Worst vacation experience ever. Amtrak issues are not the fault of this agency but some warning of…read moredelays and lack of services, and coach seating would have been nice. Option to stay at Hotel Colorado sounded wonderful and was absolutely horrible. I would never use this agency again, never stay at the Hotel Colorado again, and never never travel on Amtrak again.

Awful service. Promised one thing and gave us another. Then when we called to ask about it, we were…read moretold "Too bad, it is non-refundable" (we were not asking for a refund) and then hung up on. Better off booking everything yourself. These people were horrible.

In May 2022 the time had finally come. After 2 years of waiting (due to Corona) my dream journey…read morecould start. An it really was a dream. Thierry Colas from Les Mysteres de l'ouest organized an unforgettable trip for me. He asked me what I wanted and took me to places I would never have dreamed of. He pushed me to my limits, sometimes even led me beyond them and gave me indescribable experiences. I could trade in a land full of wonders and myth, could experience history, people and animals. I was able to ground myself and become one with landscape of indescribable beauty. At the same time I was able to enjoy a freedom like never before. This journey has been exciting, strenuous, challenging, calming and peace-giving, mind-enhancing - quite simply unique. Thanks a lot for this. And see you again in 2023 to discover new faces of the west!

From the owner: Un cadeau immatériel, gravé à jamais dans votre mémoire !…read more Un circuit sur-mesure aux États-Unis, 100% privatisable pour votre famille ou vos amis. Une aventure incroyable où le temps s'arrête à l'époque des pionniers et de la ruée vers l'or. Un voyage initiatique, spirituel et bouleversant, au départ de Denver, Colorado. loin des gros tours opérateurs, c'est experience personnalisable et authentique au travers de l'ouest americaon.

We booked the self guided tour of the Kokopelli trail with Hermosa Tours and had an excellent…read moreexperience. The booking process was easy and update emails were sent prior to the start informing us of who our guide would be and where to meet him. Your guide (sherpa extrodonair) Glen Shoemaker was phenomenal and made sure that we knew where we were going each morning by doing a route review for us. He selected prime camping locations and had all our gear out of the trailer and ready for us to set up when we arrived. The tour provided amenities were set up and waiting for use, including a cleaned and stocked fire pit. Trailer and tent placement were carefully selected to maximize protection from prevailing winds and the intense sun. Overall this was an excellent experience! Matt, Glen deserves a raise! ;-)

Rode the Arizona Trail-Flagstaff to Grand Canyon . The…read moretrail it self is excellent , the views are great and scenery is wonderful. Would I ride the trail again yes, Make sure you have a map and GPS . With Hermosa Tours NO! The campsites were fine no issues, and the waste management was no issue. Then why 2 stars ? Contacting Matt , has been less the desirable. I was leaving country for 2 weeks before the ride and returning with 5 days to prep. So I called a couple times before I received a return call with questions on the meeting ,location and parking - I was told don't worry about it -read your packet when you receive it. We ask Matt to cater , charge $280.00 per person -Not a great cook -And we still have a food bill to pay . I have done other self supported rides were the food was included in the price , some cook for you some you cook your own . Charges a lot and does not include food . But he takes part in eating food we paid for . We brought beer and offered it to the guides , But when I drank 1 of theirs I heard about for 2 days , My ice box , I paid the food bill , you ate the food -Get Over It ! Our mistake ! Matt would give a briefing about the ride every morning , not very accurate. I wounder if he really rode the trail. When we had some maintenance issues with the bikes , He did not step forward and offer any help . The other guide Roger jumped in - Great Job. Matt seem to be irritated when questions were ask in reference to the trail , his answers left us questioning his knowledge of the ride . What I have learn from this if the guide service seems flaky or they seem more interested in the greenback . Then in quality of the customer service and customer experience , Lesson learned .