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    Taylored Tours

    4.5 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    6 years ago

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    Cindi T.

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    7 years ago

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    Hermosa Tours - Day 2 camp

    Hermosa Tours

    3.4(11 reviews)
    0.3 km

    We booked the self guided tour of the Kokopelli trail with Hermosa Tours and had an excellent…read moreexperience. The booking process was easy and update emails were sent prior to the start informing us of who our guide would be and where to meet him. Your guide (sherpa extrodonair) Glen Shoemaker was phenomenal and made sure that we knew where we were going each morning by doing a route review for us. He selected prime camping locations and had all our gear out of the trailer and ready for us to set up when we arrived. The tour provided amenities were set up and waiting for use, including a cleaned and stocked fire pit. Trailer and tent placement were carefully selected to maximize protection from prevailing winds and the intense sun. Overall this was an excellent experience! Matt, Glen deserves a raise! ;-)

    Rode the Arizona Trail-Flagstaff to Grand Canyon . The…read moretrail it self is excellent , the views are great and scenery is wonderful. Would I ride the trail again yes, Make sure you have a map and GPS . With Hermosa Tours NO! The campsites were fine no issues, and the waste management was no issue. Then why 2 stars ? Contacting Matt , has been less the desirable. I was leaving country for 2 weeks before the ride and returning with 5 days to prep. So I called a couple times before I received a return call with questions on the meeting ,location and parking - I was told don't worry about it -read your packet when you receive it. We ask Matt to cater , charge $280.00 per person -Not a great cook -And we still have a food bill to pay . I have done other self supported rides were the food was included in the price , some cook for you some you cook your own . Charges a lot and does not include food . But he takes part in eating food we paid for . We brought beer and offered it to the guides , But when I drank 1 of theirs I heard about for 2 days , My ice box , I paid the food bill , you ate the food -Get Over It ! Our mistake ! Matt would give a briefing about the ride every morning , not very accurate. I wounder if he really rode the trail. When we had some maintenance issues with the bikes , He did not step forward and offer any help . The other guide Roger jumped in - Great Job. Matt seem to be irritated when questions were ask in reference to the trail , his answers left us questioning his knowledge of the ride . What I have learn from this if the guide service seems flaky or they seem more interested in the greenback . Then in quality of the customer service and customer experience , Lesson learned .

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    Taylored Tours - travelagents - Updated May 2026

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