Ok I'm updating this based on a recent experience. I feel a bit bad giving the whole company a…read morelower star rating over one experience, but I do think Taxi companies can learn from reviews to give their drivers guidelines on how to offer a better experience, so here goes. I jumped into a Diamond Taxi a few days ago on St Laurent near Prince Arthur around 11pm after an event. The moment I got into the cab I regretted my choice, but by then it was too late and we were off on a 30 minute rocket ride together to the suburbs. The music was blaring and the driver didn't say more than 3 words to me during the entire ride, but he did sing along at top volume. Under different circumstances I totally would have enjoyed this, but this time I had a headache which was severely exasperated by the not 1 but 5 air fresheners hanging in the car, and the jolting way we dashed through traffic. No bueno.

No human service!!!! Disgraceful!!! All I wanted was to get information but God forbid a human…read morebeing can pick up the phone! I am so angry!

Absolutely horrible experience. Booked taxi 2 days in advance specifically requesting mini van for…read morenumber of people and luggage for trip to airport. Confirmed twice before day of trip. 4am arrival requested and they didn't show at all. When we called they said no vans available so they didn't send anyone. Absolutely horrible service

Absolutely garbage service. They no showed after I confirmed pick up 2 times. Then just stopped…read moreanswering. Uber all the way

My folks live in Montreal and this is their taxi company of choice. I recently used their services…read moreto go to the airport from their residence. No problem booking the ride (we called their dispatch earlier to book), and the cab was precisely on time, to the minute (despite it being a horrid wintery and stormy day with dismal driving conditions outside). My ride was super safe yet quick (I don't often say that about taxi rides. Usually it's one or the other), and the driver was friendly, too (bonus!). The fare was comparable to all other cab rides I had to and from the airport. If I were ranking Atlas on this airport ride alone, it'd rank 5 stars. However, the week earlier I tried to book a ride for my mom and me to go from my folks' residence to a spa in Old Montreal. We had SO many problems booking Atlas at that time: their online booking service was not working, and whenever I called their dispatch, nobody answered their phones. It just rang and rang. I'm not sure if their lines were down or if they were super busy or what, but after 30 minutes of trying to book a cab with them, I gave up and booked a Diamond cab ride (which was no problem at all, online. Took a minute). So go figure.

I have used Atlas for man years but mostly in the last 25 days as my mother passed away and I and…read moremy sister had to travel from my home to her apartment. The drivers were always great, but the customer service representatives were rude and not at all helpful. I see that Atlas Taxi has terrible reviews. This is another. I have sent an e mail to the CEO to explain that this needs to be addressed. If you hate you job and clients, quit.

Took taxi from YUL. Driver seemed nice enough and chatted the whole way, which was fine, albeit a…read morebit annoying as we were tired from the travels. This being said, once we got to our destination, the driver insisted on cash then insisted I gave him a bigger tip to pay for the $15 surcharge they have to pay to the airport. Why is this my problem? Really annoyed and will probably avoid the next time.

Horrible attitude, zero customer service, and very rude language. Driver 740595 almost kicked us…read moreout of the car because our trip is short. This company should not have the word "Bon" in their name.

I've been a loyal customer for about 1 year, my experience has been awful and today is the last…read morestraw. My drive drove in a circle saying it was a shortcut, the meter went up about 4$. We got into a fight and all he had to say was "I'm trying my best". Well here are some bullet points why taxi coop is a terrible service. *the dispatchers (especially after 5pm) are rude. They will giggle and hang up on you. I've been left stranded at IKEA once, I tried to call back and confirm if a car was coming but the girl hung up on me. *generally the drivers are slow and don't know what's going on. Some are amazing but most aren't. Some will charge more. I had one driver round up from 20.35 to 21.00, he flicked the meter off so I couldn't see it. Others have double charged my bank card and I never got a resolve. *they drive like maniacs or like old ladies. Its either a rollercoaster ride or you are very late for work. Somehow both scenario's will make you car sick. *they can never read the addresses right. Its common to see a car waiting a block away from where you need to be picked up. These are just some of the experiences I've had with them. There are good days and bad days making taxi coops service inconsistent. Lately it has been less positive so I will delete their number and bring my 100$ a week somewhere that will treat me better.

Mostrly on time. But sometimes you need to call twice and this can be annoying. Good quality car…read more Call directly do not use their app.

Very good service I booked this taxi for my trip to the airport. I had a great experience. The taxi…read moredriver was polite and on time. Thank you so much.

$10 to and from the airport. Best of all the fair is valid for 24 hours after activated. The ticket…read morecan be purchased at the airport station or paid by in cash on the bus. We got on at the station at the airport which is located at arrival (few mins walk from arrival). Signage are clear in pointing or directing where bus stop is located. The bus is never super busy. Best of all there is an area for the luggage. Love it. It is inexpensive and convenient.

The 747 Express Bus is super convenient! If you land at the Pierre-Elliott-Trudeau international…read moreairport and are in need in getting to DT Montreal, look no further! The 747 Express Bus ticket can be purchased by the main ground transportation area - there is also an information desk adjacent, just in case you need to make any inquiries. Purchase the ticket via the ticket vending machine, and exit the airport to where the 747 sign is. The bus is fast and efficient, and there is even wi-fi and racks for your luggage(s). The map clearly labels the different stops, but just like any other city buses, they only stop if there are individuals at the designated bus-stops and/or if someone requests that stop. Make sure you have your map ready or know exactly when to ring to get-off. Highly recommend! +perfect to access DT Montreal +purchase tickets by ground transportation area +free wi-fi on bus +luggage racks

A life saver! When the company (Bon****) we had a…read morereservation with didn't show up (and said they didn't have anyone available to come by), we called Co-op taxi, and they were there in 5 minutes! And this at 6 o'clock in the morning! We had to catch a plane, and when the other company let us down, Co-op really saved our day. They said they would be there in 5 minutes, and they were there, just as promised. They were fast, friendly, and super helpful. I'll never call *anyone* else ever again when I need a car!

On Saturday, February 1, my granddaughter and her spouse were at a party. At 1:30AM they were…read moreready to go home. They called your company for a taxi. Yes, a taxi arrived. They were at Tudor Court in Pointe Claire and wanted to go to Sedgefield in Pointe Claire. They were talking and when they looked up they noticed that the taxi was going towards the Sources overpass - NOT the way home. When they told the taxi driver that he was going the wrong way, he became belligerent and nasty. He then told them to get out of his taxi!!! THIS WAS AT 1:30AM AND FREEZING COLD!!!! Yes, he did kick them out of the taxi on the side of the road at 1:30 in the morning. This is inhuman!! It should be illegal to treat people this way - even more drastic is the fact that they did this to a man who is blind!!! Something has to be done to control your drivers, this is not in any way acceptable!! I have advised my family that if anything like this ever happens again, they should call the police and have the driver arrested.

Right before everything and everyone went into lockdown, my elderly parents had to return to…read moreMontreal from the States. Under normal circumstances, my parents would take a taxi from the airport and it wouldn't be a huge concern for me, but with the COVID pandemic, I was especially worried and preferred to have them travel in a larger car with more space between them and the driver. Unfortunately, I didn't think of the idea until an HOUR before their expected arrival, I frantically searched and called 6 limo services and even the Montreal airport info desk. They were all busy, already had limited drivers due to the pandemic, or didn't even answer that was until I reached Mimo Limousine! Nash, the owner of Mimo, answered and was immediately understanding, accommodating, prompt, and polite. He had no problem finding a driver, getting to the airport on such short notice and even had a "meet and greet" service where Robert (the designated driver) held a personalized sign at the luggage/customs door for my parents to see. The car was clean and big, and although I would have preferred a car with a divider, my parents found it very spacious and my mom chatted with Robert the whole way back. My parents do not speak French very well, so it was fantastic that Robert is bilingual. Since my parents don't have a mobile phone, another aspect that I was very happy with was that I was texted that my parents had been picked up. It was a big relief that things turned out better than I had expected! The end total (+ tax and tips) came out to be CAD$162. It was a bit pricey for a ride to Westmount, but I am very happy with the overall process and service.

This is a Superb limousine and car service company in Montreal. I needed to arrange two transfers…read morein a snow-worthy SUV for my teenage son from a downtown Montreal Hotel and a Mont Tremblant Ski Resort and a return ride from Mont Tremblant back to YUL. Usually I stay at five star luxury hotels (and fly first class) and I always have the concierge arrange all my limousine and airport transfers so I can be assured of two things: 1. Absolute reliability because the hotel (and its business/reputation) is on the line. 2. Bespoke service and state of the art fleet of cars. As a consequence, I get what I want at a premium price. This time, a made the very smart decision to contact Mimo Limousine and deal with Nash, the consummate professional, directly. First of all, the service was prompt and courteous and incredibly professional. All my questions about pricing, types of vehicles, estimated travel times were answered immediately and professionally. These were rather expensive rides as the distance was significant and travel time exceeded two hours. However, if I had used the services of a five star hotel (think Four Seasons), the price was about 35% - 40% more. I cannot overstate how reliable the service was: I cannot tolerate tardiness and the drivers were early. Safety comes first with Nash and his clients and he makes it clear how important that is. Since the two plus hour ride was straight up into the mountains, this was a relief. After all, my son was the sole occupant in his way to a skiing holiday with his university buddies. The really nice part about Mimo and Nash personally: he stayed in contact with me so I could relax: he texted me when my son was en route, he texted me when my son arrived at his destination. (This way I didn't have to text my son to know he'd arrived, etc). Nash also provided my son with the driver's info so they could communicate. Nash was patient, kept all his promises and charged a fair price for excellent service. Please, do yourselves a favor if you always travel premium class, and use Mimo for any of your ground transportation needs in Montreal and its environs.

Extremely unprofessional drivers. They block residential driveways while going to restaurant to…read morepurchase food.

theor driver ripped off my wife for a fare that should have cost half of what he charged. The…read morecompany refuses all attempts at communications to resolve this issue. Stay away from this Mickey Mouse outfit.