A life saver! When the company (Bon****) we had a…read morereservation with didn't show up (and said they didn't have anyone available to come by), we called Co-op taxi, and they were there in 5 minutes! And this at 6 o'clock in the morning! We had to catch a plane, and when the other company let us down, Co-op really saved our day. They said they would be there in 5 minutes, and they were there, just as promised. They were fast, friendly, and super helpful. I'll never call *anyone* else ever again when I need a car!

On Saturday, February 1, my granddaughter and her spouse were at a party. At 1:30AM they were…read moreready to go home. They called your company for a taxi. Yes, a taxi arrived. They were at Tudor Court in Pointe Claire and wanted to go to Sedgefield in Pointe Claire. They were talking and when they looked up they noticed that the taxi was going towards the Sources overpass - NOT the way home. When they told the taxi driver that he was going the wrong way, he became belligerent and nasty. He then told them to get out of his taxi!!! THIS WAS AT 1:30AM AND FREEZING COLD!!!! Yes, he did kick them out of the taxi on the side of the road at 1:30 in the morning. This is inhuman!! It should be illegal to treat people this way - even more drastic is the fact that they did this to a man who is blind!!! Something has to be done to control your drivers, this is not in any way acceptable!! I have advised my family that if anything like this ever happens again, they should call the police and have the driver arrested.

Yea definitely not recommended. Smelly taxi and the person who came to pick me up was rude.read more

Takes forever to arrive. The person who answers the phone sound rude like he doesn't know what good…read morecustomer service is. Never again. Thanks but no.

My folks live in Montreal and this is their taxi company of choice. I recently used their services…read moreto go to the airport from their residence. No problem booking the ride (we called their dispatch earlier to book), and the cab was precisely on time, to the minute (despite it being a horrid wintery and stormy day with dismal driving conditions outside). My ride was super safe yet quick (I don't often say that about taxi rides. Usually it's one or the other), and the driver was friendly, too (bonus!). The fare was comparable to all other cab rides I had to and from the airport. If I were ranking Atlas on this airport ride alone, it'd rank 5 stars. However, the week earlier I tried to book a ride for my mom and me to go from my folks' residence to a spa in Old Montreal. We had SO many problems booking Atlas at that time: their online booking service was not working, and whenever I called their dispatch, nobody answered their phones. It just rang and rang. I'm not sure if their lines were down or if they were super busy or what, but after 30 minutes of trying to book a cab with them, I gave up and booked a Diamond cab ride (which was no problem at all, online. Took a minute). So go figure.

I have used Atlas for man years but mostly in the last 25 days as my mother passed away and I and…read moremy sister had to travel from my home to her apartment. The drivers were always great, but the customer service representatives were rude and not at all helpful. I see that Atlas Taxi has terrible reviews. This is another. I have sent an e mail to the CEO to explain that this needs to be addressed. If you hate you job and clients, quit.

Took taxi from YUL. Driver seemed nice enough and chatted the whole way, which was fine, albeit a…read morebit annoying as we were tired from the travels. This being said, once we got to our destination, the driver insisted on cash then insisted I gave him a bigger tip to pay for the $15 surcharge they have to pay to the airport. Why is this my problem? Really annoyed and will probably avoid the next time.

Horrible attitude, zero customer service, and very rude language. Driver 740595 almost kicked us…read moreout of the car because our trip is short. This company should not have the word "Bon" in their name.

Absolutely horrible experience. Booked taxi 2 days in advance specifically requesting mini van for…read morenumber of people and luggage for trip to airport. Confirmed twice before day of trip. 4am arrival requested and they didn't show at all. When we called they said no vans available so they didn't send anyone. Absolutely horrible service

Absolutely garbage service. They no showed after I confirmed pick up 2 times. Then just stopped…read moreanswering. Uber all the way

been waiting over an hour on an early Monday morning...definitely not peak time ...they stopped…read moreanswering the phone even... what do I do? worst service ever!!!