We've brought them out to fix appliances and correct user error!…read more Great to work with.

I reached out on a Sunday and got an immediate response they could come out Monday 9-11am for a…read morebroken dishwasher. I had very quick service and they fixed the problem in 10 minutes or less. They were very professional, friendly and knowledgeable. I will definitely use Snap appliance repair again.

Empire AV responded quickly to my inquiry about setting my hard-of-sight mother up with a voice…read morecontrolled system in her new home. Eric was incredibly communicative and was able to get her on the schedule almost immediately. The install was seamless and he was incredibly patient with my mom in setting up the system. Very good experience!

Very disappointed with the performance of the system package that cost me over $10,000 (I purchased…read moretheir premium/top level speaker package and a number of other items they recommended). Before the installation, I shared my concerns below with the sales person/installer: 1. The size of the inwall speakers the recommended would not likely reproduce the full range of sound desired (especially midrange frequencies) 2. The soundstage produced by the front three speakers needed to anchor vocals to the faces onscreen - not localized to a speaker (especially not to the center channel located below screen). 3. I wanted clean but very strong bass performance that you could feel but not localize to a point in the room. After the installation I received a full demo and sure enough - they failed on all three points. - There is minimal midrange reproduction - The voices are localized on the center channel speaker (despite adjustments) - The powered subwoofer cost over $1,000, but lacks any real impact and it is easy to place where it is in the room I spent time afterwards with the installer sharing my concerns and asking for adjustments to be made. He made some efforts, but the equipment and configuration still produces very, very thin sound reproduction. There is no full range of deep rich sound in action movies (vehicle engines, explosions, etc.). Music on soundtracks sounds like it is playing out of a hand held radio. I told him I was not satisfied and not happy. All he could offer was to sell me additional speakers (left and right tower cabinet speakers and a second subwoofer), and he would give me credit back for two of the in wall speaker The amp is likely not adequate - should have gone with something higher current (Denon, Marantz or similar?). I trusted my money with their expertise/recommendations, and really feel like I failed to pick the right Home Theater company to accomplish a simple HT set up. The room is a dedicated HT room, only 14'x21' with 10' ceilings. I should have done more research. Lastly - on a personal note, I believe how an installer approaches "wire management" (see photos - no methodology) is an indicator of their attention to detail what standard they set for themselves. There is also a photo of their teeny tiny "premium" in wall speaker.

I drove up from Austin to Plano specifically for Unit F14 after scheduling an appointment with…read moreDrew, and I couldn't be happier with the decision. From start to finish, this was exactly the kind of professional, high-quality service you hope for but rarely find. Drew was incredibly helpful in the color selection process. I wanted to refresh the look of my Apex VS-5RS wheels on my 2020 BMW M2 Competition (Hockenheim Silver), which were originally in brushed aluminum. After discussing options, we settled on Prismatic Champagne Gold - a gorgeous silver with just a hint of gold that complements the car perfectly. Drew's expertise really showed here; the color choice was spot-on. **What impressed me most:** - **Punctuality:** Drew met me right at 9am as scheduled - no waiting around - **Pricing:** Very fair and competitive rates - **Quality:** The powder coating work is absolutely flawless - **Personality:** Drew is genuinely friendly and clearly knows his craft inside and out - **Turn-key Service:** They offered a complete package deal with discounted wheel dismounting/mounting and professional balancing when the work was finished The finished product speaks for itself - the Prismatic Champagne Gold finish looks incredible against the Hockenheim Silver paint. The quality of the coating is top-notch with perfect coverage and a beautiful, consistent finish. If you're looking for powder coating services and willing to make the drive up to Plano, Unit F14 is absolutely worth it. Drew and his team deliver professional results with excellent customer service. I'll definitely be back for future projects, like a set of F90 BMW Calipers for my 640i GT that I've got my eye on.... *Highly recommended for anyone looking to refresh their wheels or other powder coating needs.*

Unit F14 had done dozens of parts for me. Both powder coat and cerakote. Heck I've even got a…read morecouple set of tires from these guys. Easy to work with, fast turn around, and the attention to detail for a long lasting products keeps me brings more parts to these guys.