I hired this electrician for an assessment and paid the $145 fee, which he said would be waived if…read morewe approved the estimate. Unfortunately, the experience was disappointing from start to finish. The assessment itself was not thorough -- he was unable to determine basic specifications of the light fixture, which is surprising for a licensed electrician charging professional rates. He also mentioned that the lights might not need full replacement until other faulty parts and wiring were addressed, yet still quoted over $4,500 with heavily marked-up parts. When I asked if he could revise the estimate or let me know what price he could reasonably work with, he told me he'd get back to me shortly. He didn't. The next day, when I followed up, he abruptly ended the conversation and said the business relationship "wouldn't work," despite my being clear that I wasn't trying to lowball him -- I was simply trying to align on pricing before moving forward. It came across as though he was more interested in collecting the assessment fee than actually doing the job. Based on my experience, I cannot recommend his services.

Premier Electric Services was absolutely amazing. Communication was fantastic and fast and the…read moreservice was outstanding and well-priced. After several failed attempts with overpriced and slow electricians in Joplin, Premier Electric Services was the answer. I plan to use them for all future electrical needs! It's refreshing to have good, honest customer service.

When the negative temperatures hit, our electricity kept going off and on throughout the night. I…read morecalled them the next morning, and they had someone out a couple hours later. They ended up replacing our entire electrical panel that very much needed it. The customer service and the technicians were very friendly and helpful. The fact that they got someone out here and fixed the problem the same day was awesome. Highly recommend.

On time and did what was expected. No surprises. Estimate was the same as was charged. Technician…read morewas friendly and explained what he was doing and why. Very good experience.

Excellent service!! Gavin was extremely responsive and quick to get me on his schedule. He…read morearrived EXACTLY when he said he would (9AM), was vey pleasant and professional. He had several suggestions on different ways to do my job and was very helpful and accommodating in giving guidance on what would look best for the most value. He did the work quickly, cleaned up afterwards and was very fair in his billing. His "Assistant" Isaac was excellent, too. Highly recommend and will definitely use him again whenever I have electrical work that needs to be done.

Highly recommend, he was able to determine and solve the electrical issue within an hour! Had to…read morework around tenets clutter with no complaint. I will be using him again on a future project.

Christian with JB electric just fixed my outlet that was damaged. He found the problem and fixed it…read morereally fast. He was polite courteous and professional. There prices are good and there's service is excellent. thank you

They installed the electric to my shed . It was Fast and helpful service. Done in just a few daysread more

They said they would be back to finish the job. It's been three weeks and they won't return any…read morephone calls.. Use a dependable company. They are awful!!!!

I had them come out to look at a leak in my laundry room.Turned out to be my new washing machine…read morewas leaking .They cut a hole in the drywall- behind the washing machine and also behind my water heater in my garage. So now I have to pay somebody to get that drywall replaced/repaired. I thought they were a great company that day becausethey spent 2 hours looking for the leak. So I went on there, monthly service contract for $34.99 a month. First guy came out to look at my hvac system. He said, I needed a new Hvac system within the first 30 seconds that he was here. I said really? Why is that? He said it's old. I said "I just had that whole thing redone/ upgraded last year, when I bought a new air conditioning unit, there's nothing wrong with my hvac system at all. It works beautifully, but he was adamant that the whole thing needed to be replaced. So that raised an eyebrow. ( btw you have to purchase your own filters that they replace) My last co replaced/ provided the filters free with the service contract. So then I had the plumber come out on a different day to look at my water heater. Same guy that cut the holes in my drywall. He said he could not drain it, he could not service it. He could not do anything. It just needed to be replaced right away before it "blows up". He said, I only had about a foot of water in there. And the rest was calcium deposit and lime scale . So he put a lot of fear in me. I said, okay, let's replace it. They put me on the books. They gave me a price. The price was gonna be $2180 for it to be replaced. I said, okay, let's do it. They put it on the books for next month. Later that day, I got a text saying, hey, if you get it done this week. We'll take $600 off. I didn't have the money until next month. Why would they send me a text saying? They'll take $600 off after I've already made the appointment and agreed to the price. That really bothered me!!! Also,they could not tell me anything about the NEW water heater. They could not tell me what type it was, hew it would energy efficient, how it was a good value? They knew nothing about this NEW water heater that they were going to put in. They never called me back about the water heater or answered any questions at all. The gal said "I will call you back in 1/2 hour to go over it with you ok"? All they did was send me a text saying, they would take $600 off. If I replaced THIS week, I canceled right away. I also canceled my monthly $34.99 with them. The gal said "ok your removed, you won't get billed for the monthly service fee anymore. I'm still getting billed!!!!! They billed me last month, November 20th, and this month, December 20th, and Ive called them twice now, and a follow-up text.To get that service ended. When I texted them and said, "hey, stop charging me $34.99. I didn't use you.I used another company who did an outstanding job!" ( WHITE PLUMBING is amazing btw) they said, well, you have to talk to somebody to get it canceled.I said," I have twice"!! I'm going to go to the better business bureau.I'm going to go to my bank and get this monthly thing disputed. Paschal is very pushy.They don't know what they're doing. Theres too many people NOT doing there job. I don't appreciate somebody putting the fear in me that my water heater is gonna blow up if I don't get it replaced right away!! The gal in the office LIED saying I was not on the mo. service contract anymore. But there still charging me!!!!Watch out for these guys.They're sneaky and pushy.They DONT KNOW WHAT THERE DOING!!!

ZERO STARS! I was charged $396 to installr a $16 part. Plus it wasn't even the correct part, it was…read moreone he had on his truck, that did work, but I'm wondering for how long. The tech led me to believe the part's cost was that much before the work was done, while his boss told me that I signed an agreement ahead of repair (which I didnt) and that cost was for the tech's troubleshooting and part. Shame on me I guess, for not knowing what the part cost actually was and for trusting the tech and refusing the work being done! They hook you in with the promise of discounted prices snd labor but they manage to get their money back by gouging the customer! Don't fall for this deceptive program!