Meh- we got here in one piece. The rate we were charged was…read moreabout 50% more than the price that we 'should have paid,' according to the sign in the lobby. I wouldn't say that the car was 100% sanitized, like the ad says, but it was clean, I guess. The driver carefully laid down a towel on his bumper so my bag wouldn't get dirty, and the bumper wouldn't get damaged. The driver drove like he was being chased by bandits most of the drive. The only time he slowed down was at the police checkpoint to get in the Hotel Zone. The car was an economy nissan 4 door coupe. No change was offered. We were glad to get out of the car.

I can't speak highly enough about Cancun Taxi's service. The hotel wanted US$129 each way to Cancun…read morefor a family of 5. I used what's app to contact Cancun Taxi and they charged us US$61 for a round trip. They were also in constant communication, and texted a photo of our driver Julio, who was awesome. Would absolutely use them again!

One of the best. Easy to book online last minute. Always have availability. Quick service at…read moreairport. Just look for the USA sign. Options to book cold drinks for the ride. Always on time and you can change your pick up time as needed. They check flights so they know if your plane is late. Friendly service and appreciate if you know a little Spanish. Cant really get much better

We used USA Transfers for transportation from the airport to our hotel and back, and both…read moreexperiences were absolutely flawless. The vans were clean and comfortable, the drivers were friendly and professional, and the service at the airport was smooth and well-organized...exactly what you want after a long day of travel. Everything ran on time, and the whole process was stress-free from start to finish. Honestly, we can't say enough good things about them. Next time we're back in Mexico, we'll definitely be using them again. Highly, highly recommend!

I cannot say enough good things about Cancun cab we use them a couple of times a year and have used…read morethem over many years. They are always Dependable friendly and professional . Marlene, who coordinates everything is an exceptional individual and takes her job very seriously and personally . They are Simply the Best .

Highly recommend. Booked a round trip as a solo female traveler. The drivers were punctual,…read morefriendly and got me where I needed to go safely and comfortably. After you book online, they confirm with you through WhatsApp which made tracking everything easy.

From the owner: Servicio de Taxi desde la ciudad de Cancun. Cancun TAXI service!read more

Octavio is a wonderful taxi driver! He is always on time and gave wonderful recommendations. Highly…read morerecommend using him for any trip.

Rafael was an excellent driver and our first experience with Happy Shuttle was great! Clean…read morereliable vehicles and friendly service, we felt safe and welcome! Gracias!

Super excellent service from beginning to end! We took Happy Shuttle to our Resort round trip…read morewithout any issues! Hernan Raigosa was our driver back to the airport from the resort and he was AMAZING! He ensured our experience was top notch! Hernan was well versed in the local landmarks and surrounding excursions. Hats off to this hardworking driver!!

We used Canada Transfers our last two times in Mexico. At first we were wary you had to be…read moreCanadian, but this is not the case, as we are from the US. The transfers are cheap for round trip and allow you to book in advance and contact them as needed for changes. They are always on time and easy to find at the airport. Their vans are also large for those who don't pack lightly (guilty) and they provide free water as refreshments. Highly recommend if you are visiting Cancun.

Extremely disappointed in this service. Our flights were cancelled, and we asked to be taken to our…read morenew hotel in Cancun on the way to the airport from Playa del Carmen. We also requested that they simply stop at the hotel on the way to the airport, and they flatly refused to add it as a stop. Despite the hotel being only 7 minutes from the airport, they demanded an additional $65, claiming it was a "new service." This was unreasonable, especially since we were not asking for a separate trip, only a stop along the existing route--not to go to the airport first and then be taken to the hotel. The driver was not the issue at all--drivers are clearly restricted and monitored by GPS. The problem lies entirely with the reservation staff, who were rigid, unhelpful, and unwilling to offer any solution. They even claimed that no manager was available, which is both inexcusable and highly questionable during peak season. This was an overpriced, inflexible, and poorly managed service that added stress to an already difficult travel situation. I would not recommend this company to anyone expecting reasonable customer service or flexibility.

I made a reservation then had to change part of it and they handled it reasonably well…read more Communication was good. I did not pre-pay but paid on the spot in US dollars. Our flight was delayed for about 4 hours but they handled our late arrival well. We had to wait about 15 minutes for our driver but he came and took us to our hotel with no problem. The only minor thing is that the "manager" (the guy who checks you in and gets a driver) tried to charge me more than what my paperwork said but we got it straightened out ok when he refunded the difference without a struggle, I would use this company again.

Easy coming into this airport from the US. Minimal wait for bags and great AC. Will be back.read more

Absolutely amazing service. I booked this car service twice while in Cancun and Hugo and Francisco…read morewere incredibly friendly and accommodating especially when my plans suddenly changed Comfortable clean SUV's and very safe driving.

I booked them this year in March 2024 for my birthday trip airport pickup roundtrip in Cancun. They…read morewere the best company hands down. Not to mention black truck! I have booked them again for my birthday next year in March 2025(black truck). Cancun airport round trip pickup. Don't walk but run and book with the and tell them Jamilah referred you!

This is hands down the best airport transfer transportation in Cancun. We used them earlier this…read moreweek for an airport transfer from Cancun to our resort in Playa del Carmen. Both of our drivers were on time, friendly & provided us with a safe & comfortable ride. I can't remember the name of the driver who picked us up from the airport but he was just as wonderful as Armando who picked us up to take us back to the airport 5 days later. I will be using them FOR SURE anytime I need transportation to and from the airport in Cancun. I highly recommend them for a safe, affordable, reliable & no hassle ride!