Not great people to work with. Impossible to get ahold of. Took over 6 months to finish a job. Did poor work on our bathroom. Would come and work one day, and not return again for several weeks. Always had lame excuses as to why. I would never recommend this contractor for anything. Not reliable, and didn't finish the job p read more

Job started in July and took way too long to complete. I am still trying to get my warranty papers. Impossible to get a return call from the office staff. Never showed up when when promised. Had to actually have them tear off and redo areas of the roof 3 times to get it acceptable. The guys on the crew were nice but the new owner is hard to communicate with and does not follow through as promised. I paid for a warranty but the new owner of the business still has not followed through to get me that paperwork. He promises to call me back the next day but still have not heard from him weeks later. Full of excuses when you do get hold of him on his cell phone. Talked to my attorney for the next step. I've had enough. If I had know Alan Taylor was going to sell his business in the middle of my roof job I would never had signed a contract. I would not recommend them to anyone I like ;-) read more

My experience with Allen Taylor Roofing was not so good. We had agreed to replace the rear roofing shingles of the house & removal of all the old flashing trim on the second story & install new on both front & rear of the house. The rear flashing trim & shingles turned out half way decent but that is all that was done. I got a call from them wanting to be paid, I said I would be happy to pay up but when are they going to finish the job? The lady on the phone said the job was completed. I then told her the job was not finished because they never touched the front of the house for removal & replace all the old flashing. She says I'll have to get back to you. A guy calls later & said Allen Taylor is out of town & only had written down work to be done on the rear of the house. I said we had agreed that the front flashing would be removed & replaced as well, he then said he'll get right on it & complete the job. So one day I get a call that they were at the house finishing the flashing work on the front & would I meet him there to have a look & pay the balance. The crew were in process of still working on the house & we walked around to the rear to inspect the work. There are 2 plumbing vents on the roof that the new shingles were put on & I noticed one vent pipe leaning at a 45 degree angle & I asked him, is that pipe broken? He gets a ladder, gets on the roof & touches it & said it's stable & should be ok. In my mind I new that pipe had to be broken since it is a metal pipe. So I had to leave & I paid the bill thinking everything we agreed upon would be done Some time later I went up on the roof to check out that pipe & it is indeed broken. The guy "head of the work crew" straight out lied to me! I knew that rain water would leak down onto my kitchen ceiling & something had to be done quick so I cut a hole in my kitchen ceiling to see if I could fix the pipe & then I could see the broken pipe was busted in half that they had broken. While looking at the damaged pipe, I noticed daylight coming from the second vent pipe. So I get back on the roof to see where the daylight was coming from. The rubber collar was cut so poorly that it looked like a 1st grader did it with a pair of scissors & was Not even close to a good fit. I couldn't believe what I was seeing! This is the kind of work that I paid for? Finally I repaired the 2 vent pipes my self because I couldn't wait if I didn't want more damage from rain leaking in. Also they never finished the flashing on the front of the house as to what we agreed on,' it was more like a quick patch job. read more