his sales pitch. What I really didn't like was when he tried to up-sell me over what I needed. He wanted to do more square footage and go with his premium package. He suggested that I have areas of wood flooring refinished that no other wood floor refinishing company would touch. I had done my research and talked to a few other companies before Dan, so I told him flat out what I wanted and nothing more. He gave me a verbal quote on price per square foot and I was happy with the numbers (he was in the ballpark for what I was looking to spend). He told me that I would have something from him later that day. Unfortunately, I had to wait a couple weeks to get the price quote. I reminded him several times that I was waiting for his bid. That should have been my clue to lose his number but his initial numbers were good and his time to complete the work was attractive. Each time I asked him to send over his estimate, I received an apology and an excuse that was either redundant, too personal or both. When I finally did get the quote, he had changed the scope of the work to the up-sell (which was about six times my budget). There was no mention of what I had talked to him about what I wanted done. I told him that this is not what I wanted nor what I needed. I wanted an estimate for what I asked him to do for me. A week later, he finally did get me a quote for the work that I wanted but again it was more expensive (per square foot) than what he had verbally quoted me a month earlier. I again asked him about it and then Tanya Van Auken chimed in. She said that if I wanted a written quote for the work that _I_ wanted done that I was not the company for them. WOW!! I went back to my neighbor and they did get the up-sell by Wood Tech as well. They didn't do their research and unfortunately they did buy Wood Tech's Kool-Aid. He was all about the getting one time business and not keeping customers. I don't see him being around very long. Needless to say, I went with another company. PLEASE SHOP AROUND!!

My wife and I recently purchased a house and prior to moving in had all the floors refinished by…read moreWoodtech Hardwood Flooring. Prior to selecting Woodtech we got several other quotes but the quote we received from Woodtech was significantly lower. Every step of the process with Daniel was extremely professional including the communication, process and overall quality of the job. We couldn't be happier with our new floors and Woodtech Hardwood flooring! We have already recommended Daniel and absolutely plan to use him for any future projects!

Sara, the designer that we worked with was so patient with our walk to the perfect solution for our…read moresteps and large area rugs. Without her, our project would not have been done right. Our installer, Chad did an amazing job of working with a difficult carpet/with a pattern direction. Very pleased with the process from start to finish!

Just had a new kitchen floor installed. Tracy at the showroom was a delight to work with, and she…read morekept me informed at every step of the way. The demolition of the old tile floor and the installation fo the new engineered floor was done by Gary. He is a very friendly guy, and was very keen to the details. The new floor looks great. I am very pleased with the process and the final product. I will definitely consider Kiss Carpet for future flooring needs.

Love our new carpet! Dan Good and his son, Jay, did a great job matching the pattern repeat and…read moredropping the carpet through the doorway of our media room to eliminate a seam in a high traffic area. They even worked around our heavy bedroom sliding door, so we did not have to remove it. Thanks, guys!

Had some carpeting work done at my business and they were fast and efficient and did a great job…read more Later bought good quality vinyl plank flooring to do it myself. Great product, reasonable prices. Highly recommend.